Hotel Dekat H and H Lake

"This motel needs heavy remodeling. It shouldn't advertise breakfast included because it was just waffle, cereal and coffee (no coffee maker in the room). After hours, it has a video concierge that makes solving issues more complicated."

"We had an INCREDIBLE time!! We knew nothing about Basswood prior to arriving. The staff was amazing, Laura took care of us with a very specific scenario we hadn't anticipated and we are so grateful for her! Our cabin was awesome. The playgrounds were perfect for the kids. The front office / general store had so many cool things for souvenirs and to eat. The pizza was SO GOOD!! The main thing we didn't know about was the activity packed weekend they put together for the families. Scavenger hunt,...

"Clean room"

"The staff is absolutely FANTASTIC!"

"Close to airport"

"Healthy breakfast options. Clean nice layout. Nice fitness room. Free shuttle very close to airport. Great staff!"

"A nice quick and easy stay."

"Great area and was super clean!!!!!"

"Would not stay here again if I had any other options."

"The room had a strange smell and there were grains of cooked rice on the couch. The mattress was so hard I barely slept at all. "

"Unfortunately we had such a bad experience we didn’t even unpack. The room we were assigned had roaches. We took pictures and videos and ended up getting our money back from Expedia. I will mention the staff were essentially non-existent and the one guy who worked there was quite gruff and made no attempt at pleasantries, ignoring us to the point I thought he was a customer at first. The majority of our interaction was with a woman through a kiosk. The lack of cleanliness was completely...

"I got charged twice got the run aroundabout my money . They didn't want to refund me my money after spending hours on the phone . It's been over a month and still have not got my money This place is a scam . They steal money along with Expedia!! I still have not got my money and it's been over a month. This place is full of lies!! I want my money!!"

"My sister and her son and cat stayed here on their way home from Florida and said it was great for a good night’s sleep. The cat enjoyed it too."

"Hot breakfast only on weekends. The room with the fireplace n jetted tub were perfect for my kids and i"

"Quick stay over for the airport. Staff was nice, room was clean and comfortable, and the airport shuttle was quick and easy"

"Safe friendly environment with comfortable amenities and rooms"

"Very clean & friendly staff"