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"great staff"

"We’ve stayed at the Hampton Inn in Huntsville, Alabama every time we travel to Huntsville, and we always enjoy our stay. The hotel is clean, comfortable, and the staff has always been friendly and welcoming. We’re always pleased with our experience here. The only issue we had during this trip was that housekeeping didn’t come by to refresh the room. We travel with a baby, so we tend to go through more towels and have more trash than most guests. Other than that, we had another great stay and will definitely continue staying here when we visit Huntsville."

"A/C set to 65 but it stayed 71-72 the entire time like we weren’t the ones who really had control! Miserable! Up and down all night due to being so hot! "

"Boats, buses and fire trucks taking up the lot when we arrived was alarming. Then our first room was unprepared. Only one elevator, so that was fun carrying all of our stuff back to the lobby. Chemical smell upon opening the door. Cleaning supplies? Pictures make it look like it’s on the lake. It’s not really. Birds everywhere on the outside, so bird poo on the windows. Coffee maker didn’t cooperate well, but went downstairs for coffee. That worked out. "

"Clean good breakfast"

"Clean rooms well stocked. Breakfast had great options each day and fresh coffee. Really enjoyed our stay here"

"Short staffed, no help at the desk, no one to answer phone. Not very clean, no guest guides."

"All was ok but room needed more lighting/lamps."

"This was by far the worst Hampton Inn we have ever stayed at. I understand they were doing some upgrades but this place was a mess. There were no curtains on the windows so the lights from outside were bright all not. Not easy to sleep. The air-conditioning was not working well. The biggest shocker was the pet fee. I understand that this is normal practice but really $75.00! We checked in at 8 pm and out at 9 am. Our room rate was $148 and then another $75. We won't be staying at a Hampton Inn any time soon"