Hotel Dekat Great War Flying Museum

"Check in was confusing…no instructions were given."

"We were there keee than an hour and then had to leave for a family emergency. I wasn’t expecting to pay nothing but I was hoping for a discount on the 200+ dollar room. Nothing. I know it’s policy probably but it sure would have been nice if there was some wiggle room for situations like this, like there was before everything was just a computer input and someone who’s a human made a decision "

"Excellent breakfast"

"Every last one of the staff members we interacted with was incredibly. Friendly, Kind, helpful. Breakfast was delicious. The in-room nespresso was a lovely touch."

"Yes"

"Clean/ nice staffs/ "

"The room was clean. No towels to use . Just a bundle of toilet paper. I didn’t see any staff so nothing to comment on that. "

"It was two fantastic days at the Brampton Monta Carlo Inn. Highly recommend this location."

"Black mold on the walls, mold in the refrigerator from being unplugged with stagnant water inside. Floor is filthy with used q-tips next to the bed. Bathroom has humidity damage. Unhelpful staff. Not enough towels for 4 people. Very bad."

"Thanks "

"First off, I appeciate the amentities as they add something extra to your stay. The 24 hour coffee machine, hot water or flat/sparkling water are a nice touch. The pool is nicely updated, but a little bit cooler especially in the evening (I only note this as it does affect if the kids will go in and for how long). The staff were extremely friendly and accomodating. The first concierge we dealt with at check in was really thoughtful and went out of his way to make the kids' stay special. The...

"NA"

"Breakfast wasn’t even cooked properly. The staff had a HORRIBLE attitude. They are not customer caring at all! "

"The rooms were comfortable, breakfast was absolutely fabulous but the noise from other guests was incredibly disruptive. unfortunately, the hotel staff didn't seem to care or do much about it. Large groups would take over the entire lobby, gym and swimming pool despite there being 'maximum persons' posters noted, the hotel staff seemed to overlook it and therefore left other guests without any space or time for enjoyment. Security also seems to be non-existent, I heard two people from the large...

"Great free breakfast Was not aware of just how far from the airport it was so was unable to access airport as quickly as I thought but otherwise it served its purpose well."

"Excellent hotel. Very clean, great service, and food is excellent."

"I was surprised by how quiet our stay was, specially during such busy long weekend full of cheerleaders. Loved the waffles and toppings sections, sad that it was only for sunday but glad they have complementary breakfast"

"Room was clean. Staff was friendly and attentive. Great location for entertainment and amenities "

"We stayed in room 233 before an early flight so didnt get to check out all the hotel had to offer. The room's layout was great, very spacious. Perfect for our family of three. Our bed and pillows had seen betfer days though. The pillows were "like sacks of cottage cheese" according to my husband and the bed started out soft but then the topper packed out after about a half hour and it felt like we were sleeping on concrete. Neither of us got much rest because everything ached. Kiddo slept...