Hilton Guatemala City

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Luxury
4.5 star property
8.6

Excellent

Luxury boutique hotel near the airport

At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Restaurante Las Ventanas, offers breakfast, brunch, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a gym.

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is RM539
RM657 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Room, 1 King Bed

A hotel room with a bed, two bedside lamps, a nightstand, a desk, and a wardrobe.

Room, 1 King Bed

9.4 out of 10
Exceptional
(20 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

A hotel room with a large bed, two bedside lamps, a chair, and a glass table.

Deluxe Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed, Jetted Tub

A hotel room with a large bed, two bedside lamps, a chair, and a glass table.

Executive Room, 1 King Bed, Jetted Tub

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a chandelier, and a view of the outdoors.

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A bedroom with a large bed, two bedside tables, a bench, and a lamp.

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Garden View, Corner

A hotel room with a large bed, a bench, a nightstand with a lamp, a chair, and a painting on the wall.

Room, 1 King Bed, Garden View, Corner

7.0 out of 10
Good
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

Room

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, two bedside lamps, a nightstand, a desk, and a wardrobe.

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, two bedside lamps, a wooden bench, and a chair.

Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk with a telephone, a chair, and a door leading to another room.

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Jetted Tub (Executive)

A hotel room with two beds, a large mirror, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Jetted Tub (Executive)

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Jetted Tub

A hotel room with two beds, a large mirror, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Executive Room, 2 Queen Beds

A hotel room with two beds, a desk with a telephone, a chair, and a door leading to another room.

Executive Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 2 Queen Beds

A hotel room with a large bed, a desk, and a chair. There is a chandelier hanging from the ceiling and a window with curtains.

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Queen Beds, Jetted Tub (Executive)

A hotel room with two beds, a large mirror, and a view of the outdoors.

Deluxe Room, 2 Queen Beds, Jetted Tub (Executive)

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet
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About the area

Located in Santa Catarina Pinula, Hilton Guatemala City is near the airport. El Obelisco and Centro Cívico are local landmarks, and travellers looking to shop may want to visit Paseo Cayala and Centro Comercial Pradera. La Aurora Zoo and Botanical Garden are also worth visiting. Visit our Santa Catarina Pinula travel guide
Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • A grand building with columns, a staircase leading up to it, and a clear blue sky with clouds.
    Paseo Cayala
    8 min drive - 7.1 km
  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    10 min drive - 8.1 km
  • Centro Comercial Pradera
    3 min drive - 2.2 km
  • Zona Pradera
    4 min drive - 2.5 km
  • U.S. Embassy in Guatemala
    12 min drive - 9.2 km

Getting around

  • Guatemala City (GUA-La Aurora Intl.)
    29 min drive

Restaurants

  • Starbucks
    20 min walk
  • Diacá
    7 min drive
  • Graciela
    4 min drive
  • Las Ventanas
    2 min walk
  • Café Barista
    4 min drive

About this property

Hilton Guatemala City

  • Luxury boutique hotel near the airport
  • At Hilton Guatemala City, you can look forward to a free daily manager's reception, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site restaurant, Restaurante Las Ventanas, offers breakfast, brunch, lunch and dinner. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • An outdoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), airport pick-up service (surcharge) and a porter/bellboy
    • A front desk safe, a lift and outdoor furniture
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 130 rooms offer comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
    • Bathrooms with baths or showers and free toiletries
    • Smart TVs with cable channels
    • Separate sitting areas, recycling and daily housekeeping

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  • Pool
  • Hot tub
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9.2 out of 10, Wonderful, 3,308 reviews
The price is RM453
RM552 total
includes taxes & fees
8 Nov - 9 Nov
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Frequently asked questions

Does Hilton Guatemala City have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Guatemala City?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Hilton Guatemala City on 22 Nov 2026 start from RM539, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Guatemala City pet-friendly?

Yes, Hilton Guatemala City allows cats and dogs (limit 1 total) with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hilton Guatemala City?

Self-parking is free at this property.

What time is check-in at Hilton Guatemala City?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Guatemala City?

Checkout is at noon.

Does Hilton Guatemala City provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 16 per person applies.

Where is Hilton Guatemala City located?

Situated near the airport, this luxury hotel is 2 mi (3.2 km) from Centro Comercial Pradera and 2.1 mi (3.4 km) from Zona Pradera. Paseo Cayala and Embassy of Israel in Guatemala are also within 6 miles (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Guatemala City Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 486 out of 776 reviews
Rating 8 - Good. 138 out of 776 reviews
Rating 6 - Okay. 71 out of 776 reviews
Rating 4 - Poor. 48 out of 776 reviews
Rating 2 - Terrible. 33 out of 776 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. Beautiful property! The staff were incredibly kind and professional. Would stay here again!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. We checked in late at 2 am and it wasn't a problem. The bed was very comfortable.
Stayed 1 night in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was excited to see that the staff were friendly, pleasant., and bilingual. Throughout my trip I found it hard to find people that spoke English so it was definitely a challenge I didn’t have here. Overall I enjoyed my stay.
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall is really nice and well kept. The room had advertisement for spa, but they do not have a spa. Also there is nothing around the hotel just the main highway that makes it difficult to access. You cannot walk around, you need transportation and beware the traffic is HORRIBLE. Decent hotel, not a great location.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was immaculate, and the airport shuttle driver was fantastic. Great experience.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and unique. I really felt at home so beautiful and comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff was the highlight of the hotel. The hotel is beautiful, clean and
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. The breakfast buffett was fantastic
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect vacation place with peace and quiet.
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room was ok, a bit outdated. The hotel itself was beautiful, the staff was excellent! Overall I’d stay here again
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay, friendly staff (thank you Yahaira for being AMAZING!). I felt at home at this Hilton. The backyard looked like from a fairy movie and the decoration has so much character. Room was clean and service was top notch! Please give Yahaira a promotion and a raise!!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and available to assist with all of our questions and needs.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Very clean and great location
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly 😊
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
We love the nature and I was relax experience
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I love the tranquility of the place. The staff incredible!!
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had a very difficult stay. Since our arrival (our previous booking was one day before this), there was no hot water. We reported this and were told someone would be sent to help. Later, they said it was maintenance and gave us a food voucher for the inconvenience, but then sent a message saying it would take 4 days to resolve. Eventually, the next day no water at all; we had to shower with bottled water and call for help to clean the toilet. Water was back later that day, but again there was no hot water. We decided to request to leave one day earlier and look for another place, to which the management fortunately agreed. Our room was spacious and comfortable, but no fridge or microwave. The hotel's overall structure was beautiful, and the food was tasty. It is so sad that all this was obscured by the water issue that affected all who attended the event at the hotel
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Clean. Staff very polite and service oriented
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Stayed 6 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Stayed 2 nights in Feb 2025