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"Staff was very friendly and helpful. Rooms are comfy with lots of space. Breakfast buffet was great."

"The hotel was fabulous and conveniently located just outside the domestic terminal. It was slightly difficult to find but with help from an airport employee, I found it from the 2nd floor of the airport terminal, on the other side of the train station. The staff was friendly and efficient. The check-in was quick which was great as it was a late arrival. Room was a good size and clean with nice but water. Breakfast buffet was bountiful with birth Japanese and Western items Highly recommended The"

"Overall the hotel is located near the station, Rinku Town. We appreciate the convenience around such as shopping and dining options. Everything is walkable distance. However we requested a nearer room located to the elevator lift. They gave us a room at the end of the floor. It was difficult for us to move 3 luggages with a toddler to reach our hotel room. Overall, amenities were ok, staff could be friendlier to tourists too"

"Clean and large room. Easy checkin and checkout"

"Convenient location near train station. Good breakfast buffet and restaurant staff"

"房間清潔，空間很大，很新，而且有溫泉，整體很好。 酒店距離車站有點遠，自助入住，沒有前台職員協助，如對這安排有困難可能未必適合。"

"Room was nice, staff were nice, my only complaint was that the bed was very firm"

"wonderful support and nice clean room and easy to reach after a late arrival"

"I had to book this hotel last minute, because my flight was late and I couldn't get to Kyoto on time. I booked the smoking room by mistake, the staff was really accommodating and moved me to a non-smoking room. The room was extremely clean, spacious with an amazing view"