Ha Tien Vacation Rentals

"Overall good stay. I think the hotel needs to "

"Pool and room condition are very good."

"The room was beautiful and spacious and lovely outlook. If you want a peaceful place to stay 20-30 min taxi ride from main areas, the accomodation is good, but there is literally nothing around so you are kind of stuck there or hire a scooter or driver. We originally booked for 7 nights but left after 5 nights as just too quiet, the owner refunded some of the cost which was very nice as non- refundable and we chose to move. The improvements we would suggest would be to keep the cats and dogs away from the main eating area. Dogs kind of lazed about and did not bother people, but the cats and kittens meow constantly when you are eating and some guests feed them encouraging. I am not a cat fan and having them constantly around my ankles was not pleasant. The other improvement is to serve cocktails in the pool from lunch through to diner. The staff are there as restaurant open from about 11am through to end of dinner, but several times when we asked for a drink we were told no cocktails until dinner! "

"The pool was great, shallow and therefore very warm, but due to the design lots of areas to get away from people and seperate kids pool area. The rooms were comfy and bathrooms pretty clean. Sweeping behind the doors is something all hotels should check as there were long black hairs behind the door which was not very pleasant. The breakfast buffet has a very large selection, food is pre cooked so things like eggs or bacon or hash browns lose freshness unless you wait for a fresh batch. But selection very good. Improvements I would suggest would be to allow pool bar/ laundry etc to be charged to your room. Paying for everything cash or card as you go is annoying as who wants to have cash or card on them by the pool? The other thing was checkout and the bus to airport. The checkout guy told me to wait ten minutes whilst housekeeping checked the room. I told him I would sit and wait in corner of the lobby. He never came back. 40 mins later I tried to get on the bus and told I needed to checkout. I went back to desk, guy apologises for forgetting and another guy tells me I can now get on the bus. I walk back to the bus. The bus guy says I need a ticket from housekeeping. I go back to the front desk, the desk guys says no just get on the bus! In the end I had to get bus guy to reluctantly come with me to the desk so they could talk to each other - and eventually I was let on the bus! Things like this really should not happen! But little gripe for an overall pleasant stay."

"Clean room, good amenities, friendly staff. Busy but Didn’t feel over crowded. Had a few hiccups in the beginning but staff was quick to address during our stay which was very much appreciated. Also shout out to young gentleman who works at the airport Pullman desk (unfortunately didn’t get his name - he was there on our arrival & departure. went above & beyond to ensure we had a smooth departure, thank you so much!)"

"There are two things we particularly like about this resort. First, there are two swimming pools, which give guests good options for relaxing. We especially enjoyed the villa section, with its small tree-lined paths where we took a walk every day. The breakfast offers a good variety, and the seating area provides plenty of comfortable options. We dined at the seafood restaurant three times and really enjoyed it. The staff are very friendly and helpful throughout the resort. If we come back next time, we will probably book a bigger room. One thing that could be improved is the Wi-Fi, as it was quite slow in our room and in the dining area."

"Great"

"The staff, specially Art from guest relations who ensured my stay was as comfortable as possible, making it memorable and stress free, informing me of all that was going on, changing and booking my day needs and desires. Small issues with the room but promptly fixed. Although the beds are spacious and somewhat comfortable, personally I’d rather have a mattress with memory foam topper, as opposed to a cotton/polyester one as this provides little support. But no option for that, a small improvement there maybe required for people who have memory foam mattresses at home and were on a long stay like myself. Facilities are well looked after and clean, beach is lovely specially if you’re on the end of it, free from all the other people on the beach. Privacy is important on all my stays so I didn’t feel like this was an issue. Breakfast buffet was very good and catered for all cultures! Overall a very pleasant 8 days, a small improvement on the bed would take it to the next level for me, but would return and recommend!"

"The staff are lovely. Couldn’t do enough to make us welcome. Lovely facilities and great on site restaurants. "