No.1 Xicheng South Road, Lingui District, Guilin, Guangxi
Ulasan
8.6
Cemerlang
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
Penilaian 10 - Cemerlang. 20 daripada 44 ulasan" "
10 - Cemerlang
20
Penilaian 8 - Baik. 16 daripada 44 ulasan" "
8 - Baik
16
Penilaian 6 - Boleh diterima. 6 daripada 44 ulasan" "
6 - Boleh diterima
6
Penilaian 4 - Lemah. 1 daripada 44 ulasan" "
4 - Lemah
1
Penilaian 2 - Teruk. 1 daripada 44 ulasan" "
2 - Teruk
1
9.2/10
Kebersihan
8.6/10
Kakitangan & perkhidmatan
8.0/10
Kemudahan
9.0/10
Keadaan hartanah & kemudahan
8.0/10
Mesra alam
Ulasan
8/10 Baik
Chul
18 Sep 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Lack of communications
Everything was pretty good except that there was hardly anybody who could speak clear English..
Chul
Menginap 3 malam pada Sep 2023
2/10 Teruk
Wai Yee
5 Jul 2023
Wai Yee
Menginap 3 malam pada Jun 2023
10/10 Cemerlang
PING
Mengembara bersama keluarga
28 Mac 2023
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Rommy, clean, friendly, good restaurant.
PING
Menginap 1 malam pada Mac 2023
10/10 Cemerlang
jungkee
12 Dis 2021
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
jungkee
Menginap 1 malam pada Dis 2021
8/10 Baik
Pengembara yang disahkan
23 Jun 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pengembara yang disahkan
Menginap 1 malam pada Jun 2019
Respons daripada Snowy.Zhou pada 25 Jun 2019
Thank you very much for your comments, and your affirmation is the motivation for us to continue to work hard. I hope that we can make you so satisfied now and always make you feel warm. Unfortunately, the good time is always so short.We are looking forward to seeing you again.
10/10 Cemerlang
Pengembara yang disahkan
18 Jun 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice room and good location
Nice bed and good location. Hotel is clean. Breakfast can be improved.
Pengembara yang disahkan
Menginap 2 malam pada Jun 2019
Respons daripada Snowy pada 21 Jun 2019
Hi my friend,
Thank you very much for your full mark comment. Your affirmation is the motivation for us to continue to work hard. I hope that now and in the future we can always make you so satisfied and have a warm feeling.
6/10 Boleh diterima
Pengembara yang disahkan
1 Mei 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
staff speak poor english , location of hotel is too far from downtown (40 minutes taxi ride )
Pengembara yang disahkan
Menginap 1 malam pada Apr 2019
Respons daripada snowy.zhou pada 14 Mei 2019
Appreciate for choosing our hotel for your stay, and sorry for our English communication did not satisfy you in place, hotel will put more efforts on training to staff language. Regarding our location, actually we are more like a corporate hotel quite close to the municiple government and manufacturing area, kindly for your next option on destination.
6/10 Boleh diterima
Ekaterina
9 Apr 2019
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Уровень недотягивает
В целом отель неплохой, но все недочеты создают неприятное впечатление. Постельное белье нельзя назвать новым. Кондиционер в номере очень плохой, не поддерживает температуру. Вода в бассейне слишком холодная.
Ekaterina
Menginap 3 malam pada Apr 2019
Respons daripada Snowy.Zhou pada 14 Mei 2019
Dear guests, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
4/10 Lemah
Darrell, Canada
Mengembara bersama keluarga
29 Mac 2019
Sukakan: Kebersihan
THe air conditioning didn’t work. They were unable to fix it or provide us with another room. The wifi was terrible. Staff were somewhat unwilling or reluctant to find solutions to the problems. The hotel is a bit out of the way from central Guilin; in some ways the staff were unacommodating
Darrell
Menginap 3 malam pada Mac 2019
Respons daripada snowy.zhou pada 14 Mei 2019
Dear Darrell, seeing your comments on the hotel, as a member of the hotel, our hearts are very complex and sad, but also deeply understand the strong feelings between your words.If you are not satisfied with the hotel when you check in, we sincerely hope that you can contact the front office manager of our hotel for feedback of your opinions and Suggestions.As an international brand hotel, we continue to provide high-quality accommodation environment and considerate service according to marriott international standards. As long as you have a need and timely inform us, we are all here
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
10/10 Cemerlang
mina, richmond
18 Feb 2019
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
new building, bath room is designed excellent. nice front desk
mina
Menginap 1 malam pada Feb 2019
8/10 Baik
JL, Washington DC
12 Nov 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
We got an updated to delux room in the same date we arrived to the hotel. It is nice and room is clean. Staff is very polite and helpful!
JL
Menginap 1 malam pada Nov 2018
Respons daripada Lily pada 14 Nov 2018
Dear customers, thank you for choosing to stay at the guilin fupeng sheraton hotel and give us good comments. We will make continuous efforts to strive for a better check-in experience for every customer. We look forward to your staying at the guilin fupeng sheraton hotel again
8/10 Baik
Brian, Kent, UK
22 Okt 2018
Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Nice hotel to stay at, in a very nice location.
However the breakfast is a big let down as more often than not the buffet breakfast foods were cold, drinks offered poor quality for Five star hotel.
The door man dies not greet guest let alone assist with any baggage, so finally we would not return to this hotel.
Brian
Menginap 3 malam pada Okt 2018
Respons daripada snowy zhou pada 1 Nov 2018
Dear value guest: encapsulated in a word, thank you for you choice with us, and thank you for your recognition of the friends and the suggestion, will us for breakfast and other facilities for regular maintenance, to perfect every detail, to provide you perfect check-in enjoy is one of the biggest encouragement for us, your satisfaction will give us infinite power!Fu peng is willing to be a friend with every guest.Let fupeng become your journey in the rest stops, we will meet you with the most enthusiastic full state, let you feel comfortable in the process of check-in, warm, looking forward to your next arrival ~~
10/10 Cemerlang
Pengembara yang disahkan
9 Sep 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The best hotel that I’ve ever stayed. My first time booking a five star hotel and it exceeded my expectation.
Pengembara yang disahkan
Menginap 1 malam pada Sep 2018
Respons daripada Snowy Zhou pada 26 Sep 2018
Dear Valued Guest,
thank you for choosing to stay at guilin fu peng sheraton hotel.We will try our best to provide each customer with a better experience. We look forward to your re-stay in the guilin fupeng sheraton hotel. We will continue to provide quality and efficient service.
8/10 Baik
HIDEYUKI
29 Jul 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
HIDEYUKI
Menginap 3 malam pada Jul 2018
Respons daripada Snowy Zhou pada 26 Sep 2018
Dear Valued Guest,
thank you for choosing to stay at guilin fu peng sheraton hotel.We will try our best to provide each customer with a better experience. We look forward to your re-stay in the guilin fupeng sheraton hotel. We will continue to provide quality and efficient service.
8/10 Baik
WY, 香港
28 Jul 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Unexpected 2 night Stay
Son had to stay here as he had an accident and was unable to continue his holiday. Stayed here two nights until he could fly home. Great Hotel, service, staff.
Helen
Menginap 2 malam pada Jul 2018
Respons daripada Snowy Zhou pada 8 Okt 2018
Dear : Thank you very much for your stay in fourpoints by sheraton guilin lingui , It is our greatest honor to get your affirmation.We are always committed to providing each guest with a clean and comfortable living environment and meticulous and thoughtful service.We are very happy that our efforts have been recognized by you, your satisfied smile is the biggest return after our hard work.Sincerely looking forward to your next stay at the fu peng sheraton hotel. Wish you a happy life ~~~
10/10 Cemerlang
Terry, Canada
28 Mei 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Kindly provided a wheelchair for my use which was wonderful. I would not have been able to get around without it.
Terry
Menginap 3 malam pada Mei 2018
Respons daripada Snowy Zhou pada 8 Okt 2018
Dear Valued Guest, thank you for choosing to stay at four points hotel by sheraton guilin lingui .We will try our best to provide each customer with a better experience. We look forward to your re-stay in the four points hotel by sheraton guilin lingui. We will continue to provide quality and efficient service.
10/10 Cemerlang
Pengembara yang disahkan
13 Apr 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent
Hotel is non smoking, clean rooms are new and comfortable.
Pengembara yang disahkan
Menginap 1 malam pada Apr 2018
Respons daripada Customer manager pada 16 Apr 2018
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assistance, please dial "0" for help. Look forward to see you again.
10/10 Cemerlang
Pengembara yang disahkan
31 Mac 2018
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel on airport side of city
Four Points Sheraton is a modern, well-appointed hotel . I chose it because I was just spending the one night before flying out in the early morning and was not interested in visiting the tourist sites in the city. The room was large, modern, and clean with a great bathtub. The gym and pool are quite nice. There is a shopping mall and many Chinese restaurants in the area.I used room service which was quick and good. The staff was very helpful and language was not an issue.
Pengembara yang disahkan
Menginap 1 malam pada Mac 2018
Respons daripada Customer manager pada 16 Apr 2018
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assistance, please dial "0" for help. Look forward to see you again.
8/10 Baik
chingchiek
3 Sep 2017
Sukakan: Kebersihan, keselesaan bilik
Air conditioner was poor, warm in the room
chingchiek
Menginap 2 malam pada Ogo 2017
Respons daripada Four Points by Sheraton pada 8 Sep 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
6/10 Boleh diterima
John, Tokyo
2 Sep 2017
Sukakan: Kebersihan, keselesaan bilik
Be good stay without noisy children
It was very comfortable to stay but many children were noisy at lobby.
you must check these condition for other guests.
John
Menginap 4 malam pada Ogo 2017
Respons daripada Bailey Hu pada 4 Sep 2017
Dear Valued Guest, Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
8/10 Baik
Joep
28 Jul 2017
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
New hotel already on downward slope.
Hotel was good but staff lacked service orientation. Luggage was only taken care of after request and in the restaurant staff was invisible.
Joep
Menginap 1 malam pada Jul 2017
Respons daripada Four Points by Sheraton pada 2 Ogo 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
6/10 Boleh diterima
ローズ, Tokyo
29 Jun 2017
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
10/10 Cemerlang
SOPHIE
13 Jun 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good stay
Great hotel with nice and big room. Only one inconvenient the place which is far away of the city center
SOPHIE
Menginap 1 malam pada Jun 2017
Respons daripada Four Points by Sheraton pada 27 Jun 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
8/10 Baik
Pengembara yang disahkan
25 Apr 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Problème avec le terminal de paiement le Debit des frais à bien été débité mais le crédit de la garantie ne s'est pas fait ! À suivre.
Pengembara yang disahkan
10/10 Cemerlang
helen, singapore
11 Apr 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice view from my room
Nice and comfortable . Closed to shopping mall. If provided room service breakfast will be better .
helen
Respons daripada Bailey Hu pada 27 Apr 2017
Dear Valued Guest,
Thank you for choosing stay with us, our hotel is 15-minute-drive from Guilin airport, and 30-minute-drive from old downtown area. We provide room service, if you need any assitance, please dial "0" for help. Look forward to see you again.
10/10 Cemerlang
Pengembara yang disahkan
31 Mac 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean hotel
Very clean room
Pengembara yang disahkan
Respons daripada Four Points by Sheraton pada 27 Apr 2017
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
직원들이 친절하고, 가격대비 훌륭한 시설, 서비스 입니다. 다만 신개발 지역이라 호텔주변이 약간 외곽지고 사람들과 자연이 없어 좀 삭막합니다. 호텔 내부의 시설과 환경은 만족스럽습니다.
Eugene
8/10 Baik
YOUNGSOON
2 Nov 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
편안하고 좋았음
YOUNGSOON
8/10 Baik
beyo43
31 Okt 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Far out
A new hotel in a developinng part of town. Definitely not a 5 star hotel. Large rooms. Empty room fridge. Poor turndown service. Netter stay closer to town centre.
beyo43
10/10 Cemerlang
Ying
29 Okt 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
New, clean and good value
Enjoy!
Ying
10/10 Cemerlang
Arthur
16 Okt 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean and spacious
Except that the wifi was very poor for my foreign phone, everything else was good.
Arthur
10/10 Cemerlang
Pengembara yang disahkan
27 Sep 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
깨긋하고 서비스가 좋은 호텔
호텔 서비스가 훌륭하고 청결함. 가족여행으로 투숙한 호텔로 훌륭하였음.
Pengembara yang disahkan
10/10 Cemerlang
Natalie
22 Sep 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Convenient for hotel, nice clean room
We only stayed here for one night as it was fairly close to the airport under half an hour. We were upgraded on arrival to a suite, our room was very big with a seperate lounge, clean and had a nice nug bathroom.
Natalie
8/10 Baik
Pengembara yang disahkan
16 Sep 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel room and facilities were excellent
Location was the only problem since it was far away from Downtown, other than that all was perfect including the breakfast buffet.
Pengembara yang disahkan
8/10 Baik
Mark, Istanbul
29 Ogo 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good hotel close to Guilin Airport
It's a good, modern and clean hotel with comfortable rooms, close to Guilin Airport, on the way to Yangshuo.
My plane landed past midnight to Guilin and my guide for Yangshuo area recommended that I stay here for the first night rather than drive a further 75 munutes to stay in Yangshuo. I think it was a good advice if you dont mind a pack/unpack cycle.
Mark
10/10 Cemerlang
Ka Yu
25 Mei 2016
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ka Yu
thanks for chosing stay with us. And hope the landscope of guilin as well as our service impress you a lot. looking forward to see you again in our hotel next time you come to Guilin
8/10 Baik
Pengembara yang disahkan
2 Apr 2016
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Comfortable bed. Far from tourist central.
Excellent new facilities with comfortable bed like you would see in a 4 star hotel. Unfortunately the great price we got on Expedia did not include the fancy breakfast buffet with big selection. They told us it would be 80 RMB (US$12) to add breakfast if you add it at the check in desk, but if you pay at the breakfast buffet it is $138 RMB (US$21). There are not really any other breakfast options at 7:00 am because the mall next door is closed at that time, and there is nothing else within walking distance. So pay the overpriced breakfast or eat moon pies from the gift shop.
I never realized how sprawling big Guilin is now. It can take over an hour to drive from one side of the city to the other, and this hotel is far from the traditional tourist area with the pagodas on the lake where the shopping spots and major restaurants are. Personally I think it was worth it because most of the downtown hotels look like cockroach/bedbug city from the outside anyway.
Pengembara yang disahkan
Respons daripada Bailey Hu - Fourpoints by sheraton guilin pada 5 Jun 2016
Thank you for chosing stay with us. Sorry for the inconvience caused by the misleading information of breakfast. We offer in-room-dinning and you can order your meal and eat them in your room as well. For the sightseeing, our hotel is 30-minute drive from downtown area in Guilin, and it's the meeting point of Yangshuo, Lonji terrace and Huixian marsh. Any problem related to transportation you can ask our chief concierge for help. Looking forward to staying with us next time in Guilin.
10/10 Cemerlang
Mark, Laurel, Md
6 Okt 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Hotel
I enjoyed the week I spend at this location while seeing the tourist sites in Guilin. Opened last year still has that new feeling as it approaches it's first anniversary. The staff was more than helpful with suggestions for off the beaten path sites. The hotel is 20 minutes from downtown and there are not many cabs around. The staff will have one waiting for you if you call down 15 minutes before you leave with the address written in Chinese if needed. The concierge staff will give the direct number to the desk if needed while traveling around town to translate for you. Not many Americans stay here but the staff will go out of their way to make you feel at home.
Mark
Respons daripada Four Points by Sheraton Guilin,linggui pada 21 Dis 2015
Dear Valued Guest.
Thank you for taking your time to share with us . We are delighted to know that you had a nice holiday in our hotel. Four Points by Sheraton Guilin, lingui in accordance with integrity, contracted , comfortable ,bring you a wonderful experience . Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!
6/10 Boleh diterima
Zahra, Switzerland
25 Ogo 2015
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Good and clean
It was good. Persennel were freindly.
Zahra
Respons daripada Four Points by Sheraton pada 18 Dis 2015
Dear Valued Guest. Thank you for providing your kind feedback about your recent stay with us . We are delighted to know that you had a nice holiday inour hotel. Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!
8/10 Baik
Christopher, Dublin
10 Jul 2015
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Close to Guilin airport
Nice hotel but felt isolated. Used it to stay in Guilin before getting early morning flight
Christopher
Respons daripada Four Points by Sheraton pada 18 Dis 2015
Dear Valued Guest. Thank you for taking your time to share with us . We are delighted to know that you had a nice holiday in our hotel. Four Points by Sheraton Guilin, lingui in accordance with integrity, contracted , comfortable ,bring you a wonderful experience . Sincerely look forward to you again to Four Points by Sheraton Guilin, lingui ! Best wishes with you!