Hotel berdekatan Gunung Sto Tomas

"Wonderful hotel, luxurious lobby, friendly and helpful staff, good breakfast buffet, lots of variety, hotel location is central and convenient."

"I was expecting a hotel room as advertised. I was given a different place, a townhouse unit with a broken screendoor, defective hot water service, 2 cockroaches in the bathroom and a stinking drainage. I booked 2 rooms for two families. Two different booking numbers. When we arrived on the day, we were led to the townhouse unit and said that all of us would be staying in the same unit! Until I insisted that I booked for two separate rooms that they started looking for another unit for us. We...

"What Could Be Improved: There wasn't any soap or toilet paper provided. I didn't realize this until I needed to use the bathroom at night (I found a used bar of soap next to the kitchen sink and used a blank page of a television instruction manual as toilet paper then I immediately went to 7/11 afterwards during the night). There was a check-in delay due to confusion on WhatsApp, but owner got much better with using WhatsApp for remainder of stay. Only one towel and a small thin blanket...

"Excellent"

"Breakfast was excellent, rooms were clean, extra large towels are awesome, and staff were very polite and professional. "

"Nice room great staff"

"The hotel is clean and the staff are friendly and accommodating. "

"Far from downtown "

"The hotel staff made you feel like family they are so professional with a warm feeling when you check in and throughout your whole stay they treat you so nice it was a pleasure staying there and I definitely will stay there again no other place in the whole town can come up to their level they are all five star"

"The following have to be requested daily: Bath soap (tiny) and shampoo (small packet) Mske up / clean the room Picture of the balcony in the ad is misleading as the room (#8209) we were provided are just bare cement, missing the wood planks. Tight parking garage, happy we got our car in and out unscathe. Noisy people in the hallway in the middle of the night, the 3 nights we stayed there. Good thing it is close to the park and other attractions."

"Location was good but the room did not feel cozy and clean. The breakfast was also does not meet expectation as there were little options at the buffet."

"This is a place for pay sex, no hot water and the room temperature is so cold at night with paper thin blanket. They will bring you a condom and a dick pill to your room."

"Clean room close to the park"

"True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our...

"Staff and breakfast"

"Yes."