Located close to Hangzhou China Silk Town and Wulin Square, Mercure Hangzhou West Lake Fengqi Road provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. In addition to a fireplace in reception and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Located in Downtown Hangzhou neighbourhood, Mercure Hangzhou West Lake Fengqi Road is connected to a railway/underground station. Hangzhou China Silk Town and Wushan Night Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Looking to enjoy an event or a match while in town? See what's going on at Hangzhou Olympic Sports Center. Visit our Hangzhou travel guide
Upscale hotel remodelled in 2023 and located near Hangzhou China Silk Town
Located close to Wulin Square and Wushan Night Market, Mercure Hangzhou West Lake Fengqi Road provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a fireplace in reception and a restaurant.
You'll also enjoy perks such as:
Free self-parking and valet parking
Buffet breakfast (surcharge), express check-in and smoke-free property
A front desk safe, tour/ticket information and a 24-hour front desk
Room features
All 132 individually furnished rooms include comforts, such as wet bars and air conditioning, in addition to thoughtful touches, such as separate sitting areas and free stocked minibars.
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Bathrooms with hydromassage showers and designer toiletries
65-inch LCD TVs with cable channels
Wardrobes/cupboards, separate sitting areas and separate dining areas
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Free secured, uncovered self parking on site
Free secured, uncovered valet parking on site
Limited on-site valet and self parking
Onsite parking options include a garage
Food and drink
Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 58 per person
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Shopping
Family friendly
Dining table
Laundry facilities
Separate in-room dining area
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in public areas
Front entrance ramp
Hardwood flooring in room
Lift (89 centimetre wide door)
Tile flooring in public areas
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Wheelchairs on site
More
17 floors
Art Deco architecture
Communal living room
Fireplace in lobby
Reception hall
Renovated entire property - August 2023
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Children's slippers
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
65-inch LCD TV with cable channels
Food and drink
Dining table
Electric kettle
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides
Separate dining area
Tea bags/instant coffee
Wet bar
More
Air conditioning
Desk
Desk chair
Electrical adapters
Individual decor
Individual furnishings
Iron/ironing board on request
Laundry detergent
Separate sitting area
Soundproofed rooms
Window screens
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately CNY 58 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
National rating
Property class, provided by our rating system, is based on property type, amenities and services.
Frequently asked questions
Is Mercure Hangzhou West Lake Fengqi Road pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Mercure Hangzhou West Lake Fengqi Road?
As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Mercure Hangzhou West Lake Fengqi Road on 8 Mar 2026 start from RM254, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Mercure Hangzhou West Lake Fengqi Road?
Self-parking and valet parking are free at this property.
What time is check-in at Mercure Hangzhou West Lake Fengqi Road?
Check-in begins at 2:00 PM. After-hours check-in is not available.
What time is check-out at Mercure Hangzhou West Lake Fengqi Road?
Checkout is at noon.
Where is Mercure Hangzhou West Lake Fengqi Road located?
Located in Downtown Hangzhou, this hotel is within 1 mi (2 km) of Hangzhou China Silk Town and Wulin Square. Wushan Night Market and Hangzhou Tower Shopping Mall are also within 2 mi (3 km). North Jianguo Road Station is 5 minutes by foot and North Zhonghe Road Station is 15 minutes.
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Reviews
Mercure Hangzhou West Lake Fengqi Road Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window