Palacio Gran Vía, Royal Hideaway hotel

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Luxury
5.0 star property
9.8

Exceptional

Historic elegance with Alhambra views

Elegant architecture meets historic charm, offering serene views of the Alhambra from the rooftop. Unwind in the tranquil hammam, savour a delicious breakfast buffet, and explore the vibrant Albaicín streets just steps away.

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is RM1,714
RM1,885 total
includes taxes & fees
7 Jun - 8 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: EUR 99 (one-way)
  • Valet parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number H/GR/01516

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Palacio Gran Vía, Royal Hideaway hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palacio Gran Vía, Royal Hideaway hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Palacio Gran Vía, Royal Hideaway hotel on 7 Jun 2026 start from RM1,714, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Palacio Gran Vía, Royal Hideaway hotel?

Valet parking is available for EUR 30 per day.

What time is check-in at Palacio Gran Vía, Royal Hideaway hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Palacio Gran Vía, Royal Hideaway hotel?

Checkout is at noon.

Does Palacio Gran Vía, Royal Hideaway hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 99 per vehicle applies.

Where is Palacio Gran Vía, Royal Hideaway hotel located?

Located in Granada City Center, this luxury hotel is steps away from Calle Gran Via de Colon and Granada Cathedral. Alhambra is 0.4 mi (0.7 km) away. Granada (YJG-Granada Train Station) is 18 minutes by foot and Granada Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 238 out of 259 reviews
Rating 8 - Good. 17 out of 259 reviews
Rating 6 - Okay. 3 out of 259 reviews
Rating 4 - Poor. 0 out of 259 reviews
Rating 2 - Terrible. 1 out of 259 reviews

Reviews

Verified

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lovely breakfast. Fantastic location. Fabulous roof terrace.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Sanaz

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, and proximity to different sightseeing.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast. Staff were friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Paul Martin

Liked: Cleanliness, staff & service, amenities
Very nice hotel. Dedicated staff
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities
Really friendly staff, great amenities - highly recommend!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked hotel on 24hrs notice due to poor weather in Algarve, Portugal. All of the staff were extremely helpful, attentive and friendly. Alexis from front desk called us and explained driving directions which avoided issues if we had used GPS along with a Granada Pass (access to Alhambra +much more), for alot less than online. Bellman were great and concierge gave super restaurant recommendations.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and staff is excellent. Beautiful hotel and welcome amenities are special
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Excellent position near the cathedral, with very friendly and helpful staff. Only complaints would be that the bedroom was pretty stuffy at night, and there was no towel rail in the bathroom. Otherwise, loved it!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
A beautiful boutique hotel. Redone a couple of years ago to modern standards in an original 1905 bank building. Beautiful decor, spotless, and modern rooms, and very friendly and attentive staff. A true top-tier boutique-hotel experience. We would definitely come back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, facilities, room and view!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yi Ching

Liked: Cleanliness, staff & service, amenities
The entire experience was great! The hotel staff were friendly and helpful. The facilities at the hotel were also nice!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent characterful quality hotel with friendly staff. Great location to walk to all the sites in the city.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and in really great location with an splendid view to the La Alhambra and the Cathedral.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Service was top notch.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carston

Liked: Cleanliness, property conditions & facilities
Fantastic hotel and wonderful staff!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, we were well looked after, excellent food and drinks. Lovely building with great rooftop space, will definitely stay here again on our return to Granada.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ladan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, outstanding staff. Very friendly, pleasant and accommodating. I did not have the breakfast. I had dinner at the restaurant and the food was good and the service also was very good. Overall I definitely would go back again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a Granada getaway

Excellent hotel and location for visiting Granada. Very helpful staff Room 6 was beautiful. Maybe I would prefer closet was not inside the bathroom but still very lovely stay.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Super clean and modern hotel with beautiful older design elements retained
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Zulema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location, the room was very nice, people wore kind and helpful.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rimma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like everything about the hotel, the service is impeccable! I wish every Hotel would be that wonderful!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and convenient location
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and really central location. The staff were super friendly and always happy to help.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful restored Boutique Hotel. One of the best we have ever stayed in. Great service, beautiful room, and great location in the central area of Granada.
Stayed 5 nights in Jan 2024