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Ulasan tentang Courtyard Hammond

3 out of 5
Courtyard Hammond
1605 South Magnolia Street, Hammond, LA

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 219 daripada 450 ulasan" "
Penilaian 8 - Baik. 104 daripada 450 ulasan" "
Penilaian 6 - Boleh diterima. 40 daripada 450 ulasan" "
Penilaian 4 - Lemah. 45 daripada 450 ulasan" "
Penilaian 2 - Teruk. 42 daripada 450 ulasan" "

8.4/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

7.2/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Lauren

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024

8/10 Baik

Consweller, Houston

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was good except the parking. There were some storage containers in the parking lot making it hard for parking.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Patricia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Tony

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Super nice staff.
Menginap 1 malam pada Apr 2024
Respons daripada FOM pada 30 Apr 2024
Dear Tony, thank you for taking the time out of your day to leave us a review. We take pride in our work and providing great service to our guest. We appreciate your business and hope to see you again soon.

10/10 Cemerlang

Makema

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Everything
Menginap 2 malam pada Apr 2024
Respons daripada Front Office Manager pada 21 Apr 2024
Dear Makema, thank you for choosing to stay here at the Courtyard with us. We are thrilled to know that you enjoyed your stay. We hope to see you again soon.

4/10 Lemah

Michael

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Never again
Menginap 1 malam pada Apr 2024
Respons daripada FOM pada 18 Apr 2024
Dear Michael, I'm sorry to learn that you did not enjoy your stay. We would love to hear more about your stay so that we can better serve you and other guests.

10/10 Cemerlang

Makiya

Menginap 2 malam pada Apr 2024
Respons daripada FOM pada 30 Apr 2024
Dear Makiya, thank you for choosing to stay here with us at the Courtyard. We are glad to know you enjoyed your stay. We hope to welcome you again soon.

8/10 Baik

cecil

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
I
Menginap 2 malam pada Apr 2024
Respons daripada FOM pada 17 Apr 2024
Dear Cecil, thank you for your business. We are pleased to know that you enjoyed your stay with us. We hope that you come visit us again soon.

10/10 Cemerlang

Juliana

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very friendly staff. Nice facilities.
Menginap 1 malam pada Apr 2024
Respons daripada Front Office Manager pada 17 Apr 2024
Dear Juliana, thank you for staying with us here at the Courtyard and taking the time out of your day to leave us a review. We are thrilled to hear that you enjoyed your stay. We take pride in providing the best service for our guest. We hope to see you again soon.

10/10 Cemerlang

Tracey

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Cashandra at the Bistro was incredibly nice and fun!
Menginap 2 malam pada Mac 2024
Respons daripada Front Office Manager pada 17 Apr 2024
Dear Tracey, thank you for choosing to stay with us here at the Courtyard on your recent trip to Hammond and for taking time out your day to leave us a review. We are thrilled to know Coshanda showed you a good time. We will be sure to share your review with her to let her know a job well done. We hope to see you again soon.

10/10 Cemerlang

Revva

Great stay
Menginap 1 malam pada Mac 2024
Respons daripada FOM pada 17 Apr 2024
Dear Revva, thank you for choosing to stay here with us at the Courtyard. We are thrilled to learn that you enjoyed your stay. We hope to see you again soon.

10/10 Cemerlang

Jennifer, Lafayette

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent hotel - would stay again!
Menginap 1 malam pada Mac 2024
Respons daripada FOM pada 18 Apr 2024
Dear Jennifer, thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us.

10/10 Cemerlang

Lavenda

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was very nice
Menginap 1 malam pada Feb 2024
Respons daripada FOM pada 18 Apr 2024
Dear Lavenda, thank you for choosing to stay here with us at the Courtyard. We are please to know that you enjoyed your stay. We take pride in providing the best service to our guests. Your feedback will be shared with the staff to celebrate a job well done. We hope to see you again soon.

10/10 Cemerlang

Christy, Breaux bridge

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada FOM pada 18 Apr 2024
Dear Christy, we are pleased to know that you enjoyed your stay. We hope to see you again soon.

10/10 Cemerlang

Precious

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was an amazing experience and I would definitely recommend it
Menginap 1 malam pada Feb 2024
Respons daripada Shania, FOM pada 17 Apr 2024
Dear Precious, I want to thank you for not only choosing to stay here at the Courtyard with us but for taking time out of your day to share about your experience as well. We are thrilled to know that you enjoyed your stay. Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Cemerlang

Rena

The staff at this hotel exceeded my expectations. What a pleasant and enjoyable stay! Shay, A.J. and Kathy are definitely assets to this facility.
Menginap 2 malam pada Feb 2024
Respons daripada FOM pada 17 Apr 2024
Dear Rena, On behalf of the entire hotel team, I want to thank you for not only choosing to stay here at the Courtyard with us but for taking time out of your day to share about your experience as well.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Cemerlang

Frederick

Menginap 3 malam pada Feb 2024
Respons daripada FOM pada 18 Apr 2024
Dear Mr. Frederick, thank you for taking time out of your day to leave us a review. We are pleased to hear that you enjoyed your stay with us. We hope to see you again soon.

8/10 Baik

Gloria

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Trash behind the nightstands
Menginap 1 malam pada Jan 2024

4/10 Lemah

Carrie

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rude staff at front desk. They didn’t greet us kindly, didn’t offer waters for my Gold Elite status. The bar was completely out of wine and most alcohol. Did not have blow drier in our room. For breakfast they barely had any items to serve. Starbucks machine was broken so they could only offer drip coffee. I stay at Courtyard Marriot properties about 25-30 times a year and this is not the norm for most properties. Less than impressed with this one.

10/10 Cemerlang

Paul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024

8/10 Baik

Dennis

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Several power outlets and the in-room refrigerator didn’t work. Also, the design of the shower is very poor causing the bathroom floor to get flooded.
Menginap 1 malam pada Jan 2024

8/10 Baik

Gary

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
Was clean. However no bottled water in the room nor was there a clock.
Menginap 1 malam pada Jan 2024

2/10 Teruk

Jennifer

Menginap 1 malam pada Jan 2024

10/10 Cemerlang

John

Menginap 1 malam pada Jan 2024

8/10 Baik

George

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Jason

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Shawn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel was nice. Staff was excellent
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Renee

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Dis 2023

10/10 Cemerlang

Constance

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was convenient to the interstate and clean.
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Jessica, Bossier City

Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023

2/10 Teruk

Dustin

Mengembara bersama pasangan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
This hotel cancelled my hotel room the night of my reservation without telling me. This was in the middle of torrential rains where driving conditions were too bad for extended drives. I was told there were no vacancies so I had to search for the next few hours for a new place. Ended up cutting my trip short. Marriot Bonvoy is absolutely terrible in my opinion.
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

Kim Minh

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Pascal

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient to interstate and dinning
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

David

Menginap 1 malam pada Okt 2023

8/10 Baik

Autumn

Sukakan: Kebersihan, kakitangan & perkhidmatan
Decent
The Courtyard is a clean and modern hotel. The staff are very nice. However, true accomodations could use some attention. The smoke detector was covered with paper and the shower was rickety. Otherwise, a decent hotel.
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Lora

Menginap 1 malam pada Nov 2023

6/10 Boleh diterima

felice

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Nov 2023

4/10 Lemah

don

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
tv did not work properly. dirty elevators. no brkfst included for price. closet door magnet broken, door stayed open. very low water pressure at sink. no shower door, water could go to floor. no microwave above frig. frig very small. as square dancers and ballroom dancers we often travel and frequent hotels in our travels.
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Wendy

Menginap 1 malam pada Nov 2023

4/10 Lemah

Jonathan

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Timothy

Mengembara bersama keluarga
Very clean and the staff was excellent
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Carrie

Great time and relaxing room
Menginap 1 malam pada Okt 2023

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
Total joke of a place
Apparently the hotel had a power outage and they couldn’t make keys ALL WEEKEND!! They did offer to cancel the rooms if it was an inconvenience, but everybody was there for a wedding. The hotel says that they will give a discount. Please tell me why I still paid $200 to stay there. That’s not a discount. Especially when that was my price prior. I don’t recommend this hotel. They don’t have their stuff together and they will lie just to get you to stay. The discount wasn’t immediately applied to our bill because she claims she had to get with “ management” but my mother used the same girl upon checking in and got a discount, a HUGE ONE she only paid $129. When I checked my account with the updated price, I was disappointed to see that no discount was given for the HUGE inconvenience.
Menginap 1 malam pada Okt 2023

10/10 Cemerlang

Adele

Menginap 1 malam pada Okt 2023

8/10 Baik

Jesmine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Michael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023

8/10 Baik

Lyle

Menginap 2 malam pada Sep 2023

4/10 Lemah

Marcus, Aurora

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Not sure where to start as im extremely disappointed with my recent stay at the courtyard in Hammond LA. I will say the staff was extremely nice. But the facility needs to be cleaned. Elevators filthy the entire time. But that was not the main issue. My room had so much mold in it that my eyes swole up and I started sneezing like crazy. Allergic reaction to all the mold. They switched my room and guess what??? Same issue. Mold all in the ceiling all in the bathroom. It was to the point i went and laid in the rental vehicle in order to be able to breathe. Im super disappointed and feel like i should be compensated for my inconvenience. Spoke to the lady at the desk and she told me to file a complaint. This was not an easy task and was told i have to wait 3-5 days for a response from the 800 number i was finally able to find on google. This place was worse than a motel 6 and the prices where 2x higher. Someone needs to fix this. I cant post my pictures but if you could see how much mold there was it would disgust you.
Menginap 3 malam pada Sep 2023