2/10 Teruk
Miroslav
20 Sep 2025
Very rude staff at check-in. Refused to give me a pool card at check-in even though I had booked a suite with access to the spa and pool. Didn't explain anything about the hotel and the services. I had to go to the reception twice for a pool card and then for towels. We had dinner in the bistro, we refused the gastronomic restaurant. The veal I ordered came cold and tasteless. I had to order fish. Again, it was tasteless and served without lemon. My wife is a vegetarian and there were no options. There is no bellhop in the hotel and you have to carry your suitcases to the third floor without an elevator. If you have other options, choose them, not this hotel
Miroslav
Menginap 1 malam pada Sep 2025