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Ulasan tentang Dorsett Gold Coast

4.5 out of 5
Dorsett Gold Coast
5 The Darling Avenue, Broadbeach, QLD

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 736 daripada 1259 ulasan" "
Penilaian 8 - Baik. 298 daripada 1259 ulasan" "
Penilaian 6 - Boleh diterima. 125 daripada 1259 ulasan" "
Penilaian 4 - Lemah. 65 daripada 1259 ulasan" "
Penilaian 2 - Teruk. 35 daripada 1259 ulasan" "

9.4/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Justin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mei 2024
Respons daripada Zac Graham pada 24 Mei 2024
Good Morning Justin,Thank you so much for your fantastic 5/5 review - we are so incredibly appreciative!We hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Kenneth

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
friendly & helpful staff..
Menginap 1 malam pada Mei 2024
Respons daripada Zac Graham pada 17 Mei 2024
Good Afternoon Kenneth,Thank you so much for your fantastic review! We are so thrilled that you had some memorable interactions with our friendly and helpful staff, and hope to welcome you back again to the Dorsett Gold Coast again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

4/10 Lemah

Yasamin

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
The picture of the panorama king room is not what you get in reality
Menginap 1 malam pada Mei 2024
Respons daripada Zac Graham pada 15 Mei 2024
Good Morning Yasamin,Thank you for taking the time to share your review of your recent stay at the Dorsett Gold Coast with us! We do sincerely apologise for any perceived discrepancy between the images that you saw, and the actual experience during your stay. We are always looking to ensure that we are adequately portraying our beautiful rooms, and conduct regular reviews to ensure this is so. We do apologise that you believed that there was a discrepancy.If there is anything further that you would like to discuss, or if we can assist you in any way, please feel free to reach out to the hotel directly.Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 Boleh diterima

Lauren

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024
Respons daripada Hannah Kennish pada 13 Mei 2024
Dear Lauren,Thank you for taking the time to share your feedback. We value all guest input and will use it to continually improve our services. If there's anything specific you'd like to address, please feel free to reach out to us directly.Warm regards,Hannah KennishOperations Manager

10/10 Cemerlang

Jesse

Mengembara bersama pasangan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Great spot, I do wish it was easier walking access to everywhere else but there was just about everything we needed on the island
Menginap 10 malam pada Mei 2024
Respons daripada Hannah Kennish pada 13 Mei 2024
Dear Jesse,Thank you for your positive review. We're glad to hear that you enjoyed your stay with us. We appreciate your feedback regarding walking access and will take it into consideration for future improvements.Warm regards,Hannah KennishOperations Manager

6/10 Boleh diterima

Sunita

Menginap 4 malam pada Mei 2024
Respons daripada Hannah Kennish pada 13 Mei 2024
Dear Sunita,Thank you for taking the time to share your feedback. We value your input and would like to learn more about your experience to see how we can improve. Please feel free to reach out to us directly with any further comments or concerns.Warm regards,Hannah KennishOperations Manager

10/10 Cemerlang

Marina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
清潔感もあり静かで過ごしやすかったです。レセプションに日本人のスタッフの方もいらっしゃっいました。朝のブッフェも美味しかったです。パシフィックフェアやトラムの駅も近いので便利です。エレベーターに乗る時にカードをかざしながら同時にボタンを押すのが最初はわからず他の宿泊者の方に助けていただきました。
Menginap 2 malam pada Mei 2024
Respons daripada Hannah Kennish pada 10 Mei 2024
Dear Marina,Thank you for your excellent review! We're thrilled to hear that you found our hotel clean, quiet, and comfortable. It's fantastic to know that you enjoyed the delicious morning buffet and found our location convenient. Your feedback about the elevator is duly noted, and we'll ensure clearer instructions for our guests in the future.We hope to welcome you back for another wonderful stay soon!Warm regards,Hannah KennishOperations Manager

10/10 Cemerlang

Steven

Tidak sukakan: Kemudahan
Nice hotel but there is alot of construction around the hotel, the parking is a challenge to locate and the pool wasn’t operating. We enjoyed our stay however in a club room, where the breakfast was excellent.
Menginap 1 malam pada Mei 2024
Respons daripada Hannah Kennish pada 13 Mei 2024
Dear Steven,Thank you for taking the time to share your feedback. We're glad to hear that overall you enjoyed your stay with us, especially in the Executive Lounge and that you found the breakfast excellent. We apologize for any inconvenience caused by the construction nearby, the parking situation, and the temporary closure of the pool. Your comments are valuable to us, and we'll use them to enhance our guests' experiences in the future.Warm regards,Hannah KennishOperations Manager

8/10 Baik

Michelle

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Hannah Kennish pada 10 Mei 2024
Dear Michelle,Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience overall. If there are any areas where you feel we could further improve, please feel free to let us know. We value your input and hope to welcome you back for an even better stay in the future.Warm regards,Hannah KennishOperations Manager

8/10 Baik

Renee

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall a nice stay. Management need to work on the swipe card system for the rooms as it takes multiple swipes before you can press your floor. It is also frustrating you need to go to reception to validate parking every time you want to leave the carpark. There is number plate recognition in the carpark which should be used to avoid this and make for a more enjoyable experience.
Menginap 2 malam pada Mei 2024
Respons daripada Hannah Kennish pada 6 Mei 2024
Dear Renee,Thank you for choosing Dorsett Gold Coast for your recent stay and for sharing your feedback with us. We greatly appreciate your input.We're glad to hear that you had a nice stay overall. However, we apologize for any inconvenience you experienced with the swipe card system for the rooms and the parking validation process. Please note that parking is managed by The Star Grand, and we will pass on your feedback.Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back for an improved stay in the future.Warm regards,Hannah KennishOperations Manager

10/10 Cemerlang

Carolyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada Zac Graham pada 2 Mei 2024
Good Morning Carolyn,Thank you so much for your fantastic review! We are so thrilled that you had such a wonderful time with us, and can't wait to see you back at the Dorsett Gold Coast again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Sarah

Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 24 Mei 2024
Good Morning Sarah,Thank you so much for your perfect 5/5 review! We are so happy to know that you loved your recent stay, and hope to see you back at the Dorsett Gold Coast again soon.Until then, please stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Josiane

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Josiane,Thank you so much for your fantastic review - this means so much to us! We look forward to welcoming you back again to the Dorsett Gold Coast soon.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Josiane

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent customer service staff all enthusiastic and friendly
Menginap 4 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Josiane,Thank you so much for your perfect review, and for your amazing acknowledgement of the team here at the Dorsett Gold Coast! This means so much to us.We hope to see you back, for many more amazing experiences.Until next time, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Justin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We always have a wonderful time when staying at the Dorsett.
Menginap 2 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Justin,Thank you so much for your fantastic review of your recent stay with us here at the Dorsett Gold Coast! We are so glad that we continue to be able to welcome you back for wonderful experiences, and hope to look after you for many more amazing stays in the future.Until next time, please stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Craig

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Craig,Thank you so much for your fantastic review! We are so happy to know that you loved your recent stay with us here at the Dorsett Gold Coast, and hope to be able to welcome you back again soon.Until next time, stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Terri

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Terri,Thank you so much for your fantastic review! We are so happy to know that you enjoyed your recent stay with us, and hope to see you again many times in the future.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Travis

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wow. We were blown away. We obviously under paid for this hotel. Win!
Menginap 1 malam pada Apr 2024
Respons daripada Hannah Kennish pada 26 Apr 2024
Dear Travis,Thank you for your wonderful review! We're delighted to hear that you were impressed with your stay at our hotel. Your satisfaction is our priority, and we're glad to have exceeded your expectations. Should your travels bring you back to the area, we look forward to welcoming you again for another exceptional experience.Warm regards,Hannah KennishOperations Manager

10/10 Cemerlang

Ethan

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Parking is expensive. The windows were not clean prior to our arrival. Otherwise, we had a very pleasant stay.
Menginap 3 malam pada Apr 2024
Respons daripada Hannah Kennish pada 26 Apr 2024
Dear Ethan,Thank you for sharing your feedback with us. We're pleased to hear that you had a very pleasant stay overall. Regarding parking expenses, we've found that our rates are comparable and competitive with those offered in the local area.We apologize for any inconvenience caused by the cleanliness of the windows upon your arrival and assure you that we'll address this with our housekeeping team.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,Hannah KennishOperations Manager

10/10 Cemerlang

Garth

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The Dorsett is vibrant, fresh and clean being only two years old. It forms part of a redevelopment of the very established former Conrad Jupiter's hotel casino. Now The Star Hotel Casino. I would say the new cluster of buildings works on a individual basis. But the the carpark is a mish mash and amalgamation of all the different offerings the overall site represents and it can be overwhelming and confusing to know where to park. It's a free for all. So I feel parking should be allocated to visitors for better control.
Menginap 1 malam pada Apr 2024
Respons daripada Hannah Kennish pada 26 Apr 2024
Dear Garth,Thank you for sharing your experience with us. We're delighted to hear that you found The Dorsett to be vibrant, fresh, and clean. Your feedback regarding the parking situation is valuable. While we don't provide on-site parking, we do offer discounted parking at Star Grand. However, please note that the parking process is managed independently, and we appreciate your understanding in this matter.We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Hannah KennishOperations Manager

10/10 Cemerlang

Mark

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Epic property, great location
Menginap 1 malam pada Apr 2024
Respons daripada Hannah Kennish pada 26 Apr 2024
Dear Mark,Thank you for sharing your experience with us.We're thrilled to hear that you enjoyed your stay and found our property to be in a great location. Providing memorable experiences for our guests is our top priority, and we're glad we could meet your expectations.We look forward to welcoming you back for another visit in the future.Best regards,Hannah KennishOperations Manager

10/10 Cemerlang

Matthew

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Convenient and clean , well priced !
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 18 Apr 2024
Good Afternoon Matthew,Thank you so much for your amazing review! We are so thrilled that you enjoyed your experience with us, and that you found the Dorsett Gold Coast to be conveniently located, clean, and value for money!We hope to see you back in the near future, for another fantastic experience.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Baik

Virginie, yandina creek

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel. Our room was beautiful and clean. Staff are very friendly and helpful. Little things like free water bottles and a teddy bear for our daughter on arrival made a huge positive impact on us.
Menginap 4 malam pada Apr 2024
Respons daripada Zac Graham pada 18 Apr 2024
Good Afternoon Virginie,Thank you so much for your great review! We are so happy to read that you enjoyed your stay with us, and that you had such memorable interactions with our friendly team members on arrival.We hope to see you and your family back for many more return visits. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Kayle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 18 Apr 2024
Good Afternoon Kayle,Thank you for your fantastic review! We are so thrilled that you enjoyed your recent stay with us, and hope to see you back at the Dorsett Gold Coast again soon.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Dean

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved this hotel. Pool, food, staff where all really good we will definitely be back. Stayed for 9 nights loved every bit of it
Menginap 9 malam pada Apr 2024
Respons daripada Zac Graham pada 12 Apr 2024
Good Morning Dean,Thank you so much for your fantastic review! We are so glad that you enjoyed your 9-night stay with us, and hope to be able to welcome you back for many more amazing experiences in the future.Until next time, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

John James, Northwich

Menginap 7 malam pada Apr 2024
Respons daripada Zac Graham pada 3 Mei 2024
Good Morning John James,Thank you so much for your perfect 5/5 review! We are so thrilled that you had such an amazing experience with us at the Dorsett Gold Coast, and hope to be able to welcome you back again soon for another amazing stay.Until next time, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Crusaders

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were accommodating to our request, and the room was very nice.
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 11 Apr 2024
Good Afternoon Crusaders,Thank you so much for your perfect 5/5 review! We are so thrilled that you had such a positive stay, and that you found our team to be super accommodating and friendly.We hope to see you back again soon, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Albert

Menginap 6 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Albert,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your stay with us, and hope to see you again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

8/10 Baik

Christopher

Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 30 Apr 2024
Good Morning Christopher,Thank you for your review! We are so glad that you enjoyed your recent experience with us, and hope to see you back again soon.Until next time, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Nikki, Wodonga

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A great place to stay
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 9 Apr 2024
Good Afternoon Nikki,Thank you so much for your perfect 5/5 review! We are so thrilled that you enjoyed your recent stay with us here at the Dorsett Gold Coast, and can't wait to welcome you back for many more amazing experiences in the future.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Lilac

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful hotel, great service, great breakfast Good value for money
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 8 Apr 2024
Good Morning Lilac,Thank you so much for your fantastic review! We are so glad that you enjoyed our beautiful hotel, our amazing guest service, the breakfast at Harvest Buffet, and the overall value for money offered here at the Dorsett Gold Coast.We hope to see you back again soon. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 Boleh diterima

Sam

Tidak sukakan: Keadaan hartanah & kemudahan
Nice new hotel. Unfortunately not a real full service hotel as in shadow of the Star which isn't much either. Hard to fathom paying extra for a corner room and having NO chair or seat in the room at all. Mirror was also dirty which was disappointing.
Respons daripada Zac Graham pada 5 Apr 2024
Good Morning Sam,Thank you for your review of your recent stay with us here at the Dorsett Gold Coast! We do apologise that you did not enjoy our select-service business model, nor enjoyed the beautiful views afforded by our floor-to-ceiling windows in our amazing Balcony and Panoramic room categories.We do apologise for the cleanliness issue that you have raised, and have shared this with our Housekeeping Manager for review.We do sincerely hope that we have the opportunity to welcome you back in the future, for an elevated experience. Until then, please stay safe and take care.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

veronica

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful hotel, attention to detail and a comfortable feeling 5 star feeling all the way
Menginap 2 malam pada Apr 2024
Respons daripada Zac Graham pada 5 Apr 2024
Good Afternoon Veronica,Thank you very much for your amazing 5/5 review! We are so thrilled that you enjoyed your recent stay with us, and hope to see you back in the future for many more amazing experiences.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

MOHAMAD JAMAL

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Always a pleasure to stay at the Dorsett Hotel Gold Coast. Great staff and accommodation I highly recommend the Dorsett.
Menginap 1 malam pada Apr 2024
Respons daripada Zac Graham pada 5 Apr 2024
Good Afternoon Mohamad,Thank you very much for your perfect review! We are so glad that you had such a pleasurable stay with us, and sincerely appreciate your advocacy of the Dorsett Gold Coast.We look forward to welcoming you back for many more amazing stays in the future.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Antoni

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location, nice pool - relaxing
Menginap 3 malam pada Mac 2024
Respons daripada Zac Graham pada 3 Apr 2024
Good Afternoon Antoni,Thank you so much for your amazing review! We are so glad that you enjoyed your recent stay with us, particularly our fantastic location on Broadbeach Island, and the beautiful Isoletto Pool Club on Level #6.We hope to see you back, enjoying this beautiful space once again, sometime soon. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Luke

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely stay
Menginap 2 malam pada Jan 2024
Respons daripada Zac Graham pada 1 Apr 2024
Good Afternoon Luke,Thank you very much for your fantastic review! We are so glad that you enjoyed a lovely stay with us, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Cameron

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great place to stay
Menginap 3 malam pada Mac 2024
Respons daripada Zac Graham pada 1 Apr 2024
Good Morning Cameron,Thank you so much for your great review of your recent stay with us! We are so glad that you enjoyed, and hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Aimee, West End

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Faultless, everything is considered from the chocolate and water bottles on arrival to the automatic sensors in the room. Will definitely be back.
Menginap 1 malam pada Mac 2024
Respons daripada Zac Graham pada 1 Apr 2024
Good Morning Aimee,Thank you very much for your amazing review! We are so glad that you enjoyed your recent stay with us, and appreciated the little touches including the chocolates on arrival, and the automatic sensors in our hotel rooms.We can't wait to welcome you back for another seamless stay in the future. Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Remi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
全てのサービスが最高でした! また泊まりたいです!
Menginap 4 malam pada Mac 2024
Respons daripada Hannah Kennish pada 28 Mac 2024
Dear Remi,Thank you for sharing your feedback.We're thrilled to hear that you had a fantastic experience with us and that you found all of our services to be excellent. It would be our pleasure to welcome you back for another stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

8/10 Baik

Helmut

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The only thing I felt was missing was a Chair in the room. Otherwise we had an enjoyable stay
Menginap 3 malam pada Mac 2024
Respons daripada Hannah Kennish pada 28 Mac 2024
Dear Helmut,Thank you for taking the time to leave a review.We're delighted to hear that you had an enjoyable stay with us. Your feedback regarding the chair in the room is noted, and we'll certainly consider it as we continue to enhance our guests' experience.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

8/10 Baik

Sally

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
The hotel is 5 star but the breakfast is cafeteria style, which is fine but it’s doesn’t match the 5 star hotel. The Uber drivers struggle to find the hotel due to the construction.
Menginap 3 malam pada Mac 2024
Respons daripada Hannah Kennish pada 28 Mac 2024
Dear Sally,Thank you for sharing your feedback.We're glad to hear that you found our hotel to be up to a 5-star standard. Regarding your observations about breakfast style and accessibility, we appreciate your insights. We also offer an elevated dining experience in our Executive Lounge at an additional cost, which provides a more refined setting for guests seeking a premium breakfast option.We hope to have the chance to welcome you back for another pleasant stay soon.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

4/10 Lemah

Sean

Mengembara bersama keluarga
Sukakan: Kebersihan
Found the whole experience very impersonal, no extras in the room, robe, mini bar, shame as just stayed in hotel indigo in Sydney and they had all the personal touches
Menginap 2 malam pada Mac 2024
Respons daripada Hannah Kennish pada 28 Mac 2024
Dear Sean,Thank you for sharing your experience with us.We've noted your feedback regarding the amenities in your room. We'll take this into consideration as we continue to improve our services.If you have any further comments or if there's anything specific you'd like to discuss, please don't hesitate to contact us directly.We appreciate your input and hope to have the chance to welcome you back for a more enjoyable stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Cemerlang

Michelle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Hannah Kennish pada 28 Mac 2024
Dear Michelle,Thank you for sharing your feedback with us.We're thrilled to hear that you had a wonderful experience during your stay at Dorsett Gold Coast. Your satisfaction is our priority, and we're delighted that we were able to meet your expectations.We look forward to welcoming you back for another excellent stay in the future.Best regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Cemerlang

Boon Wei

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Plenty of dining options around the hotel. Easy access to the beach and Pacific Fair. Staff were helpful and the hotel facilities is pretty new which add to the enjoyment of the trip. The pool layout, direction is top notch. We spend plenty of time in the pool.
Menginap 2 malam pada Mac 2024
Respons daripada Zac Graham pada 22 Mac 2024
Good Morning Boon Wei,Thank you so much for your amazing review of your recent stay with us here at the Dorsett Gold Coast! We are so glad that you enjoyed your stay with us, and that there were so many aspects that were highlights for you. You are absolutely right, our Isoletto Pool Club is definitely top notch!We look forward to welcoming you back in the future, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We always love our stays at the Dorsett, lovely Hotel and so close to a lot of restaurants and clubs.
Menginap 1 malam pada Mac 2024
Respons daripada Zac Graham pada 15 Mac 2024
Good Afternoon Lisa,Thank you so much for your amazing 5/5 review! We are so glad that you enjoyed your stay with us, and that you enjoy our convenient location on Broadbeach Island - so close to everything!We hope to see you back again soon.Warmest Regards,Zac and the Dorsett Gold Coast Team

6/10 Boleh diterima

Jake

Sukakan: Kebersihan, kakitangan & perkhidmatan
Pay extras. Stay at star.
Menginap 1 malam pada Mac 2024
Respons daripada Zac Graham pada 13 Mac 2024
Good Morning Jake,Thank you for your review. We do regret that you did not overly enjoy your stay with us, and do hope that we will have an opportunity to welcome you back in the future so that we may deliver on an elevated experience next time.Warmest Regards,Zac and the Dorsett Gold Coast

10/10 Cemerlang

Stuart, MacKay Harbor

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
lovely position close to everything
Menginap 3 malam pada Mac 2024
Respons daripada Zac Graham pada 13 Mac 2024
Good Morning Stuart,Thank you very much for your perfect 5/5 review! We are so thankful for you sharing your experience, and loved that you enjoyed our super convenient location on Broadbeach Island.We do sincerely hope that we can welcome you back in the near future, but until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Charmaine, Baulkham Hills

Menginap 1 malam pada Feb 2024
Respons daripada Hannah pada 28 Mac 2024
Dear Charmaine,Thank you for your wonderful feedback.We're delighted to hear that you had a great experience during your recent stay with us. Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations.If you have any further comments or need assistance in the future, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Warm regards,Hannah KennishOperations ManagerDorsett Gold Coast

10/10 Cemerlang

Anto

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I LOVED EVERYTHING, it’s perfect Definitely coming back again!!!!
Menginap 2 malam pada Feb 2024
Respons daripada Zac Graham pada 29 Feb 2024
Good Afternoon Anto,Thank you so much for your perfect 5/5 review! We are so glad that you loved everything, and we cannot wait to welcome you back for many more future stays.Until then, stay vibrant!Warmest Regards,Zac and the Dorsett Gold Coast Team

10/10 Cemerlang

Craig

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing place to stay, will return again Only negative was lifts not working properly on day of check out, waited 15 mins for lift down from 10th floor
Menginap 1 malam pada Feb 2024
Respons daripada Zac Graham pada 29 Feb 2024
Good Afternoon Craig,Thank you so much for your perfect 10/10 review, even when we were experience lift difficulties. Your patience and understanding is so appreciated. We look forward to welcoming you back to the Dorsett Gold Coast for many more amazing experiences in the future.Until then, please stay safe and take care!Warmest Regards,Zac and the Dorsett Gold Coast Team