Hotel Mesra Alam di Fuerteventura

"This hotel was very large, with lots of steps to get anywhere. Only one pool was heated, the smaller pool, and the beds around that pool filled quickly. The food for British visitors was limited and the one shop was not permitted to sell drinks. We were able to purchase water from reception, but other than the bars, there is nothing else local. We got taxi’s too and from jandia centre several times. The hotel staff were really pleasant and accommodating. I found the room cold at night and they...

"Secrets Lanzarote is a lovely hotel, very clean, quiet and comfortable. Plenty of sun beds and places to sit in the sun. Lovely food - even the buffet option. Drinks are 10/10 even the alcohol free ones. Evening entertainment is very good. Coffee shop is wonderful with many options. Italian and the grill are our favourite a la carte options. Staff are all friendly in the restaurants and around the hotel. Isabel at the Italian was very friendly and remembered us as returning customers. My...

"Wonderful hotel. Spotless with staff cleaning up all the time. Breakfast amazing and drinks reasonable priced for a 5 star hotel. Highly recommend "

"Not our best holiday by far, can’t put my finger on it But everyone & everything was hard work, felt constantly you were doing something wrong.. The bookings all had to be done on app, for breakfast / lunch / dinner had to be placed night before & if you want to change it omg, it was like I asked them to redecorate!!! You were left standing waiting for table for at least ten minutes , when the place was half empty..( I know they were under staffed ) but I have cancer & a walking stick , which...

"Yes"

"Schönes, sauberes Zimmer. Das Essen ist jedoch sehr verbesserungsbedürftig, sowohl die Auswahl als auch die Qualität. Das Personal im Restaurant sollte aufmerksamer sein. Das Geschirr war oft nicht ausreichend gereinigt. Tische waren länger nicht eingedeckt obwohl die Gäste warteten. Bei der 2.Eindeckung am Abend gab es zB keine Stoffservietten mehr. Einmal habe ich beobachtet, dass unbenutztes Besteck für die nächsten Gäste wieder verwendet wurde."

"Nicht empfehlenswert "

"We stayed for 4 days and generally enjoyed it. The location is great, easy to get to and travel from, and the staff are very responsive. There’s a lot to do activities-wise during the day, but all activities finish about 1am latest, although that may change in summer. The food was fine- not incredible but more than fine for just four days, there was enough variety. Overall, a very enjoyable experience "