Castles in Hanover

"Was a wonderful experience "

"Friendly staff. Excellent service. "

"Great place to stay"

"Exceptional!!"

"The only thing we didn't like is the “resort credit.” It was not fully outlined as in detail to how it works and technically it is not a “resort credit” but coupons that could be used towards services making it discounted. We had a $654 “resort credit” that we were not able to truly enjoy and it was one reason why we had chosen this resort. Please outline the criteria a lot better to explain that it is not a “resort credit” but credit that is ultimately allocated as coupons off certain amenities at the resort. I would hate for other guests to be deceived or fouled thinking it’s an actual resort credit that could be used at the gift shop, spa and/or etc. Please be warned that once again it is money that is allocated toward a coupon off a service. Other than that the resort was amazing and staff was very friendly "

"We had a awesome time and we will do it all over again in a heartbeat the food was excellent lots of choices, Loretta the entertainment cordenator was excellent, the one person that went above and beyond was Crystal from the dining room u all should be very proud to have her as an employee she raised the bar to the highest level this comment is from Hector and Millicent Coote from room 89."

"Incredible First-Time Stay — Highly Recommend! I was told this resort is relatively new, and it does have that fresh, modern feel. I booked it to celebrate a birthday and had a few special requests I wanted to lock in ahead of time — and the entire staff went above and beyond to make everything seamless. From start to finish, the service was exceptional. Everyone I encountered was respectful, friendly, and eager to help. Through phone calls and text communication, they helped arrange several thoughtful experiences in advance: a beautifully decorated room upon arrival, a romantic dinner on the beach with the sound of the waves (plus complimentary champagne!), a relaxing spa day, and a private beach cabana. Though it was my first time coordinating something like this internationally, Jason from Princess Senses made it all easy. He followed up as my trip approached, checked in once I landed in Jamaica, and made sure I was taken care of throughout my stay. The food — especially dinner and the hibachi spot — was definitely a highlight. Everything we tried was flavorful, fresh, and exceeded expectations. Honestly, I didn’t even get to explore everything — the resort is massive! Between the restaurants, coffee spots, clubs, and multiple pools, I’d probably need at least 10 days to take it all in. Princess Senses has definitely earned a top spot on my list of places to stay in Jamaica. I’m still riding the high from the experience."

"An Unforgettable Retreat at Serenity Resort Our stay at Serenity Resort in Jamaica was the best vacation my husband and I have ever had. We are already planning to return. Arrival and Check-In From the moment we arrived, the staff greeted us warmly, and the check-in process was smooth. Accommodation The rooms and common areas were excellently maintained and very comfortable. Grounds and Landscaping The grounds were the most beautiful we have ever seen. Walking through the property felt almost spiritual, with dense, exotic, and stunning landscaping. Service Damien in the water sports area was professional and caring, especially during a medical emergency. Lynard, the groundskeeper , gave us an amazing tour and was very knowledgeable about every plant. Odien at the bar made a special drink to accommodate my cravings and was always great. Cornelius was everywhere, always greeting us with a huge smile and being very helpful. Facilities and Amenities The resort's facilities, including the pool, spa, and gym, were top-notch. Dining Experience The food was delicious with great variety, making each meal enjoyable. Overall Experience We felt at home and were sad to leave. Serenity Resort provided an unforgettable experience, and we highly recommend it. We will definitely stay there again."

"The property was well maintained, it was quiet and the staff was very accommodating. We were there for a total of 6 days. The Restaurant are very good. The only issue we had was that every day at the buffet the same thing was served chicken every day in every way as much as you pay for this resort you should be able to eat well every day. The restaurants are packed and by reservations only.. If you have to eat at the buffet it should be a little better variety. Other than that this Hotel is the Chef’s Kiss"