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Ulasan tentang Rosewood Guangzhou

5 out of 5
Rosewood Guangzhou
6 Zhujiang Rd. East, Tianhe District, Guangzhou, Guangdong

Ulasan

9.4

Luar Biasa

Penilaian 10 - Cemerlang. 36 daripada 48 ulasan" "
Penilaian 8 - Baik. 9 daripada 48 ulasan" "
Penilaian 6 - Boleh diterima. 2 daripada 48 ulasan" "
Penilaian 4 - Lemah. 0 daripada 48 ulasan" "
Penilaian 2 - Teruk. 1 daripada 48 ulasan" "

9.6/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.6/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Sammy, panama

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Amazing
Menginap 4 malam pada Mei 2024
Respons daripada Martin Schnider pada 14 Mei 2024
Dear SammyThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Georges

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Highly recommended - Great room, friendly staff, The bar on the 107 floor is outstanding. Must try
Menginap 4 malam pada Apr 2024
Respons daripada Martin Schnider pada 3 Mei 2024
Dear GeorgesThank you for your excellent review and high recommendation of our hotel.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Luis, San Jose

Menginap 5 malam pada Apr 2024

10/10 Cemerlang

Tanna

Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent luxury and true five-star hotel in the highest building of Guangzhou. The night view is spectacular. The staff went above and beyond to accommodate my special needs. We were always greeted with warm smiles from all the staff. Special shoutout to Peter, Vera and the concierge service. Highly recommended and will return to Rosewood Guangzhou for our future visits.
Menginap 2 malam pada Apr 2024
Respons daripada Martin Schnider pada 3 Mei 2024
Dear TannaThank you for your review and we look forward to the pleasure of welcoming you to Mandarin Oriental, Kuala Lumpur in the near future.Best regards

10/10 Cemerlang

Johnson

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Martin Schnider pada 29 Apr 2024
Dear JohnsonThank you for your excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

6/10 Boleh diterima

Wee, Chicago

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 6 malam pada Apr 2024
Respons daripada Martin Schnider pada 29 Apr 2024
Dear WeeThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Tanna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent service and wonderful property! Highly recommend!
Menginap 4 malam pada Apr 2024
Respons daripada Martin Schnider pada 15 Apr 2024
Dear TannaThank you for your lovely feedback and excellent review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Baik

Janet

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice gym
Menginap 1 malam pada Jan 2024
Respons daripada Martin Schnider pada 7 Feb 2024
Dear JanetThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Chereen CL

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Martin Schnider pada 7 Feb 2024
Dear Chereen CLThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Frank

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Martin Schnider pada 7 Feb 2024
Dear FrankThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Yunxin

Mengembara bersama pasangan, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Respons daripada Martin Schnider pada 21 Mac 2024
Dear YunxinThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Yin Chun Sebastien

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2023
Respons daripada Martin Schnider pada 7 Feb 2024
Dear Yin Chun SebastienThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Po Yee

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Martin Schnider pada 7 Feb 2024
Dear Po YeeThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Lin Chun

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Martin Schnider pada 7 Feb 2024
Dear Lin ChunThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Niyazi, CLIFTON

Menginap 5 malam pada Dis 2023
Respons daripada Martin Schnider pada 7 Feb 2024
Dear NiyaziThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

April

Menginap 2 malam pada Nov 2023
Respons daripada Martin Schnider pada 7 Feb 2024
Dear AprilThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

CHUN KEUNG

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada Martin Schnider pada 21 Mac 2024
Dear CHUN KEONGThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

8/10 Baik

Rich

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I strongly do NOT recommend guests to have a meal at its restaurant located at the 107th floor because their meal does not cook well while the price is super high!
Menginap 4 malam pada Okt 2023

10/10 Cemerlang

Kityeefanny

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023
Respons daripada Martin Schnider pada 13 Okt 2023
Dear KityeefannyThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Niyazi, CLIFTON

Sukakan: Kebersihan, kakitangan & perkhidmatan
Good
Menginap 5 malam pada Sep 2023
Respons daripada Martin Schnider pada 13 Okt 2023
Dear NiyaziThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Steve

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent services and marvellous view.
Menginap 1 malam pada Ogo 2023
Respons daripada Director of Front Services pada 25 Ogo 2023
Many thanks for your kind feedback and support. I am glad to know that you enjoyed our hotel. I warmly welcome you back. Kind regards,

8/10 Baik

Yin Man

Menginap 1 malam pada Jul 2023
Respons daripada 来自前厅总监的诚挚问候。 pada 25 Jul 2023
感谢您的好评，希望在不久的将来再次与您相遇在美丽的珠江新城。

10/10 Cemerlang

Sophia

Menginap 1 malam pada Jul 2023
Respons daripada 来自前厅总监的诚挚问候。 pada 25 Jul 2023
感谢您的好评。希望您在这里度过了闲适愉快的时光，期待您的再度光临。

8/10 Baik

Yuen Pik Cindy

Menginap 1 malam pada Jun 2023
Respons daripada 来自前厅总监的诚挚问候。 pada 25 Jun 2023
感谢您的好评。希望您于此度过了闲适的时光并欣赏了珠江新城的怡人美景，欢迎您的再度光临。

6/10 Boleh diterima

Chi wah

Menginap 1 malam pada Jun 2023
Respons daripada 前厅部总监 pada 16 Jun 2023
感谢您的反馈。希望您于此度过了惬意悠然的时光，期待再度相遇。来自前厅总监的诚挚问候。

10/10 Cemerlang

Yaowen

Menginap 1 malam pada Jun 2023
Respons daripada 来自前厅总监的诚挚问候。 pada 6 Jul 2023
感谢您的好评，希望在不久的将来再次与您相遇在美丽的珠江新城。

10/10 Cemerlang

Ming Keen

Menginap 1 malam pada Jun 2023
Respons daripada 来自前厅总监的诚挚问候。 pada 6 Jul 2023
感谢您的好评，希望在不久的将来再次与您相遇在美丽的珠江新城。

10/10 Cemerlang

KIT LING

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent view outside
Menginap 1 malam pada Mei 2023
Respons daripada John Kitchens pada 15 Mei 2023
Dear KIT LINGThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

Edward

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Exquisite decor and building.
Menginap 1 malam pada Mei 2023
Respons daripada John Kitchens pada 9 Mei 2023
Dear EdwardThank you for your 5/5 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

10/10 Cemerlang

choi ting

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
親切的豪華體驗
河景豪華房間景觀一流，房間空間感足夠，拖鞋有絨毛質感穿起有回家的感覺，下次會再入住
Menginap 1 malam pada Apr 2023
Respons daripada 来自前厅总监的诚挚问候。 pada 12 Apr 2023
感谢您的反馈。希望您在这里度过了闲适愉快的时光，期待您的再度光临。

10/10 Cemerlang

Alberto

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2023
Respons daripada Director of Front Services pada 28 Mac 2023
Thank you for your feedback. I warmly welcome you back. Kind regards,

10/10 Cemerlang

Alberto

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2023
Respons daripada Director of Front Services pada 28 Mac 2023
Dear Alberto, thank you for your feedback. Hoping to welcome you back again soon. Kind regards,

10/10 Cemerlang

Kit Chi

Menginap 1 malam pada Mac 2023
Respons daripada Director of Front Services pada 28 Mac 2023
Dear Kit Chi, thank you for your feedback. We hope to see you back soon. Kind regards,

8/10 Baik

pilho

Menginap 1 malam pada Mac 2023
Respons daripada Christian Tavelli pada 6 Mac 2023
Dear pilhoThank you for your review.We greatly appreciate your kind patronage and hope to see you again soon!Best regards

10/10 Cemerlang

Hoi Lap

Menginap 1 malam pada Okt 2022
Respons daripada Christian Tavelli pada 25 Okt 2022
Dear Hoi LapThank you for your 10/10 post!We greatly appreciate your kind patronage and hope to see you again soon.Best regards

2/10 Teruk

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Keselesaan bilik
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jun 2022
Respons daripada 前厅部总监 pada 17 Jun 2022
感谢您的评论。希望仍有机会欢迎您的再度光临。来自前厅部总监的诚挚问候。

10/10 Cemerlang

LOUISE

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Home away from home
Wonderful stay at the newly opened Rosewood GuangZhou. Prime location right next to the K11 shopping centre and couple mins walk from the subway. Good facilities and well designed rooms. Would definitely stay here again!
Menginap 4 malam pada Dis 2019
Respons daripada Hotel Manager pada 30 Dis 2019
Dear Guest, thank you for your comments. I hope you enjoyed the stay here and warmly welcome you back soon. Kind regards.

10/10 Cemerlang

Pengembara yang disahkan

Menginap 2 malam pada Dis 2019
Respons daripada Hotel Manager pada 30 Dis 2019
Thank you for taking your valuable time to share your experience, we are always caring for our guests sincerity. I warmly welcome you back soon. Kind regards.

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
SIMPLY WONDERFUL
one of the most amazing hotels i ever stayed... The only issue is that they are still in soft opening and SPA and POOL is not yet open!!!!
Menginap 4 malam pada Okt 2019
Respons daripada Rosewood Guangzhou pada 9 Nov 2019
Thank you for your kind feedback. I am glad to know that you enjoyed the stay here with us. Hope to see you back soon. Kind regards, Winnie Luo, Hotel Manager.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 3 malam pada Okt 2019
Respons daripada Rosewood Guangzhou pada 9 Nov 2019
Dear valuable guest, thank you for staying at Rosewood Guangzhou. We appreciate your comment and look forward to welcoming you back. Kind regards, Winnie Luo, Hotel Manager.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2019
Respons daripada Communications Manager pada 24 Okt 2019
尊敬的宾客，感谢您选择下榻广州瑰丽酒店。希望您在这里度过了愉快的时光，并期待您的再度光临。

8/10 Baik

Pui Sze

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Nice new hotel
Nice and beautiful hotel with stunning view. The check in experience was so so due to the narrow space, I feel like I am checking in at the main corridor and lacking of privacy. Many thoughful details in the room and the space is very spacious which is nice. The after service needs to be improved. I realized that I have left my charger in the room, I tried to email to the hotel but no one return a response to me until I made a phone call to them. Other deluxe hotel willing to provide free delivery charge for small items within city but not happened in Rosewood. I mean those are not an expensive charge actually and I absolutely can afford it. However, for those small little service / thought I consider it as top deluxe hospitality service which should be happened in a top brand. The reason I am saying so as I had experienced it in another hotel which it has gave me unforgettable memory and I definitely willing to stay there for my next visit.
Menginap 1 malam pada Sep 2019
Respons daripada Frank P Stocek pada 4 Okt 2019
Dear Pui Sze Thank you for sharing your feedback and we have noted your comments for immediate address to enhance our service level. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel in the not too distant future.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
有些地方需要改進，但對於新開業的酒店來講還是不錯的。員工們很友好，對於我們提出的換房要求也給予了幫忙。唯一失望的是西曬的房間實在不適合安排入住，房間冷氣在1.5h沒人的情況下會自己上調到24度，所以基本上每次出門回來都像待在火爐一樣，這點完全不能接受。嬰兒床不能調高低，10m寶寶會扶著床邊走並且翻出去。小建議：寶寶被子應該有厚薄選擇，房間已經很熱了，被子也厚。希望rosewood在日後做得更有rosewood的水準，期待下次再住。
Menginap 2 malam pada Sep 2019
Respons daripada Frank P Stocek pada 3 Okt 2019
Dear Anonymous Thank you for sharing your feedback which we have noted for immediate address. We greatly appreciate your kind patronage and look forward to welcome you back to Mandarin Oriental in the near future.

8/10 Baik

Sleepdor

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
need to have more water and spare toilet papers rather than keep on asking
Menginap 1 malam pada Sep 2019
Respons daripada Frank P Stocek pada 23 Sep 2019
Dear Sleepdor Thank you for your feedback which we have noted for immediate address. We greatly appreciate your kind patronage and look forward to welcome you back to our hotel.