2/10 Teruk
Tearowonda
20 Okt 2025
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
The bathroom had hair in tub. I had cleaning product with me. So I cleaned the hair out of the tub myself. I didn’t know about the spots on the sheets until I had showered and got ready for bed. Flipped sheets back and there was the spots. I just took a towel and covered it. I was checking out the next morning. I did not call the front desk because it was late I was tired and just wanted to sleep.so when I went to check out first they didn’t even have down that I paid a cash deposit so I had to go back to room to get my receipt to prove I had paid a cash deposit. Then the front desk person told me that I could not get my deposit back because it was poo on the sheet. I don’t think it was poo. I tried to explain to her those spots were there and she got argumentative with me and told it was not. I told her I would be calling the corporate office. I stay there at least twice a month and never thought I would get this kind of treatment. I guess was also supposed to report that someone was smoking in another room and i smelled it like they was in my room. I had a non smoking room for a reason I should not have had to smell smoke from another room.
Tearowonda
Menginap 1 malam pada Okt 2025