2/10 Teruk
Donna
17 Jul 2025
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
We stayed for 2 nights. We stayed the first night in the hotel. The room was not dirty, but kind of old and run down. We went out sightseeing and when we got back they told us we had to move next door to the motel for our second night. We were not happy. The woman at the desk said they were trying all day to get a hold of us to let us know that we had to move. No message or phone call came to my phone. Probably because when we checked in, they never asked for ID, what kind of vehicle we were driving, or for a phone number. So when I pointed that out, she then said ,well you were told yesterday that you would have to move rooms after 1 night. We would never have stayed in the first place if we knew we had to pack up all our stuff and carry it all back down the stairs, outside to the next building, and back up more stairs to another room. Also the motel next door was right beside the kitchen and the smell from the grease was brutal. The folks that work there didn't even say we are sorry for the inconvenience, just get your stuff moved . We found out the reason they moved us to the motel from the hotel was so they didn't have to pay someone to be at the front desk during the night. At this place, they grab your credit card quickly to pay, but that is where the smiles and service ends.
Donna
Menginap 2 malam pada Jul 2025