Civil Defence Heritage Gallery

A wannabe 5-star hotel. I booked this hotel as a number of events were held at the Singapore Cricket Club, which was a short walk from the hotel. The hotel is well maintained, in a good position - across from Funan Centre with its beautiful restaurants and modern food courts. My check in reception is at level 3, right next to the breakfast room. It is a high traffic area during the morning rush. While the breakfast offering is adequate, it was not a 5-star breakfast offering. No egg station. Only pre-fried eggs. The breakfast room was more a canteen. No ambience for guests to have a relaxing linger longer breakfast for that second cup of coffee. And the hotel lobby at level 1 was too small to handle groups of departing guests. They mingled next to the door while waiting for their rides. I had to push my way through the crowd just to get out of the hotel in the morning. Would be good if the concierge can usher them to the other end of the area to ensure access to the doorway is not blocked. On a positive note, the hotel is located towards the end of Colman Street and a short 8 minutes' walk to the lively Clarke Quay prescient. And its only 5 minutes' walk to City Hall MRT station.

What an amazing stay at Pan Pacific. Staff were absolutely fantastic, very friendly. The staff at the club lounge go above and beyond to make you feel looked after and and always with a smile and a chat. It truly is a holiday to remember, and we will most definitely be back. Can't recommend this hotel highly enough, and the staff absolutely make this a 5* experience