Travelers relax on sun-drenched loungers at this family-friendly hotel where an arcade room and children's pool create perfect spaces for everyone to enjoy
Novotel Hanoi Thai Ha welcomes visitors near Hoan Kiem Lake. Guests refresh at the outdoor pool or book rejuvenating massages at the spa. The rooftop terrace offers stunning views, while the restaurant serves local cuisine with special menu options for children.
Located in Hanoi, Novotel Hanoi Thai Ha is in the city centre. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Train Street. Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi are two other places to visit that come recommended. Visit our Hanoi travel guide
2 Thai Ha Street, Dong Da District, Hanoi, 100000
What's nearby
Temple of Literature
4 min drive - 2.6 km
Dong Da General Hospital
12 min walk - 1.0 km
Vincom Mega Mall Royal City
15 min walk - 1.3 km
Hanoi CIty Social Insurance Dong Da District
15 min walk - 1.3 km
Hanoi French Hospital
4 min drive - 2.2 km
Getting around
Hanoi Railway Station
14 min drive
Ga Hà Đông Station
30 min drive
Hanoi (HAN-Noi Bai Intl.)
40 min drive
Restaurants
Food Exchange
1 min walk
The Coffee House - Số 1 Thái Hà
1 min walk
Phở Gà Ta
Bún Riêu Tóp Mỡ
3 min walk
iSushi Thái Hà
2 min walk
About this property
Novotel Hanoi Thai Ha
Luxury family-friendly hotel near Temple of Literature
Located close to Train Street and Ho Chi Minh Mausoleum, Novotel Hanoi Thai Ha provides a poolside bar, a playground and an arcade/games room. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
Free self-parking
Full breakfast (surcharge), express check-out and a 24-hour front desk
Concierge services, a vegetable garden and a gift shop
Room features
All 343 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
Recycling, LED light bulbs and eco-friendly cleaning products
Rainfall showers, eco-friendly toiletries and bidets
46-inch LED TVs with cable channels
Mini fridges, free infant beds and daily housekeeping
Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
A bar/lounge
A poolside bar
A restaurant
Restaurants on site
Food Exchange
Gourmet Bar
Things to do
Arcade/game room
Children's pool
Free children's club
Full-service spa
Gym
Outdoor pool
Playground
Sauna
Steam room
Family friendly
Arcade/game room
Children's games
Children's pool
Children's toys
Free children's club
In-room cot
Mini-fridge
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Gift shop/newsstand
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Business services
10 meeting rooms
2,303 square feet of conference space
Business centre
Computer station
Outdoors
Pool loungers
Pool umbrellas
Vegetable garden
Full-service spa
Couples treatment rooms
Massage
Accessibility
No lift
More
1 building
27 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2020
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
46-inch LED TV with cable channels
Food and drink
24-hour room service
Free bottled water
Mini-fridge
Minibar
Restaurant dining guides
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for VND 981750.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately VND 396900 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: VND 981750.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
This property does not have any lifts
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)
Frequently asked questions
Does Novotel Hanoi Thai Ha have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
How much does it cost to stay at Novotel Hanoi Thai Ha?
As of 4 Apr 2026, prices found for a 1-night stay for 2 adults at Novotel Hanoi Thai Ha on 26 Apr 2026 start from RM351, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel Hanoi Thai Ha pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Hanoi Thai Ha?
Self-parking is free at this property.
What time is check-in at Novotel Hanoi Thai Ha?
Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel Hanoi Thai Ha?
Checkout is at noon. Late check-out is available for a fee (subject to availability).
Where is Novotel Hanoi Thai Ha located?
This family-friendly Hanoi hotel is located in the business district, within 3 mi (5 km) of Temple of Literature, Train Street and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Novotel Hanoi Thai Ha Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.8
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 68 out of 105 reviews
10 - Excellent
68
Rating 8 - Good. 24 out of 105 reviews
8 - Good
24
Rating 6 - Okay. 5 out of 105 reviews
6 - Okay
5
Rating 4 - Poor. 4 out of 105 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 105 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Sreerupa
3 Jan 2026
Liked: Cleanliness, staff & service, amenities
It was a lovely stay. The hotel service was very easy
It was one of the best hotels I have ever stayed! I highly recommend it. The service from the entrance to the restaurant to the spa to the room service, laundry was outstanding! I will certainly come back to this hotel next time I will be in Vietnam.
Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
My family and I are very pleased with the room we have booked. It is very large and very well equipped. The room comes with a very good washing machine and dryer. There is also a kitchen and washing area fully equipped with cooking utensils and crockery. There is an induction hob top. A capsule coffee brewer is also provided. I also like the Bluetooth speaker next to the bedside. I didn't bring my own HDMI cable, otherwise I would have used the TV as my computer monitor, internet access is excellent and fast. The room has a Walk-in closet equipped with an ironing board and the sitting toilet is equipped with a heated toilet seat Toto electronic controlled bidet, The wash basin and showering area are in their own room, so it is a very long room. The King Size Bed is big for 2 adults and a child, a settee is also good for lying down or sleeping. There's plenty of table space for your laptop. We didn't initially get breakfast as part of the booking, but for the 3 days that we did, we are very pleased with the breakfast options with Korean, Vietnamese, Western and Indian food options. Food quality and variety is excellent! We originally intended to stay for a week but ended staying 9 days due to a change in our schedule. I booked to check-in early 2 days earlier and have no problems during the check-in. Overall, loved my experience at Novotel Thai Ha! Will definitely be back again!
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Sue Phay
Stayed 2 nights in May 2024
Verified
2/10 Terrible
Verified traveller
26 Apr 2025
Disliked: Staff & service
Rude and impatient check in staff.
When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it.
When I checked out, they then said I already paid. The check out staff was very friendly and polite.
I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.