Haad Yao Spa Hotels

"average hotel"

"Everything was amazing from the moment we arrived to the minute we left. The staff is truly amazing. "

"Lovely hotel great view from 4th floor room. Breakfast variety amazing . Staff were polite, friendly and professional. Gym facilities good. Shuttle bus could have offered a little more variety on times to fisherman’s village which was restricted on the weekend. "

"Nice hotel although it’s showing its age, could do with updating. So don’t overpay for it, seems to always have discount which is still probably more than you should be paying. Staff were great and rooms were clean."

"Amazing food atmosphere and staff were great "

"We staid at the Garden area, the room doors at the this property closed loudly this make a spooking noise every time guests enter teh room especially during night time. "

"Dear Expedia Customer Support, I am writing regarding a recent stay booked through Expedia. The room we received did not match the photo and description shown on your website. The image presented was a key factor in our booking decision, and the actual room was clearly different. The hotel agreed to move us to a room that matched what was advertised, but required an additional payment of 2,000 THB per night. As we had already paid for the room as presented online, we had no reasonable alternative and paid an extra 8,000 THB for 4 nights. The hotel manager advised me to contact Expedia directly, as the discrepancy relates to how the room was displayed on your platform. As a loyal Expedia customer, I kindly request reimbursement of the additional 8,000 THB. I would appreciate your prompt review and resolution of this matter. Thank you in advance for your assistance. Kind regards, Elior Arazi"