Hyatt Centric Guatemala City

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Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near Paseo Cayala

You can look forward to an airport shuttle, a poolside bar and a rooftop terrace at Hyatt Centric Guatemala City. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is RM586
RM715 total
includes taxes & fees
3 Oct - 4 Oct

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed (Atrium View)

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Room, 1 King Bed (Atrium View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (Atrium View)

A modern hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Single Beds (Atrium View)

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Deluxe Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a seating area with a sofa and ottoman, a wardrobe, and a view of the city through the window.

Room, 1 King Bed

9.8 out of 10
Exceptional
(38 reviews)
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

A modern hotel room with two beds, a desk, a chair, a TV, and a large window.

Room, 2 Single Beds

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed

A hotel room with a bed, a sofa, a small table, a mirror, a bathroom, and a TV.

Deluxe Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for twin Room with Atrium View

A modern hotel room with a bed, bedside tables, a seating area with a chair, a small kitchenette, and a walk-in closet.

twin Room with Atrium View

  • Sleeps 4
  • 2 Single Beds

View all photos for King Room

A modern hotel room with a bed, bedside tables, a seating area with a chair, a small kitchenette, and a walk-in closet.

King Room

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Located in Zona 10 neighbourhood, Hyatt Centric Guatemala City is connected to a shopping centre. Torre del Reformador and El Obelisco are local landmarks, and some of the area's activities can be experienced at Children's Museum and El Pulté Golf. Botanical Garden and Natural History Museum are also worth visiting. Visit our Guatemala City travel guide
Map
12 Calle 2-25, Zona 10, Guatemala City, 01010

What's nearby

  • A cityscape with a prominent building featuring a Coca-Cola logo, surrounded by roads and other buildings.
    Oakland Mall
    9 min walk - 0.8 km
  • Avia Mall
    1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center
    2 min walk - 0.2 km
  • Avenida La Reforma
    3 min walk - 0.3 km
  • Embassy of Mexico in Guatemala
    10 min walk - 0.8 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    14 min drive

Restaurants

  • San Martín
    1 min walk
  • Zielo
    1 min walk
  • TGI Fridays
    1 min walk
  • Applebee's
    1 min walk
  • McDonald's
    1 min walk

About this property

Hyatt Centric Guatemala City

  • Luxury hotel near Paseo Cayala
  • You can look forward to an airport shuttle, a poolside bar and a rooftop terrace at Hyatt Centric Guatemala City. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
  • Other perks include:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), airport drop-off service (surcharge) and multilingual staff
    • A front desk safe, a lift and tour/ticket information
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 138 individually furnished rooms feature comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 42-inch TVs with digital channels
    • Free infant beds, daily housekeeping and desks

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Wyndham Garden Guatemala City
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  • Breakfast included
  • Free Wi-Fi
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The price is RM442
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includes taxes & fees
3 Oct - 4 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 21.32 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 122 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 18 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 21.32 per person
  • Airport shuttle fee: USD 16.25 per vehicle (maximum occupancy 3)
  • Pet fee: USD 122 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hyatt Centric Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Centric Guatemala City?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Hyatt Centric Guatemala City on 3 Oct 2026 start from RM586, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Centric Guatemala City pet-friendly?

Yes, Hyatt Centric Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 122 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Centric Guatemala City?

Self-parking is free at this property.

What time is check-in at Hyatt Centric Guatemala City?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Centric Guatemala City?

Checkout is at noon.

Does Hyatt Centric Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 16.25 per vehicle applies.

Where is Hyatt Centric Guatemala City located?

Located in Zona 10, this luxury hotel is within a 5-minute walk of Avia Mall, The Village Shopping Center and Avenida La Reforma. Plaza Fontabella Shopping Center and Union Church of Guatemala are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Centric Guatemala City Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 818 out of 980 reviews
Rating 8 - Good. 91 out of 980 reviews
Rating 6 - Okay. 38 out of 980 reviews
Rating 4 - Poor. 16 out of 980 reviews
Rating 2 - Terrible. 17 out of 980 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They provide shuttle service to/from the airport which is awesome e. I’ll be staying here again.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, extremely clean!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Helpful, friendly staff, great location!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great service and the property is always well kept.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great location, making it easy to explore the city. Many good local and international restaurants are nearby. Our room was spacious, and the view was fantastic. The staff was very friendly and helpful with our questions and concerns.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rudy was the best! The hotel is in a great location, it’s well maintained, the breakfast was great and the staff were just unmatched. Definitely would recommend!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! Staff was extremely friendly and accommodating! Definitely recommend staying here!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very clean
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy my stay at this hotel. I feel welcome and safe. I love the location having a shopping center next door with many choices of restaurants. The staff is amazing they always remember their guests by name. My family and I always have an amazing stay. Thank you
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel clean and friendly staff
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is perfect. Across the street is a small bakery and coffee shops. It’s Nextdoor to a mall with many restaurants and other shops. Walking distance to many other great locations, like the zoo. Loved the view from the rooftop pool. The coffee, pastries & the restaurant (6th fl) at the hotel were delicious. The staff was welcoming and immediately responded to requests. The most important was the cleanliness of the hotel. It was our first visit to the city.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent: location, the food, the rooms, and most of all, the kind customer service. All of the staff were so helpful and friendly. This is our second time staying at this hotel, and we will definitely be back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience. the staff was super nice!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Amazing! So helpful and kind! They worked extra hard to make our stay nice
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great rooms, nice staff, beautiful hotel
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and impeccable! Staff was amazing!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place! Good location - awesome pool!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel. Very Clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Very clean and the staff was great. All their recommendations were spot on!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent location, Cortes’s staff, beautiful installations, good wifi, shower, gym, just an excellent combination for an enjoyable stay.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, a variety of amenities
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great costumer services, amenities and shopping access.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much! It’s gorgeous, The food is fantastic. Everyone is so kind and helpful. The rooms are beautifully designed, very comfortable and have everything I wanted.
Stayed 1 night in Mar 2026