Verified
10/10 Excellent
Teodoro
28 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Teodoro
Stayed 6 nights in Nov 2025
Aparthotel
The Urban Tranquil - Westlake
4.0 star property
Choose dates to view prices
Photo gallery for The Urban Tranquil - Westlake
Close to West Lake, The Urban Tranquil - Westlake provides amenities, such as dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
Reviews
1010 out of 10
Exceptional
Popular amenities
- Kitchen
- Free Wi-Fi
- Laundry room
- 24/7 front desk
Room options
Check availability for these dates
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Basic Double Room
Basic Double Room
- 35 sq m
- Sleeps 3
- 2 Large Single Beds
- Free Wi-Fi
View all photos for Deluxe Apartment, City View
Deluxe Apartment, City View
- City view
- 35 sq m
- 1 bedroom
- Sleeps 3
- 1 King Bed
- Free Wi-Fi
View all photos for Deluxe Apartment, Lake View
Deluxe Apartment, Lake View
- Lake view
- 13 sq m
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
- Free Wi-Fi
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About the area
Located on the waterfront, The Urban Tranquil - Westlake is in Tay Ho, a neighbourhood in Hanoi. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Thu Le Park and Goethe-Institut Hanoi are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
39 Trich Sai Thuy Khue, Hanoi, 11212
What's nearby
West Lake1 min walk - 0.1 km
Lotte Center Hanoi5 min drive - 1.9 km
Van Phuc Diplomatic Corps5 min drive - 1.9 km- Embassy of Japan20 min walk - 1.7 km
- Australian Embassy6 min drive - 2.2 km
Getting around
- Hanoi Long Bien Station17 min drive
- Hanoi (HAN-Noi Bai Intl.)31 min drive
Restaurants
- Bia Hoi Samurai3 min walk
- Ốc Gao Tây Hồ4 min walk
- Cafe Camy3 min walk
- Cộng Caphe Trích Sài2 min walk
- Bia Cường Hói 01 Trích Sài2 min walk
About this property
The Urban Tranquil - Westlake
- Upscale aparthotel near West Lake
- The Urban Tranquil - Westlake provides amenities, such as dry cleaning/laundry services and a snack bar/deli. Stay connected with free in-room WiFi.
- Additional perks include:
- Luggage storage, tour/ticket information and a lift
- A 24-hour front desk, concierge services and smoke-free property
- Room features
- All guest rooms at The Urban Tranquil - Westlake include comforts, such as laptop-friendly workspaces, in addition to amenities, such as free WiFi and sound-insulated walls.
- More conveniences in all rooms include:
- Bathrooms with showers and bidets
- Wardrobes/cupboards, kitchenettes and fridges
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Property amenities
Internet
- Available in the apartment: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Offsite parking available (VND 100,000 per night)
Family friendly
- Baby bath
Kitchenette
- Cookware, dishware, and utensils
- Hob
- Refrigerator
Dining
- Snack bar/deli
Bathroom
- 1 private bathroom
- Bidet
- Hair dryer
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Laundry
- Dry cleaning/laundry service
Work spaces
- Laptop workspace
Climate control
- Heating
Pets
- No pets or service animals
Suitability/Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Front entrance ramp
- Lift (120 centimetre wide door)
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Smoke-free property
Services and conveniences
- 24-hour front desk
- Blackout drapes
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Housekeeping on request
- Iron/ironing board on request
- Luggage storage
- Mobile key entry
- Proposal/romance packages
- Tour and ticket assistance
Location highlights
- On a lake
- On the riverwalk
- On the waterfront
Things to do
- Hiking/biking trails nearby
Safety features
- Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
- Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
- Fire extinguisher
General
- 9 units
- Bed sheets changed on request
- Housekeeping (on request)
- Soundproofing
- Towels (changed on request)
Policies
Check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
- Nearby parking fee: VND 100000 per night (66 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is The Urban Tranquil - Westlake pet-friendly?
No, pets are not allowed at this property.
What time is check-in at The Urban Tranquil - Westlake?
Check-in end time: 6:00 AM.
What time is check-out at The Urban Tranquil - Westlake?
Checkout is at noon.
Where is The Urban Tranquil - Westlake located?
Located in Tay Ho, this aparthotel is 0.2 mi (0.3 km) from West Lake and within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Embassy of Japan and Lotte Center Hanoi are also within 1 mile (2 km).
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Reviews
The Urban Tranquil - Westlake Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
10
Amenities
10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0