Depan hartanah
Semak ketersediaan

Ulasan tentang Grant Hills Motel

2 out of 5
Grant Hills Motel
9372 U.S. 20 West, Galena, IL

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 488 daripada 844 ulasan" "
Penilaian 8 - Baik. 268 daripada 844 ulasan" "
Penilaian 6 - Boleh diterima. 60 daripada 844 ulasan" "
Penilaian 4 - Lemah. 22 daripada 844 ulasan" "
Penilaian 2 - Teruk. 6 daripada 844 ulasan" "

9.2/10

Kebersihan

9.4/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Bob

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great view, cute puppies
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Yanett

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Easy to find. Clean. Front desk was great!
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Kristin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Wonderful staff!
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Holly

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Old motel, well maintained, with helpful innkeeper. Good value for tourist town.
Menginap 1 malam pada Mei 2024

8/10 Baik

D.

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Thanks for a nice stay. I appreciate the cleanliness of the room, and pleasant staff. There was only one small thing that I forgot to mention before I left that the sink in the bathroom needed to have the drain fixed. Minor problem. I will be back!
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

marsha, Monona

Mengembara bersama kumpulan
Wonderful people; quiet sleep; problem getting hot water
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Kenya

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very friendly customer service I will be back next year
Menginap 2 malam pada Apr 2024
Respons daripada Sheri/Property Manager pada 28 Apr 2024
Thank you so much for your feedback. I am happy you have made some memories with us. I am looking forward to having you as our guest in the near future.

10/10 Cemerlang

Karen

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
They have a fire pit, laundry room and kitchen that guests can use. There is a beautiful in ground pool.
Menginap 2 malam pada Apr 2024
Respons daripada Sheri/Property Manager pada 28 Apr 2024
Thank you for your feedback. I am looking forward to having you as our guest again in the near future

10/10 Cemerlang

Scott

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We have stayed at the Grant Hill Motel many times before, and we were happy to see the upgrades they had made.
Menginap 1 malam pada Apr 2024
Respons daripada Sheri/Property Manager pada 22 Apr 2024
Thank you for your feedback. We still have more rooms to work on, we will continue with the upgrade's. Thank you for noticing. I look forward to having you back as our guest in the near future.

10/10 Cemerlang

Kenneth

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Sheri/Property Manager pada 22 Apr 2024
Thank you for your feedback

8/10 Baik

Julie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Can't say enough about how friendly and helpful Sherry at from desk was. She was very attentive to our needs. Room was nice and clean.
Menginap 1 malam pada Apr 2024
Respons daripada Sheri/Property Manager pada 17 Apr 2024
Julie, thank you for your kind words and your feedback. I'm happy you made positive memories here in Galena. I really look forward to having you back as our guest again in the near future.

10/10 Cemerlang

Martha Garza

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Omg very clean.. we rested very well.. I had just had a procedure and the beds were comfortable and ambiance was peaceful.. the property is exceptionally clean… I would definitely recommend your stay here . Galena is a few minutes away..
Menginap 2 malam pada Apr 2024
Respons daripada Sheri/Property Manager pada 5 Apr 2024
Martha, thank you so much for the feedback. I am truly happy that you had a memorable stay with us, considering that you had a procedure and I hope all went well with that. I look forward to having you and your Sister as our guest again in the near future.

8/10 Baik

Debra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada Sheri/Property Manager pada 5 Apr 2024
Thank you for your feedback. Looking forward to having you again as our guest.

8/10 Baik

Becky

Very friendly,clean and quiet. Would go back again!
Menginap 1 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 27 Feb 2024
Thank you for your feedback, I truly appreciate it. I look forward to having you back as our guest in the future.

8/10 Baik

Todd

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 26 Feb 2024
Thank you for your feedback. Look forward to having you as our guest again in the near future

10/10 Cemerlang

Annie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great nest for discovering Galena.
I loved my quick trip to Galena. This motel is situated 2 min drive from everything. Absolutely gorgeous landscapes. The motel staff were friendly and helpful. Everything was sparkling clean. Very dog friendly.
Menginap 1 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 25 Feb 2024
Thank you Annie, for your feedback I truly appreciate it. We look forward to having you make more memories with us.

10/10 Cemerlang

Lori

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This is a very nice motel. The room was clean and well appointed with a microwave and mini fridge. It is very convenient to Galena. Staff was cordial and accommodating.
Menginap 5 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 25 Feb 2024
Thank you Lori, for your feedback. I truly appreciate it. We look forward to having you as our guest again in the future.

10/10 Cemerlang

Tracey

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Old but very clean. If you have to park out back it is very dark and not well lit.
Menginap 1 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 19 Feb 2024
Thank you for your feedback. We do have rope lighting that should have lit up the walkway, I apologize if it was not working. Glad you enjoyed your stay

10/10 Cemerlang

Lisa

Sukakan: Kakitangan & perkhidmatan
Great location
Menginap 1 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 19 Feb 2024
Thank you so much for your feedback. I'm glad you enjoyed your stay.

10/10 Cemerlang

malgorvata

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel is not fancy, modern object but it has good location, nice office staff, is clean and price is very reasonable
Menginap 1 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 25 Feb 2024
Thank you for your feedback! We look forward to having you as our guest in the near future

8/10 Baik

Ricky

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Weekend getaway
It was a nice long weekend getaway. It's an older property, but it was clean, conveniently located and comfortable. I would stay again
Menginap 2 malam pada Feb 2024
Respons daripada Sheri/Property Manager pada 19 Feb 2024
Thank you Ricky for your feedback. I truly appreciate it. Looking forward to having you as our guest again.

10/10 Cemerlang

Timothy

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to town and other attractions, owner was very accommodating and friendly, but of course you're not gonna get a crazy suite for the price point, but my room had clean furniture, little to no dust, a hot shower, and a nice air conditioning unit.. Can't beat it, thank you!
Menginap 2 malam pada Jan 2024
Respons daripada Sheri/Property Manager pada 19 Jan 2024
Thank you for your feedback, we truly appreciate it. I look forward to you staying with us again.

2/10 Teruk

Amber

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Dis 2023
Respons daripada Sheri/Property Manager pada 19 Jan 2024
Sorry you was not happy with your stay. Perhaps fill me in on the issues. I am always willing to make your stay better, I just need to know more info.

8/10 Baik

Elizabeth

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This was our first time staying at Grant Hills and it was very pleasant. The owner was very friendly and helpful when we checked in. The motel is older but very well kept and comfortable. The room was very clean, the beds were comfortable, it had a microwave and refrigerator and it was nicely decorated. It met all our needs and we will definitely come back the next time we’re in Galena.
Menginap 2 malam pada Dis 2023
Respons daripada Sheri/Manager pada 11 Dis 2023
Elizabeth - Thank you for your feedback, it truly is appreciated. I will be looking forward to having you as our guest in the near future. I am happy you enjoyed your stay.

10/10 Cemerlang

JAMES

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Unbelievably Helpful!
Sheri was fabulous and sooo accommodating. We called about a late check in and she went out of her way to take care of us!
Menginap 1 malam pada Dis 2023
Respons daripada Sheri/Property Manager pada 19 Jan 2024
Thank you James for the feedback, I truly appreciate it. I really look forward to having you stay with us again.

4/10 Lemah

Ralph

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023
Respons daripada Sheri/Manager pada 11 Dis 2023
Thank you for your feedback, sorry our stay was not as you expected. I sent you a private message, hoping for the input from you as to what you feel needs to be improved.

10/10 Cemerlang

Michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Truly a home away from home
I have stayed here too many times to count for the last few years, and it stands alone for value, confort, convenience, and conviviality.
Menginap 5 malam pada Nov 2023
Respons daripada Sheri/Property Manager pada 19 Jan 2024
Thank you Michael I truly appreciate your feedback. We always look forward to having you and your furbaby stay here with us. I love that you are making memories here.

10/10 Cemerlang

Craig, New Lenox

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good stay at a good price.
Menginap 3 malam pada Nov 2023
Respons daripada Sheri/Property Manager pada 19 Jan 2024
Thank you for your feedback, I truly appreciate it. Look forward to having you as our guest again

10/10 Cemerlang

Mike

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very convenient
Menginap 3 malam pada Nov 2023
Respons daripada Sheri/Manager pada 9 Dis 2023
Thank you for your feedback, we truly appreciate it.

10/10 Cemerlang

Helen

Menginap 2 malam pada Nov 2023
Respons daripada Sheri/Property Manager pada 19 Jan 2024
Thank you for your feedback!

6/10 Boleh diterima

D JAY

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 17 Nov 2023
Thank you for your feedback!

10/10 Cemerlang

Barbara

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We’ll maintained, good value
Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 17 Nov 2023
Thank you for your feedback!! We look forward to having you as our guest again in the near future.

10/10 Cemerlang

Mary

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 17 Nov 2023
Thank you for your feedback! we look forward to having you as our guest again in the future. :)

10/10 Cemerlang

Pam

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean and safe
Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 6 Nov 2023
Thank you for your feedback. Looking forward to having you as our guest again.

4/10 Lemah

CYNTHIA

Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 9 Dis 2023
Thank you for your feedback, we truly appreciate it!

8/10 Baik

Deborah

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nothing fancy- but adequate!
This motel may not have all the amenities of a bigger hotel but it was very clean, staff was quite friendly, and I felt safe there staying alone. The beds were listed as queens but I'm pretty sure they were full size. There was a microwave and mini refrig in the room. It would have been nice to have a coffee pot, but coffee was offered at the front desk. I noticed picnic tables and firepit out back, but it was Nov. There also is a nice looking outdoor pool, but again, it was Nov during my stay. if you want to save money and just have a clean room and bed...this is your place.
Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 6 Nov 2023
Thank you for your feedback. You will definitely have to come back in the summertime and enjoy our heated outdoor pool :). We had a busy weekend this weekend full Motel and the fire pit definitely had been used the whole weekend :).

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Typical motel
Cute office area. Friendly staff- Room typical for a motel. Got a room with 2 beds, But 2 different mattresses-both extremely uncomfortable. Old- sunk to middle. Pillows flat. Clean bathroom. Great location.
Menginap 1 malam pada Nov 2023
Respons daripada Sheri/Manager pada 6 Nov 2023
Thank you for your feedback. Sorry about the beds wish I knew which room as I do not sleep in any of the rooms so the only way I know if the mattress needs to be replaced is if someone will let me know.

8/10 Baik

Kirsti

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Okt 2023
Respons daripada Sheri/Manager pada 6 Nov 2023
Thank you for your feedback!

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Grant Hills Motel, very affordable and friendly!
We had the Queen Room. Everything was very clean and bed was comfy. Checking in was fast and easy. Hotel owner was very friendly. No breakfast, which is totally fine, but she does coffee and hot water for tea every morning. We were in town for a wedding and it was a great priced place to stay very close to the resort and downtown Galena. Def would stay here again!
Menginap 1 malam pada Okt 2023
Respons daripada Sheri/Manager pada 6 Nov 2023
Thank you for your feedback. I love it knowing that memories were made here. I look forward to having you as our guest again..

8/10 Baik

Patrick

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean room. Great service. Bed was a bit soft & worn—could use an upgrade.
Menginap 3 malam pada Okt 2023
Respons daripada Sheri/Manager pada 27 Okt 2023
Thank you for your feedback. We are a work in progress and appreciate your input. That room is on the list for bed upgrade.

10/10 Cemerlang

Jennifer

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, welcoming, has a firepit out back with free firewood that was great! Beautiful and well kept grounds. Now, just know you arent staying at a “Hilton”. Its a “vintage” motel, so keep that it mind!
Menginap 2 malam pada Okt 2023
Respons daripada Sheri/Manager pada 16 Okt 2023
Thank you for your feedback, I truly appreciate it. You described the Motel perfectly. We look forward to having you back to make more memories.

10/10 Cemerlang

Irmgard

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023
Respons daripada Sheri/Manager pada 16 Okt 2023
Thank you for your feedback! truly appreciate it.

10/10 Cemerlang

Deanna

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is such a cute place. They have done a great job at updating the rooms. We are glad wee booked this place. Very friendly staff. And pet friendly!!
Menginap 1 malam pada Okt 2023
Respons daripada Sheri/Manager pada 27 Okt 2023
Thank you for your feedback. Looking forward to having you as our guest again in the future. Home away from home is what we strive for.

6/10 Boleh diterima

Joel

Mengembara bersama keluarga
Sukakan: Kemudahan
Service was great
Menginap 1 malam pada Okt 2023
Respons daripada Sheri/Manager pada 16 Okt 2023
Thank you for your feedback! truly appreciate it.

10/10 Cemerlang

Gleyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2023
Respons daripada Sheri/Manager pada 6 Okt 2023
Thank you Gleyn for your feedback. We truly appreciate it.

10/10 Cemerlang

Sophie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Sep 2023
Respons daripada Sheri/Manager pada 6 Okt 2023
Thank you Sophie I appreciate your feedback

10/10 Cemerlang

Barb

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023
Respons daripada Sheri/Manager pada 6 Okt 2023
Thank you for your feedback. We truly appreciate it.

4/10 Lemah

Diana

Mengembara bersama kumpulan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Room unsafe without a working deadbolt lock, not just a chain. Shower was ultra slick with no grab bars or sufficient number and placement of non-slip tub stickers to prevent falls. Parking for our room on the back side was ridiculous (not enough spaces). Very clean rooms, though.
Menginap 3 malam pada Sep 2023
Respons daripada Sheri/Manager pada 6 Okt 2023
Thank you for your feedback. Deadbolt was fixed. Shower does have the non-slip stickers as you call it. We have certain rooms that have the grab bar usually it is requested. We have 33 rooms here and all of our rooms are usually booked so parking can be a bit of a hassle but it is do able. We do have very clean rooms our Motel has been here since 1955, we work very hard to please our guest.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good place to stay reasonable no frills motel.
Menginap 1 malam pada Sep 2023
Respons daripada Sheri/Manager pada 24 Sep 2023
Hi - Thank you for your feedback. I am truly happy that you made happy memories with us.

10/10 Cemerlang

Les

Menginap 1 malam pada Sep 2023
Respons daripada Sheri/Manager pada 16 Okt 2023
Thank you for your feedback! truly appreciate it.