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Sure Hotel by Best Western Allen

3.5 star property
Eco-certified hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Allen

Hallway
Property entrance
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Reception
Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
The current price is RM354
RM397 total
includes taxes & fees
30 Jul - 31 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)

Highlights

Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Cable channels
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(20 reviews)

Highlights

Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

7.6 out of 10
Good
(7 reviews)

Highlights

Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Sofa bed - twin
Pillow-top bed
Blackout curtains
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Economy Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)

Highlights

Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Cable channels
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Private bathroom
Hairdryer
Cable channels
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Parkgatan 10, Gothenburg, 411 38

What's nearby

  • The Avenue - 4 min walk - 0.4 km
  • Nordstan Shopping Center - 7 min walk - 0.6 km
  • Nya Ullevi Stadium - 10 min walk - 0.9 km
  • Universeum - 16 min walk - 1.4 km
  • Liseberg Amusement Park - 16 min walk - 1.4 km

Getting around

  • Valand Tram Stop - 6 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 10 min walk
  • Gothenburg (GOT-Landvetter) - 20 min drive

Restaurants

  • ‪Hard Rock Cafe Gothenburg - ‬5 min walk
  • ‪Restaurang Trädgårn - ‬4 min walk
  • ‪Texas Longhorn Steakhouse - ‬4 min walk
  • ‪Café Grindstugan - ‬4 min walk
  • ‪Rosenkaféet - ‬7 min walk

About this property

Sure Hotel by Best Western Allen

Eco-certified hotel near Liseberg Amusement Park
Close to Nya Ullevi Stadium and Nordstan Shopping Center, Sure Hotel by Best Western Allen provides a free breakfast buffet, dry cleaning/laundry services and more. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Self-parking (surcharge), smoke-free property and free newspapers
  • A 24-hour front desk, a lift and multilingual staff
  • Luggage storage and tour/ticket information
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
  • Bathrooms with showers and hairdryers
  • 32-inch LCD TVs with cable channels
  • Housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Swedish

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  • Pet-friendly
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7.8 out of 10, Good, 735 reviews
The price is RM487
RM545 total
includes taxes & fees
6 Jul - 7 Jul
Best Western Hotel Arena

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking available only on request
  • Parking on site (SEK 200 per night)

Food and drink

  • Free buffet breakfast

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1965
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of SEK 250 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Self-parking fee: SEK 200 per night
  • Pet fee: SEK 250 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Allén Gothenburg
Allen Hotel Gothenburg
Hotel Allén Gothenburg
Allén
Sure Hotel Best Western Allen Gothenburg
Sure Hotel Best Western Allen
Sure Best Western Allen Gothenburg
Sure Best Western Allen
Sure Best en Gothenburg
Sure By Best Allen Gothenburg
Sure Hotel by Best Western Allen Hotel
Sure Hotel by Best Western Allen Gothenburg
Sure Hotel by Best Western Allen Hotel Gothenburg

Frequently asked questions

Is Sure Hotel by Best Western Allen pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 30 kg per pet. There's a fee of SEK 250 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sure Hotel by Best Western Allen?

As of 3 Jul 2025, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Allen on 30 Jul 2025 start from RM 354.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sure Hotel by Best Western Allen?

Self-parking is available for SEK 200 per night.

What time is check-in at Sure Hotel by Best Western Allen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sure Hotel by Best Western Allen?

Checkout is at 11:00 AM.

Where is Sure Hotel by Best Western Allen located?

Located in Gothenburg City Center, this eco-certified hotel is within a 15-minute walk of Gamla Ullevi Stadium, Nordstan Shopping Center and Nya Ullevi Stadium. Liseberg Amusement Park and Universeum are also within 1 mile (2 km). Valand Tram Stop is 6 minutes by foot and Kungsportsplatsen Tram Stop is 7 minutes.

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Sure Hotel by Best Western Allen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 266 out of 1001 reviews
Rating 8 - Good. 414 out of 1001 reviews
Rating 6 - Okay. 201 out of 1001 reviews
Rating 4 - Poor. 77 out of 1001 reviews
Rating 2 - Terrible. 43 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great location for the price
Stayed 1 night in Feb 2025

10/10

This hotel has the best location and didn’t break my bank. Everything we planned was at walking distance. Grocery store even close by. There is also a small botanical garden so close to the hotel with a nice trails, beautiful views, playground, trees to climb (my 7 years old son really loved it). Restaurants with in 20 minutes walk so is a train station. This hotel also serves a breakfast with a healthy options such as overnight oats, smoothie, fruits, yogurt. And my husband loved his bacon, eggs, bread and much more food and drinks option, just amazing. Loved this place. We’ll be back again someday!
View outside our window
View from the window, you could see a ferries wheel from the attraction park that next to Universeum,20 minutes walk.
Stayed 2 nights in Jun 2025

10/10

We had a lovely weekend in Göteborg. The hotel stay was great. Extremely friendly staff members specially Awet, Viktoria and Hamza. Due to our travel plan we had to checkout before the "breakfast time” but Hamza was so helpful that he made sure to organize a packed “breakfast packet” for us. Based on this excellent experience it is highly recommended to stay at this hotel. Kind Regards, M. Ajmal Choudhary
Stayed 1 night in Apr 2025

8/10

Clean near the centre small but ok rooms
Stayed 1 night in Nov 2024

8/10

good location
Stayed 1 night in Jul 2024

4/10

The staff at the hotel are excellent !! Very helpful and polite. Unfortunately the room left a lot to be desired with the curtains being the wrong size for the window and the bathroom tap not working. In the day it was a little noisy due to renovations, but this will only serve to improve everything as the staff were really good!!
Stayed 1 night in Mar 2025

10/10

Incredible value, super location!! Staff were very helpful and friendly and breakfast buffet was amazing! I did not expect much for the price and was very pleasantly surprised at the wonderful included breakfast. Room basic but very comfortable. Beautiful trädgårdsförening and Heden very close by.
Stayed 1 night in Sep 2024

10/10

About a ten minute walk from the Central Station. Plenty of restaurants and shops nearby. Comfortable room and clean bathroom with good water pressure. Friendly and professional staff.
Stayed 1 night in Sep 2024

6/10

This is a run down hotel, but is being worked on when I was there. The worst part was after walking from the train station, I had to climb a flight of stairs, then go down several steps to get to reception. No a great thing to have to do with two heavy (for me) bags.
Stayed 2 nights in Apr 2025

4/10

The hotel was under reconstruction and no one adviced, due to this a lot of steam around. They did not cleaned the room and when I went they said that I should have asked for this. But no one told us…. Tables and utensils in the breakfast room quite dirty.
Stayed 2 nights in Apr 2025

10/10

Our room was very clean and comfortable. A big buffet breakfast was available. Parking was limited on-site. But city parking is available across the street.
Stayed 1 night in Jun 2024

10/10

If your plan is to walk all day long through the city and get back to hotel to spend the night this place is the best option. I found the stuff very nice and respectful. Rooms are small but cozy and smartly organized. Plus the price of staying includes breakfast (I was very surprised by variety of food and drink options, also the food looked and tasted good).
Stayed 1 night in Apr 2024

2/10

Really good behaviour at the reception. But rooms are not clean. Its full of dust and we were unable to sleep
Stayed 1 night in May 2024

2/10

Never ever again! Horrible bed! Breakfast is a joke! No service from receptionist! How can a hotel like this still exist? Please choose another hotel if you don’t want to get your vacation destroyed!
Stayed 2 nights in Jan 2024

8/10

Stayed 1 night in May 2025

2/10

Stayed 1 night in Mar 2025

6/10

Stayed 1 night in Mar 2025

10/10

Buen hotel. A 8 min caminando de una de las paradas que te deja el autobus que viene del aeropuerto, y como a 15 de la estación de tren. Nosotros llegamos por la noche, ya no había recepción, e hicimos el check in en una Terminal de autoservicio por el área de recepción, fue fácil.
Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Mar 2025

8/10

Stayed 2 nights in Mar 2025

8/10

Stayed 1 night in Mar 2025

4/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Mar 2025

8/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025