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"Beautiful resort and grounds. The service was phenomenal. Our luggage was delayed for two days getting to Tenerife from Amsterdam airport and when we checked in the staff gave us a care bag with t-shirts, toothbrushes, toothpaste, etc. to get us through. Our family had a great time here. If coming here I recommend renting a car for a few days for excursions as taxi fare quickly becomes very expensive (often more than the excursion cost!) as the hotel is on the south end of the island but many excursions are out of the north. "

"Great staff, quiet location yet next to Siam Park, lovely clean and spacious accomodation"

"The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing."

"Great location, super service and the food is amazing!"

"Lovely apartments "

"Great hotel for families! Lots to do including kids club, entertainment and live music at night. The shows were phenomenal and all the staff we encountered were fantastic. The food including the a la carte restaurants were good and catered well for our family despite there being a vegetarian and a gluten free member."

"Absolutely brilliant place. 4th visit and will be again next year "

"Good hotel, great customer service"

"We arrived late and had already decided to upgrade to Royal Level, which late at night proved a little troublesome. We tried again in the morning and after a small discussion with reception decided to stay in Deluxe Room (which was great) and just upgraded to the RL service which we thought was well worth it. The hotel did not feel overcrowded as there is plenty of space around the 5 pools. The food in the buffet was very good with a very large selection however we did feel the Al a carte in the RL could have been a bit more special as some of the food was very dry from being left under the heat lamps. The sushi was great and the Breeze bar menu very good. Included as part of RL. Loved the B Lounge for a night cap. Entertainment was OK. Holiday rep standard."