Hotel Mesra Haiwan Kesayangan di Grand Prairie

"Bathroom was not working in the room and there was no water the last 2 days of stay. They didn't change out sheets or towels even after being requested. There was no water in the microwave in the room as promised a"

"A"

"I reserved the room so my son could have a place to stay after his graduation dinner. He had some friends come over and they didn't allow them to access the builduing and the staff was rude I got him a whole suite so him and maybe who ever was to tired to drive to stay there mind you these were all seniors but yet other people had a party of 10+ and were walking in and out of the property. Staff is not friendly except for maybe the valet personal. I paid almost $300 for a suite that only my son...

"Everything about our stay , was wonderful"

"Quick & available. They're remodeling so its not much to say"

"My room wasn't ready so I was assigned another room. Keys to room wouldn't work even though they did program several times. They ended up switching rooms which was fine. But the system ended up charging my card 4 times for the room and deposit. They did attempt to void the charges, but every time a charge was removed another one was added as pending. I ended up having a hold on over $800 for a room that cost $150. I learned of the issued because my card company alerted me of the excessive...

"Clean"

"The Room was a nice size, but just adding a Couch does not make the room a Suite. The bathroom was very small and the shower had little water pressure. Was not impressed."