Cari Vila di Gatlinburg

"Great stay!"

"Clean room. Staff was friendly and welcoming. Parking was a breeze - which says something in over- crowded Gatlinburg. I loved that this hotel is slightly off the hectic center of Gatlinburg and had a friendly, woodsy feel. "

"We had a great experience staying here. The staff is very friendly & was there to help with anything we needed. We will be staying with them again!"

"Good location and nice breakfast. But we had a major issue with the fireplace. When we checked in, it didn’t work. They said it was repaired the next day, but when we walked towards the room, we could smell gas from outside. They told us it was just a back build up that needed to dissipate, and we left our door open for an hour till it mostly went away. The fireplace was working that evening, but we turned it off at night and woke up around 2 AM to an overwhelming gas smell again. My husband was...

"The only reason I gave communication a 4 star is because we had a tiny bit of trouble getting ahold of someone when our code didn’t work to enter their property. Once we got ahold of them, the maintenance man arrived very quickly and got the problem resolved. He even went above and beyond by helping to get the plug in solution resolved so we could watch the UFC fights on our fire stick. We were in town for a soccer tournament that was being held at the Rocky Top Sporting Complex and so this...

"Super clean hotel and friendly staff. Had an electrical problem in our room and the staff and maintenance were very quick to get us moved to a new room. 10/10 recommend!"

"We love everything about this place. Great breakfast and location. Staff is wonderful. Room above us was full of kids. Was very noisy. Staff took care of the issue right away. Would stay here again. "

"The property is surrounded by others recently modernized and stands out as a bit dated. The staff were friendly and efficient. My room seemed one of the ones not recently updated. Still it was clean, comfortable and quiet to a degree that was impressive. I would say that it is overall homey and comfortable, as if your relative was expecting you and had cleaned it meticulously before you got there. My eye might be drawn to one of the more modern properties, but I doubt they would be more...