2/10 Teruk
Amanda
1 Mac 2026
Tidak sukakan: Kebersihan
Shockingly bad. My expectations were very low and they managed to do far worse than I could have imagined. 3 night stay, television did not work after checkin. Notified desk and they made no attempts to rectify the situation. Simply said too bad can't fix it. The bed cover had multiple cigarette burns and smelled horribly of cigarette smoke. I had to purchase pillows and sheets from walmart. Entering the hallway you are faced with a wall of cigarette and marijuana smoke. To each their own but as a non smoker in a hotel with signs promoting no smoking, it made for a very poor experience. The elevator broke on the 2nd day of the stay which made staying on the 3rd floor very difficult as I had numerous work bags to carry up and down from the room. Again the staff made no attempts to fix or remedy any of the situations. It is unfortunate because the hotel has been recently renovated but their customer service is what needs the most renovation!
Amanda
Menginap 3 malam pada Feb 2026
