Hotel Keluarga di Gerena

"Great location, good service and great facilities! "

"From the point of check end, the whole experience is super bad. Unfriendly front office team and to the room experience with the electricity cutting off automatically unless there is a movement in the room every few minutes. Calls after calls to Front Deck, issue is not even resolved. Corridor on the floor towards room from lift landing are very dark, as the auto sensor lights does not light up until after more than 30 seconds. The worst hotel I had ever stayed in! "