10/10 Cemerlang
Pamela
Mengembara bersama pasangan
22 Sep 2025
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We came to Hartwell for a long weekend to see ByWater Call at the High Cotton Music Hall, right down the street, and also celebrate our 38th wedding anniversary. This property is very convenient to the venue and to the restaurants we ate at. It’s a neat place, lights, fan, and sound machine were on upon arrival which was welcoming (no windows in this unit so it is pitch black without lights on). We had a bit of an issue with not much toilet paper and a missing TV remote. Both were taken care of promptly after notifying management. We also ran out of body wash in the dispenser (mid-shower) which wasn’t noticed until after management was contacted about the other issues. We were not going to be there much longer so we didn’t bother saying anything.
For the most part the place was clean however the wash cloths looked like someone had cleaned the floors with them. You could tell they had been laundered but looked nasty and the towels were stained as well.
We would definitely consider staying here again due to the proximity to the things we go to Hartwell for.
Pamela
Menginap 2 malam pada Sep 2025