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Ulasan tentang Catba Island Hotel

2 out of 5
Catba Island Hotel
182 Nui Ngoc, Cat Ba, Hai Phong

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 35 daripada 70 ulasan" "
Penilaian 8 - Baik. 20 daripada 70 ulasan" "
Penilaian 6 - Boleh diterima. 10 daripada 70 ulasan" "
Penilaian 4 - Lemah. 4 daripada 70 ulasan" "
Penilaian 2 - Teruk. 1 daripada 70 ulasan" "

8.2/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

9.4/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

patrick

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super Hôtel! Les employés sont vraiment à l’écoute de la clientèle et parle très bien anglais. Je recommande cette Hôtel.
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Jeffrey

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location, nice staff, room is great for the price. Beds aren’t super soft and wifi is patchy. Overall great value. Breakfast was pretty good and fast!
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Robert

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfektes Hotel. Sie waren sehr herzlich, das Personal war super freundlich und hilfsbereit. Sie organisieren sehr professionell einen Ausflug zur Lan-Ha-Bucht zu wettbewerbsfähigen Preisen und haben auch Bustickets zu vielen Orten, die sehr praktisch sind, wenn man sie an der Hoteltür abholt. Der Wäscheservice ist hier sehr schnell und sauber. Insgesamt sehr zu empfehlen, schönes und großes Zimmer, sehr leckeres Frühstück
Menginap 1 malam pada Feb 2024

8/10 Baik

Zoe

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very nice staff and excellent free breakfast selection. The room is a good size and quiet. Hot shower great pressure. The sheets and pillows could do with an upgrade, they were flat and lumpy at the end of life. Overall great value for money.
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Bluebell

Menginap 4 malam pada Feb 2024

8/10 Baik

Narelle

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was easy and friendly.
Menginap 4 malam pada Feb 2024

10/10 Cemerlang

Yasuhiro

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
親切なスタッフとリーズナブルな価格
Menginap 3 malam pada Feb 2024

10/10 Cemerlang

Jens

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very friendly hosts and great value price rooms plus Super location.
Menginap 2 malam pada Jan 2024
Respons daripada Mr Nghia pada 17 Feb 2024
Thank you very much for your good review. We hope you will have a similar and better experience in your next destinations.

10/10 Cemerlang

Kim

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
머물기에 매우 좋은 곳입니다. 방은 넓고 깨끗하며 직원들은 친절합니다. 그들은 Lan Ha Bay 방문을 매우 전문적으로 조직했습니다.
Menginap 1 malam pada Feb 2024
Respons daripada Mr Nghia pada 17 Feb 2024
Thank you very much for your good review of us. We look forward to seeing you again when you visit Cat Ba.

10/10 Cemerlang

Jack

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room is spacious and super clean, the staff is enthusiastic and helpful. Service is very good and cheap compared to everywhere in Cat Ba. Delicious breakfast with fragrant coffee ​
Menginap 1 malam pada Jan 2024
Respons daripada Mr Nghia pada 17 Feb 2024
Thank you very much for your good review. We hope you will have a similar and better experience in your next destinations.

10/10 Cemerlang

lopes

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was really nice, very spacious and clean. Their service is cheap but the quality is very good, they book a trip to visit Lan Ha Bay cheaper than everyone on the same boat, bus tickets and laundry are also cheaper than other places on Cat ba island. Thanks a lot...
Menginap 1 malam pada Jan 2024
Respons daripada Mr Nghia pada 17 Feb 2024
Thank you very much for your good review. We hope you will have a similar and better experience in your next destinations.

10/10 Cemerlang

Dominic

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Wonderful Hotel in Cat Ba
Great little hotel on Cat Ba island! Basically every experience I had here was perfect. Reception was super nice when I checked in and he was quick to give me tips about things to do and tours available. Booked a motorbike from him and went on the route he recommended too. The room was comfy and clean although there was construction going on next door (not their fault). Breakfast was also really good each morning. They have a little menu you can choose from. No issues extending my stay either. Would come back here next time I go to Cat Ba!
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Martin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Väldigt hjälpsam och trevlig personal. För priset är rummen mycket prisvärda och frukosten okej. Rekomenderar!!
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Eve

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great A place worth staying. they are very friendly and helpful, the room is large and clean. Tour and bus services are perfect with competitive prices. I recommend you to choose this place
Menginap 1 malam pada Nov 2023

4/10 Lemah

Melina

Menginap 1 malam pada Nov 2023

8/10 Baik

Melina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfy bed, hot shower and A/C
Comfy bed, but crowded room with 2 large beds. Might be good for some groups. A hot shower and basic supplies provided. Close to all the shops, restaurants and tours. Laundry and a scooter rental next door. Quiet after 6pm and the a/c was decent and drown out the roosters. Breakfast was weak, no butter or jam. Overall very good value.
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Ahn

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
방은 매우 깨끗하고 좋았으며 가격 대비 훌륭했습니다. 그들은 나를 따뜻하게 환영하고 모든 것을 도와주었습니다. 매우 감사합니다
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Zachary

Menginap 2 malam pada Okt 2023

10/10 Cemerlang

Ariel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Absolutely wonderful!! I arrived at 8am and they let me check in right away, so helpful. I booked a day boat trip with them at a good price with an excellent company. Breakfasts were nice, all staff were professional and helpful. Highly recommend!!
Menginap 1 malam pada Sep 2023
Respons daripada Mr Nghia pada 4 Okt 2023
Thanks Ariel !

10/10 Cemerlang

Ariel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent!! Clean, comfortable, kind and helpful staff. Highly recommended and great value.
Menginap 2 malam pada Sep 2023

8/10 Baik

Jacek

The price of a decent room was equal to the price of a chicken burger and a bottle of Bia Hà Nội down the street. The receptionist was friendly and helpful.
Menginap 1 malam pada Sep 2023

6/10 Boleh diterima

Pengembara yang disahkan

The location is good with walking distance to the harbour. The hotel was old and the room was pretty basic. The fridge in our room did not work. You get what you pay for and nothing extra. Happy that the hotel provide scooter rental.
Menginap 2 malam pada Jul 2023

6/10 Boleh diterima

Anita

Mengembara bersama keluarga
Location ist ganz gut, schaut auch schön aus, leider funktionierte fast nichts im Zimmer. Steckdosen nur mit viel Gewalt und Gebete einstecken können, aber das Fenster war wirklich toll!! Ist ein gutes Zimmer, gehört nur mal repariert alles. Leider versteht das Personal kaum englisch und es war nicht einfach, sich bei Problemen mit ihnen zu unterhalten, was über den normalen smalltalk hinaus geht. Lichtschalter und Aircon funktionierten auch nicht richtig.
Menginap 1 malam pada Jul 2023

10/10 Cemerlang

maria

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
this hotel was excellent
Menginap 1 malam pada Jul 2023

6/10 Boleh diterima

Alain

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Bon service, le bâtiment manque d'amour
Menginap 3 malam pada Apr 2023

8/10 Baik

Mariana

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Receptionist was super nice. Check-in was easy and breakfast was very nice a la carte

8/10 Baik

Amy

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Okay Overall
We stayed here two nights. It's location is convenient and the free breakfast is nice. A bit cold in the rooms, but it was winter when we were there.
Menginap 2 malam pada Dis 2022

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Feb 2020

8/10 Baik

Daniel A

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good Value
The management was very helpful and smiling. The location is within easy walking distance of the harbor and many good restaurants. The bedroom was nice enough. But it took twenty-five minutes for the hot water in the bathroom to heat up and far too long for the bathroom floor to drain.
Menginap 7 malam pada Jan 2020

10/10 Cemerlang

Christine, Yellowknife

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff are super friendly and helpful. They made us feel at home in the hotel. We didn’t want daily housekeeping but they did give us fresh towels and extra supplies when needed. Our room was very spacious and clean. The shower was very good and the bed was comfortable. The hotel has a good breakfast with many choices. We would definitely stay here again.
Menginap 5 malam pada Jan 2020
Respons daripada Ms Dieu. pada 22 Jan 2020
Thank you so much. We hope you will have good time for traveling and happy in every where you go.

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel best, very clean. staff heful, evething good...
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel. very clean room. staff hepful i will come back nex time
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a great hotel. Very clean and fragrant, super friendly staff. They help all I need for a trip. Thank you very much. I'll come back
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

David, Belgium

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Deluxe hotel, The hotel very clean, staff frendly .more than quality
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
The staff are are very friendly and helpful. The rooms are nice and clean. This place is highly recommended.
Menginap 2 malam pada Nov 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet and clean. Very friendly staff. Good location.
Menginap 1 malam pada Nov 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
it was cleaned, comfortable beds, good shower. Breakfast was nice and enough for me. Few minutes to walk to the main street so it was quiet. Good recommendation.
Menginap 1 malam pada Nov 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was excellent and very helpful in booking excursions and scooters. One of the best hotels we stayed in while in Vietnam.
Menginap 2 malam pada Nov 2019

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was supper clean more than i thought. We had breakfast with food, tea, coffee, fruits, (banana pancake was so amazing), i love it. I think it will be cost a lots of money if i eat them in some restaurants on main street. Easy to go to the Catco beaches, the view point. I could rent moto bike from here to go around the island. The 2nd day, visit Lan Ha bay by boat that was good idea and i also booked bus tickets to Hanoi with cheap price from here. Thanks for every thing.
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is better than expected. Cheap service, enthisiastic. I love this place. ,
Menginap 1 malam pada Okt 2019
Respons daripada catba island hotels pada 22 Okt 2019
Thank you so much!

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a great hotel. Friendly staff, spacious and super clean room. I will com back.
Menginap 1 malam pada Okt 2019
Respons daripada catba island hotels pada 22 Okt 2019
Thank you so much!

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Phòng rất rộng rãi, bữa sáng rất tuyệt, các dịch vụ tour/bus đầy đủ
Menginap 1 malam pada Okt 2019
Respons daripada nghĩa pada 10 Okt 2019
cảm ơn rất bạn rất nhiều vì những đánh giá, góp ý để khách sạn hoàn thiện được tốt hơn

6/10 Boleh diterima

Abigail

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Ogo 2019

8/10 Baik

CHANYONG

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Jul 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
The staff is very helpful, we had a great experience with the front desk associate named Dieu.
Menginap 2 malam pada Jul 2019

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik
I wouldn't recommend
Unfortunately when we arrived to the hotel the staff gave the impression that they were not expecting us. I had booked this hotel for 4 nights weeks before our trip. I gave them my phone to show them my booking confirmation of payment and we were met with a wave of them telling us we didn't have a reservation and we hadn't paid yet, both of which were u true. To cut a long story short they overbooked the hotel and didn't have any room for us. They then came around to the idea that we had infact paid. They showed us to our room which was for all the world a storage room with two dounle beds, no keys given to us, the door had window glass giving us no privacy. While sitting in the room staff walked into our room without knocking. We left and found alternative accommodation for that night, returning the next morning to check into a double room- we would have loved to find another room for our next 3 nights in CatBa but as we'd paid in advance this financially wasn't an option for us. The room we had was fine, very basic but clean. Bathroom was in need of TLC. Drain for shower had no grate and there was a smell of faces from it. Hotel was incredibly noisy from 6.30 in the morning with guests in and out of each other's rooms shouting and banging doors. The same commotion was happening at night until about 11pm. I know the staff are not to blame for this but no effort was made to tell guests to be mindful of others. We couldn't wait to leave.
Menginap 4 malam pada Jun 2019

4/10 Lemah

BYUNG WOOK

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
많은 부분에서 부족하였습니다. 꿉꿉함과 에어콘의 청결도 및 화장실의 벌레.. 위치도 생각보다 별로고,... 호텔직원은 자리에 20분 이상 비우기도 하고... 대화도 안되고.... 별로 추천하고 싶지 않네요.
Menginap 2 malam pada Jul 2019

6/10 Boleh diterima

Khoi

Sukakan: Kakitangan & perkhidmatan
Tạm ổn nhưng so với giá phòng thì chưa ổn.
Menginap 2 malam pada Mei 2019

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The girl at the front desk was very helpful and nice and breakfast was good. Our room had a bit of mold on the wall when we arrived, there was also mold on the floor in the bathroom beside the toilet, and our room came with no towels. However our room did have AC, and once we got over the milder had a pleasant stay here.
Menginap 2 malam pada Apr 2019

8/10 Baik

HYE LIN

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
눅눅함 때문에 잠을 이룰수 없었어요. 근데 근방의 대부분 호텔이 그렇다고 해서 호텔을 옮길까하다가 그냥 지냈어요. 베개속 곰팡이가 심해서 장롱에 두고 사용은 안했어요. 그외엔 만족스러웠어요. 따뜻한물 잘 나오고 서비스 좋구요 가격이 싸구요
Menginap 3 malam pada Mac 2019
Respons daripada Mr Nghia pada 4 Apr 2019
Hi Hye Lin, Thank you for spending time to write your review about our hotel. Please understand for us, because this time is wet season in Cat Ba. We hope you will come back our hotel in the next time and recommend our hotel to your friends. Best wishes for you! Best regards, Mr Nghia