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Hyatt Centric Guatemala City

4.5 star property
Eco-friendly luxury awaits at this urban retreat where guests enjoy nature's beauty while staying close to city excitement and cultural attractions

Choose dates to view prices

The Hyatt Centric Guatemala City offers luxury and eco-consciousness near La Aurora Zoo. Relax on the rooftop terrace, enjoy drinks at the poolside bar, or visit the café with in-room WiFi. The hotel's staff consistently earns praise for their helpfulness.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM544
RM663 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed (Atrium View)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds (Atrium View)

9.4 out of 10
Exceptional
(23 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, individually decorated

Room, 2 Single Beds

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Premium bedding
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

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About the area

Located in Zona 10 neighbourhood, Hyatt Centric Guatemala City is connected to a shopping centre. Torre del Reformador and El Obelisco are local landmarks, and some of the area's activities can be experienced at Children's Museum and El Pulté Golf. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Guatemala City travel guide
Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • Okland
    Oakland Mall
    9 min walk - 0.8 km
  • Plaza Fontabella Shopping Center
    2 min walk - 0.2 km
  • Avenida La Reforma
    3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala
    8 min walk - 0.7 km
  • Sixtino II
    8 min walk - 0.7 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Restaurants

  • San Martín
    1 min walk
  • Zielo
    1 min walk
  • TGI Fridays
    1 min walk
  • McDonald's
    1 min walk
  • PF Changs Guatemala
    1 min walk

About this property

Hyatt Centric Guatemala City

Luxury hotel near La Aurora Zoo
You can look forward to an airport shuttle, a poolside bar and a rooftop terrace at Hyatt Centric Guatemala City. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), airport drop-off service (surcharge) and free newspapers
  • A 24-hour front desk, multilingual staff and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All 138 individually furnished rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch TVs with digital channels
  • Free infant beds, daily housekeeping and desks

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The price is RM331
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includes taxes & fees
5 Apr - 6 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 122 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City
Hyatt Centric Guatemala City Hotel
Hyatt Centric Guatemala City Guatemala City
Hyatt Centric Guatemala City Hotel Guatemala City

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on 4 Apr 2026 start from RM544, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Centric Guatemala City?

Self-parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Checkout is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within 1 mile (2 km) of Avia Mall and La Aurora Zoo. The Village Shopping Center and Avenida La Reforma are also within 5 minutes.

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Reviews

Hyatt Centric Guatemala City Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 706 out of 851 reviews
Rating 8 - Good. 81 out of 851 reviews
Rating 6 - Okay. 33 out of 851 reviews
Rating 4 - Poor. 16 out of 851 reviews
Rating 2 - Terrible. 15 out of 851 reviews

Reviews

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, a variety of amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great costumer services, amenities and shopping access.
Stayed 1 night in Nov 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
A++ services every single employee are friendly I will definitely coming back
Stayed 1 night in Jan 2026

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new go to spot in Guatemala. Amazing rooms, and a museum inside the hotel which doesn’t disappoint. If you want to check out some cool Mayan history. Also an amazing bar, and the views from the roof top infinity pool are the best that I’ve seen in Guatemala. Make sure to check out the bath robes too!
Stayed 1 night in Jan 2026

8/10 Good

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Really clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
Everything about this hotel is excellent. Location, design, the amazing staff, the restaurants, the rooftop bar. Been here a few times and I keep coming back
Stayed 2 nights in Nov 2025

10/10 Excellent

Keilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at this beautiful hotel. All the staff is friendly and welcoming Would highly recommend it
Stayed 4 nights in Oct 2025

10/10 Excellent

Shunichi

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in the heart of zone 10 several restaurants are less than 5 minutes walk. A shopping center called Fontabella is one block away. Traffic is complex. The restaurant is good. We spent thanksgiving and dinner was super. We definitely recommend the hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful. Very comfortable rooms and a great pool.
Stayed 1 night in Jul 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel that's close to the airport. Rudy was very helpful with recommendations and showed great hospitality to me and my husband. Great restaurants within walking distance
Stayed 4 nights in Aug 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an outstanding experience, the staff was the best part of the stay, very helpful and friendly.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and staff was friendly. Quick commute to the airport.
Stayed 1 night in Jul 2025

10/10 Excellent

Ryan Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and the staff was great and accommodations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service & accommodations!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , nice staff , good rooms
Stayed 2 nights in Jan 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the walking distance restaurants and shopping centers to the hotel.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lizette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. The pool area is amazing. The breakfast buffet is perfect. The beds are super comfortable. Loved this place.
Stayed 1 night in Apr 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent pool service and view!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close the property was to the airport and surrounding restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff! Amazing hotel! Highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, well managed and friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, great staff!
Stayed 1 night in Apr 2024