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Casa Serena

2.5 star property
Guesthouse in Guayaquil with a 24-hour front desk

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Photo gallery for Casa Serena

Premium bedding, minibar, iron/ironing board, free WiFi
Private kitchen
Private kitchen
Terrace/patio
Premium bedding, minibar, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite

Premium bedding, minibar, iron/ironing board, free WiFi

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room

Premium bedding, minibar, iron/ironing board, free WiFi

Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Microwave
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
SEXTO CALLEJON 14 NE, Guayaquil

What's nearby

  • Mall del Sol Shopping Center - 2 min walk - 0.2 km
  • Guayaquil Convention Center - 9 min walk - 0.8 km
  • San Marino Mall - 3 min drive - 2.3 km
  • City Mall - 4 min drive - 2.7 km
  • Malecon 2000 - 8 min drive - 4.9 km

Getting around

  • Duran Train Station - 14 min drive
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.) - 5 min drive

Restaurants

  • ‪Sánduches El Chino - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Juan Valdez Café - ‬5 min walk
  • ‪Noe Sushi Bar - ‬5 min walk
  • ‪Sweet & Coffee - ‬4 min walk

About this property

Casa Serena

Guest house located in Simón Bolívar
Casa Serena provides laundry facilities and more. Stay connected with free in-room WiFi.
Other perks at this guest house include:
  • Self-parking (surcharge), express check-in and smoke-free property
  • A 24-hour front desk, tour/ticket information and luggage storage
  • A front desk safe
Room features
All guest rooms at Casa Serena include perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, mixers and toasters

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 500 metres
  • Uncovered parking on site (USD 3 per night)

Family friendly

  • Laundry facilities
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Mixer
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self-parking fee: USD 3.00 per night
  • Cleaning/housekeeping/linen are available for an additional fee
  • Bed sheets fee: USD 2 per bed, per week (or guests may bring their own)
  • Laundry fee: USD 3
  • Towels available for a fee (or guests may bring their own)
  • Water fee: USD 0.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts

Property is also known as

Casa Serena Guesthouse Guayaquil
Casa Serena Guayaquil
Casa Serena Guayaquil
Casa Serena Guesthouse
Casa Serena Guesthouse Guayaquil

Frequently asked questions

Is Casa Serena pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Casa Serena?

Self-parking is available for USD 3.00 per night. There is free parking nearby.

What time is check-in at Casa Serena?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Casa Serena?

Checkout is at 11 AM.

Where is Casa Serena located?

Located in Simón Bolívar, this guesthouse is within a 10-minute walk of Mall del Sol Shopping Center, Consorcio Nobis and Plaza del Sol. Antonio Neumane Park and Guayaquil Convention Center are also within 15 minutes.

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Casa Serena Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 32 out of 50 reviews
Rating 8 - Good. 16 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 0 out of 50 reviews
Rating 2 - Terrible. 0 out of 50 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy again,...

I was pleased to find this place thank you, had a great experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is close.
Stayed 1 night in Oct 2023

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise... comfy little apartment with a full semi-private kitchen outside your door
Stayed 1 night in Apr 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner is very sweet and hospitable. She made me feel very welcome and safe. I will absolutely use her Services again when in the area. Thank you so much

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean
Stayed 1 night in May 2023

10/10 Excellent

Amado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2023

6/10 Okay

Paula

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The person who greeted us the night we arrived was rude and had no patience when giving us directions even though we explained several times that it was our first time visiting the city. Then he got upset because we didn't tell him we would be arriving at night. He scolded us because we didn't have a data plan to communicate and, to top it off, there was a dog that wouldn't stop barking at night. In conclusion, if you want to be scolded for everything and not be able to rest...this is the right place.
Stayed 1 night in Feb 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy cómoda, limpia y tiene estacionamiento. Además la atención es rápida y muy amable.
Stayed 1 night in Feb 2025

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Se debería permitir el pago a través de tarjeta de crédito porque es muy problemático ir al banco cuando uno está de vacaciones
Stayed 3 nights in Aug 2024

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Casa sencilla, con lo básico necesarii
Stayed 1 night in Aug 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca del aeropuerto No me gusto mucho ruidos de perros en la noche .
Stayed 1 night in Aug 2024

10/10 Excellent

Erismar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio y lo recomiendo 100%

La señora fue muy amable muy atenta todo el tiempo, si lee este comentario le agradezco señora serena una persona muy amable. Me encantó su casa es como si me estuviera quedando en la casa de mi abuela tiene un aire muy familiar. La recomiendo 100% las habitaciones están aptas para que tú cocines no tengas que estar comiendo en la calle las son amplias muy higiénicas excelente servicio
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Gracias
Stayed 3 nights in Apr 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Stayed 2 nights in Aug 2023

10/10 Excellent

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for the first time and it was such a good experience, room was perfect and Mrs. Serena is such a nice lady. I definitely will be coming back.
Stayed 3 nights in Jun 2023

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar seguro, instalaciones confortables y limpias, aire acondicionado adecuado. Lastimosamente no tenía parqueadero propio, pero no hubo problema para guardar el vehículo en parqueadero a pocos metros por un muy bajo costo/día.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, segura, buena relación precio- calidad, amables, limpio
Stayed 1 night in Apr 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Don’t have a thing to complain about The owner of the place was so wonderful very caring Would not hesitate to come back again
Stayed 4 nights in Jan 2023

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Serena

Excelente lugar. Muy aseado y cercano a muchos sitios
Stayed 1 night in Feb 2023

10/10 Excellent

Damaris

Stayed 1 night in Dec 2022