32-inch flat-screen TV with satellite channels, TV

Reviews of Arena Suite Hotel

4 out of 5
Arena Suite Hotel
El moro, 2, Corralejo, La Oliva

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 124 reviews" "
Rating 8 - Good. 51 out of 124 reviews" "
Rating 6 - Okay. 20 out of 124 reviews" "
Rating 4 - Poor. 2 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Dean

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Good location and clean
Stayed 5 nights in May 2024
Response from Arena Suite Hotel on 10 May 2024
Dear Dean, Thank you for your feedback! We're delighted to hear that you found our location convenient and that you were pleased with the cleanliness of our property. Providing a comfortable and clean environment for our guests is a top priority for us.Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers excellent value for money with lots of choices for breakfast, lunch & dinner. It’s a good walk to the nearest sandy beach & into town however it’s easy & cheap to jump in a taxi.
Stayed 4 nights in May 2024
Response from Arena Suite Hotel on 7 May 2024
Dear Carolyn,Thank you for sharing your experience with us. Were happy to hear that you enjoyed your stay, location and services. We hope to see you soon again!

6/10 Okay

Egle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Arena Suite Hotel on 6 May 2024
Dear Egle, Thank you so much for rating your experiencie with us!It would a pleasure for us to welcome to again at the Arena Suite****Best regards

10/10 Excellent

Joshua

Stayed 5 nights in Feb 2024
Response from Dirección Arena Suite on 27 Feb 2024
Dear Joshua,Thank you so much for your review, were glad that you have enjoyed your vacaction here with us.It will be a pleasure for us to welcome you again at the Arena Suite****Kind regards

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hotel clean and friendly
Stayed 22 nights in Jan 2024
Response from Dirección Arena Suite on 7 Feb 2024
Dear Graham,Thank you very much for taking the time to give us this rating.We look forward to seeing you again.Yours sincerely.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Dirección Arena Suite on 7 Feb 2024
Dear Patrick,Thank you very much for taking the time to give us this rating.We look forward to seeing you again.Yours sincerely.

8/10 Good

Tanya

Stayed 5 nights in Jan 2024
Response from Dirección Arena Suite on 7 Feb 2024
Dear Tanya,Thank you very much for taking the time to give us this rating.We look forward to seeing you again.Yours sincerely.

10/10 Excellent

Martin

Stayed 2 nights in Jan 2024
Response from Dirección Arena Suite on 7 Feb 2024
Dear Martin,Thank you very much for taking the time to give us this rating.We look forward to seeing you again.Yours sincerely.

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful complex, small enough to make good relationships with other travellers, but the staff really make it! Special mentions to Rems who single handedly gave relaxed fun opportunities through the week to interact with others at the hotel creating a mini ‘family’ - and to Claudio whose x.
Stayed 4 nights in Dec 2023
Response from Arena Team on 30 Jan 2024
Dear Jonathan, Thank you so much for your kind words about our satff and facilities. It will be a pleasure for us to welcome you again at the Arena Suite****Kind regards

8/10 Good

john

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was very welcoming and the facilities is good this is are second time in this hotel. And definitely go back.
Stayed 7 nights in Nov 2023
Response from Arena Team on 30 Jan 2024
Dear John, Thank you so much for your kind words about our staff and facilities. It will be a pleasure for us to welcome you again at the Arena Suite****. Best regards

8/10 Good

Enrique

Stayed 4 nights in Sep 2023
Response from Dirección Arena Suite on 18 Sept 2023
Gracias por tomarse el tiempo para compartir sus comentarios con nosotros! Nos complace saber que encontró las instalaciones del baño de su agrado y que disfrutó de nuestro restaurante durante su estadía.Es fantástico recibir un 8 sobre 10 y apreciamos su reseña positiva. Si hay algo específico que cree que podemos mejorar para que su próxima estadía sea aún mejor, no dude en hacérnoslo saber. Esperamos darle la bienvenida nuevamente para unas buenas vacaciones en el futuro.Un cordial saludo!

6/10 Okay

tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
We were greeted by a very friendly gentleman on reception, who was knowledgeable and answered all our questions. We booked this hotel for one night only as we decided to stay an extra night. Our room was spacious and clean.
Stayed 1 night in Mar 2023
Response from Hotel Manager on 27 Mar 2023
Dear Tara, thank you very much for your comment. It is a pleasure to know that you enjoyed your stay with us. Kind regards Daniel G.H.-Hotel Manager

8/10 Good

Donna

Stayed 2 nights in Mar 2023
Response from Hotel Manager on 27 Mar 2023
Dear Donna, thank you very much for your comment. It's always rewarding to know that our guests enjoy their stay with us. Kind regards Daniel G.H.-Hotel Manager

8/10 Good

Nina

Stayed 4 nights in Mar 2023
Response from Hotel Manager on 14 Mar 2023
Dear Nina,Thank you so much for your amazing rate.We hope to welcome you back soon,Regards

8/10 Good

Tove F.

Stayed 2 nights in Jan 2023
Response from Front Desk Arena Suite Hotel on 23 Jan 2023
Dear Tove F.,Thank you so much for your amazing rate.We hope to welcome you back soon,Regards

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent and the hotel is spotless. The rooms are big and as shown in the pictures. Every member of staff works extremely hard to make you have a great holiday
Response from Hotel Manager on 20 Dec 2022
Dear Sharon,We appreciate your evaluation and highlighting our staff's professionalism.We are glad to know that you enjoyed your stay with us and we hope to welcome you back!Kind regards Daniel G.H.-Hotel Manager

10/10 Excellent

Mustak

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and weather
Stayed 2 nights in Dec 2022
Response from Hotel Manager on 20 Dec 2022
Dear Mustak,thank you very much for such a good comment! We hope to welcome you back soon. Kind regards, Daniel G.H.-Hotel Manager

6/10 Okay

Jim

Disliked: Cleanliness
Good cheap hotel
Comfortable quiet room
Stayed 14 nights in Nov 2022
Response from Daniel G.H. - Hotel Manager on 5 Dec 2022
Dear Jim,Thank you for the good evaluation.We hope to welcome back again in the future.Warm Regards

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We loved our stay at the Arena Suites. The food was good the rooms were clean and had great showers with good sized balconies. All dtaff very very griendly and helpful we will return and recommend. Good value for money. The location might not suit everyone as a bit of a walk to the center but taxi back was only around 5 euros.
Stayed 3 nights in Nov 2022
Response from Hotel Manager on 21 Nov 2022
Dear Tony, thank you very much for such a positive comment about your stay with us. It is rewarding to know that you enjoyed your holidays. We hope to welcome you back soon. Kind regards Daniel G.H.-Hotel Manager

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Hotel Manager on 23 Jun 2022
Dear Deborah, thank you very much for your comment! It is a pleasure to know that you liked the hotel. We hope to welcome you back soon. Kind regards, Daniel G.H.-Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely for a budget stay
Was an amazing stay, very fun Vanessa on the bar was lovely and Reimz on the entertainment was absolutely brilliant. As a whole they were extremely accommodating and helped out so much if there was a problem. My only fault is theres soars food options for vegetarians but say that theres always a salad bar and grilled vegetables. Also met a lot of lovely couples out there, and a small walk to centre but do able and right next to the dunes and close to the beach.
Stayed 7 nights in Jun 2022
Response from Daniel G.H. - Hotel Manager on 21 Jun 2022
Dear Guest, Thank you for your very good rating and constructive feedback. We really appreciate you have enjoyed the quite location of the hotel very close to the city center and to the dunes, and our amazing staff. On the other hand, we are sorry that we have not lived up to your expectations in terms of vegetarian options. We will continue to strive and work hard to improve this service in order to suit all tastes. Kind regards, Daniel G.H.- Hotel Manager

10/10 Excellent

Lorna

Stayed 3 nights in Jun 2022
Response from Hotel Manager on 7 Jun 2022
Querida Lorna, Gracias por su comentario y por notar el cuidado y el esfuerzo que ponemos en asegurarnos de que nuestros huéspedes estén plenamente satisfechos. Un saludo de todo el personal de Arena Suite Saludos, Daniel G. H. - Director

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 7 nights in Apr 2022
Response from Daniel G.H. - Hotel Manager on 6 May 2022
Dear Steven, Thank you very much for sharing your valuable feedback! It's great to know you enjoyed your holidays at the Hotel Arena Suite. Looking forward to welcoming you soon again. Warm Regards,

8/10 Good

Philippe

Stayed 3 nights in Mar 2022
Response from Hotel Manager on 5 Apr 2022
Dear Philippe: Thank you for choosing Hotel Arena Suite for your vacation, and for taking the time to write your opinions. We are delighted that you enjoyed our renovated, spacious and comfortable rooms, as well as the modern and functional shower. The hotel is located between the Dunas de Corralejo Natural Park and the center of town. Thank you again for your review and we hope to see you again soon. greetings Daniel G. H. -Hotel Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a brilliant week. Lovely rooms. Food never disappointed and location was perfect.
Stayed 7 nights in Mar 2022
Response from Hotel Manager on 14 Mar 2022
Dear Maria, Thank you very much for your amazing review. We are charmed knowing that you have really enjoyed your stay with us mainly because of our freindly and kind staff who really works hard to please our guests. The food because of its quality and choice (with different theme dinners everyday: Indian, Arabic, Spanish, Italian, Mexican, Oriental and American BBQ) is also the other strong pillar of our services without forgetting the cleanliness. The location of the Hotel in a quiet area of the town but also on a reasonable walking distance to the town center, beaches or shops, bars and weekly market of the Commercial Center El Camapanario is one more extra much appreciated by our clientele. We are waiting for you on the future with our open arms and a wide smile. Daniel G.H.-Manager

10/10 Excellent

Paul

Stayed 7 nights in Mar 2022
Response from Hotel Manager on 14 Mar 2022
Dear Paul, Thank you very much for your amazing review. We are charmed knowing that you have really enjoyed your stay with us. We are waiting for you on the future with our open arms and a wide smile. Daniel G.H.-Manager Edit Remove

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy completo junto a las Dunas de Corralejo
El hotel tiene de todo y está situado junto al Parque Natural de las Dunas de Corralejo. El restaurante nos soprendió con las cenas temáticas, la habitación era muy espaciosa y además del restaurante y bares, el hottel cuenta con 2 piscinas -una de ellas climatizada-, amplio gimnasio, una gran variedad de programación de entretenimiento, etc.
Stayed 2 nights in Jan 2022
Response from Hotel Manager on 24 Jan 2022
Estimado Carlos, Estamos encantados con su sobresaliente puntuación y sus amables palabras. Le agradecemos que haya remarcado sobre todo nuestra oferta gastronómica así como a nuestro personal que consideramos que son 2 de los pilares básicos sobre los que se apoyan los altos estándares de satisfacción que logramos entre nuestros huéspedes. Muchas gracias y esperamos contar en el futuro con su presencia para próximas estancias a nuestra maravillosa Isla. Un fuerte abrazo departe de todo la plantilla de nuestro Hotel. Daniel G.H.-Director

6/10 Okay

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget destination, average quality
It is a nice resort, a bit on the older side but most of it has been nicely refurbished. Rooms were big, beds were comfortable, everything was clean. The staff was super nice and very professional. However, particularly when it comes to all-inclusive experiences, a very big part is played by food and animation. The last one was virtually absent, with some super short events only from 9:30 PM to 10:30 PM. And then the sore point: food and drinks. I won't go as far as saying that it was terrible, but it was mediocre at best. We ended up eating outside the hotel. Drinks were even worse, and not because of the bartenders, but because of the ingredients they had to use (cheap spirits, syroups instead of fresh ingredients, etc.). A big star goes to Carolina at the reception, she is a ROCKSTAR - definitely among the best ones I've ever interacted with. Great job!
Stayed 3 nights in Jan 2022
Response from Hotel Manager on 12 Jan 2022
Dear Alessio, Thank you for your outstanding rating and constructive feedback. We really appreciate you have enjoyed the location of the hotel (in a quiet area of the town of Corralejo), the cleanliness (vital issue in the current Covid period), our spacious and comfortable rooms (recently renovated) and above all the availability, friendliness and professionalism of our staff. On the other hand, we are sorry that we have not lived up to your expectations in terms of restaurant services and animation. We will continue to strive and work hard to improve this service in order to achieve your complete satisfaction in hypothetical stays with us in the future. Kind regards, Daniel G.H.-Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel with friendly staff
Hotel was very clean and the shower water pressure was powerful. Queen bed was 2 twin beds which seems to always be the case in Europe. Bed was very comfortable and had a great night sleep every night throughout our stay Staff were all excellent and attentive. Reception staff spoke perfect English and were very helpful with any queries we had and booking activities All inclusive food was hit and miss depending on the theme but everything was hot and fresh, and the breakfast was great everyday. Location is about 20 minute walk from the main high street
Stayed 6 nights in Dec 2021
Response from Hotel Manager on 22 Dec 2021
Dear Customer, We really appreciate your generous mark and your very kind words about our facilites and staff. We are very happy you have highlighted our lovely food, with a different theme night every evening. Also the recently renovated rooms because of being spacious and very comfortable are very helpful to increase your perception about a pleasant stay with us but the main role is played by our brilliant staff, always ready to please our guests and to make them feel as if you were at home. I will congratulate the reception staff to be helpful. We hope this great holidays experience will help you to come back with us for future stays on our beautiful Island. We are sending you from Fuerteventura a big and warm hug from all of the staff of our Hotel. Daniel G.H.-Manager

10/10 Excellent

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great value for money and always a good variety of food and drink!
Stayed 7 nights in Dec 2021
Response from Hotel Manager on 20 Dec 2021
Dear Ruth, We really appreciate your generous mark. We are very happy you have highlighted our lovely food, with a different theme night every evening. The main role is played by our brilliant staff, always ready to please our guests and to make them feel as if you were at home. We hope this great holidays experience will help you to come back with us for future stays on our beautiful Island. We are sending you from Fuerteventura a big and warm hug from all of the staff of our Hotel. Daniel G.H.-Manager

10/10 Excellent

Neil

Stayed 7 nights in Dec 2021
Response from Hotel Arena Suite. on 15 Dec 2021
Dear Neil, Thank you very much for your remarkable rating. We wish to continue trusting in the future for future stays in our wonderful island of Fuerteventura. Kind regards, Daniel G.H.-Manager

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little winter warmth in corralejo
Really nice hotel , some things not as advertised on arrival ie no iron in room and rooms not soundproofed which was a bit disappointing as was not having any rooms with baths other than a couple overlooking pool at €10a night extra. Aside from that the hotel was in a quiet area about a 20 min walk/ 10 min ebike ride from town , staff very friendly and helpful , everywhere very clean and covid safe , food was good and lots of choice for each meal. Definitely worth a stay and would return
Stayed 7 nights in Nov 2021
Response from Manager on 9 Dec 2021
Dear Sharon, Thank you very much for your time and for your review. We are glad to know that you have enjoyed your holidays and the meal. Also the cleanliness is very important for us on the nowadays Covid period and the friendly staff is the most well valued by our guests. We are sorry not to achieve the level of your expectations in relation with iron and the rooms. Kind regards, Daniel G.H.-Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facilities, spacious room and friendly staff who went above and beyond. Would def recommend
Stayed 6 nights in Nov 2021
Response from Manager on 4 Dec 2021
Dear Customer, Thank you very much for your remarkable score and for your comments about the the Hotel, the professionalism and kindness of our staff, the good maintenance of the facilities and the spaciousness and comfort of our rooms. Regards, Daniel G.H.-Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly clean hotel.
Small friendly clean hotel. Fantastic choice of food each night. Really clean throughout. Covid secure. Receptionists really friendly and helpful. Lovely walk into the town, will definitely return as a couple. Probably not much to do if we’d have come as a family though.
Stayed 5 nights in Nov 2021
Response from Manager on 3 Dec 2021
Dear Customer, Thank you very much for your time and for your review. We are glad to know that you have enjoyed our recently renovated rooms, so comfortable, spacious and well equipped. Also the cleanliness is very important for us on the nowadays Covid period and the friendly staff is the most well valued by our guests. . Kind regards, Daniel G.H.-Manager

10/10 Excellent

GRAEME

Stayed 7 nights in Nov 2021
Response from Back office Arena Suite on 12 Nov 2021
Muchas gracias por su comentario. Esperemos verle nuevamente. saludos cordiales

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Small hotel. Friendly staff very helpful ,food good and themed nights a welcome change from routine buffet. Stayed all inclusive and lunch food was excellent always different from evening meals. Good selection of drinks , air conditioning in room not brilliant but ok. Would stay again …. My only hesitation was distance from town a good 20 mins walk and 40 mins walk to beach or 5 euros in taxi. A really relaxing holiday good value for money.
Stayed 7 nights in Oct 2021
Response from Back office Arena Suite on 4 Nov 2021
Dear customer, thank you so much for your nice comment, we are so glad to see that you had a nice time at Arena Suite and we are looking forward to seeing you gaian. Best regards

10/10 Excellent

Ivanova

Stayed 6 nights in Sep 2021
Response from Back office Arena Suite on 27 Sept 2021
Dear Ivanova, We are charmed for your incredible score. Really, thank you very much. We hope when you come back to visit our beautiful Island that you repeat your stay with us. Be sure we will make you happy again. Best regards from Fuerteventura, Back office department.

10/10 Excellent

Heather

Stayed 7 nights in Jul 2021
Response from Hotel Arena Suite. on 19 Jul 2021
Gracias por su puntuación esto nos ayuda a seguir. Saludos.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020
Response from Arena Suite Front Desk on 12 Mar 2020
Many thanks for your positive feedback. Nice to know you had a good holidays. Kind regards from Arena Suite Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are roomy and clean. Food was excellent.
Stayed 7 nights in Feb 2020
Response from Hotel Arena Suite on 16 Feb 2020
Many thanks for your comments. We really appreciate your comments about room, cleaning service, food... Nice to see you had a good holidays. Kind regards from Arena Suite team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from Hotel Arena Suite on 29 Jan 2020
Gracias por su valoracion

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back from a week at this hotel and overall it was a very good break. When booking, we had looked for an an all inclusive hotel that was quiet, clean, no kids, and with good food - this place was spot on for those things. Whilst it is not entirely adults only, there is no kids club so its a good choice for couples looking for a quiet break. We liked: - The staff - they were all very friendly, helpful and hard working. - The food - there was a good variety of food and the quality was excellent. There was a different theme at dinner each night and always plenty to choose from. - The cleanliness- the whole complex is very clean and well maintained. - The pool area - there are plenty of sunbeds and umbrellas - The all-inclusive- it included a good selection of alcoholic and non-alcoholic drinks and the pool bar has ice-cream, pizza, toasted sandwiches and other snacks during the daytime. - The entertainment- there was something different on each night so there was good variety. We only went a few nights to the bar area but it has a good atmosphere. - The location - it takes about 20 minutes to walk to the town centre or the dunes beach. A small shopping centre and the town beaches are around 10 minutes away on foot. The only negative thing we found was that the beds were very firm, but this is typical in Spain. The staff were helpful and gave us extra blankets to put underneath the sheets to make it softer but we didn't sleep well due to this.
Stayed 7 nights in Jan 2020
Response from Hotel Arena Suite on 23 Jan 2020
Dear guest, Many thanks for have choosen Arena Suite for your holidays. Nice to see you enjoyed your stay. We really appreciate your comments about room, food, staff... We hope to see you again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the friendliness and warmth of the staff...they continually laugh and smile and put you in a good mood. The room was very spacious and better than expected. Location was a short six mins stroll the the beach. The road walk to the town centre was only fifteen mins but i would reccommend the beach walk. fantastic value for money.
Stayed 10 nights in Dec 2019
Response from Hotel Arena Suite on 13 Jan 2020
Many thanks for sharing your opinion. Nice to see you had a good holidays with us. We hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from Front Desk Arena Suite on 7 Jan 2020
Thank you very much for choosing us! We are glad that you enjoyed your stay. Looking forward to welcoming you soon once again. Kind Regards Arena Suite Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staff are all helpful quite location but still within walking distance of the town centre
Stayed 7 nights in Aug 2019
Response from Hotel Arena Suite on 10 Sept 2019
Dear guest, Many thanks for your comments and score. Nice to see you had a nice stay in general. Hope to see you again at Arena Suite

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena Suites.
Pleasant stay, food average, rooms clean, staff friendly, 2nd time, would go again.
Stayed 7 nights in Jun 2019
Response from Hotel Arena Suite on 1 Jul 2019
Many thanks for your comments and for sharing your experience at Arena Suite. We hope to see you again. Kind regards

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from Hotel Arena Suite on 26 Jun 2019
Thank you for your valuation. Kind regards,

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean and very big. Pictures don’t do it justice! Amazing place for amazing price. One thing I can fault though is one of the bar maids in the down stairs bar. She was rude and disrespectful. Don’t know her name but she has short hair which is blondish. She ruined our evening.
Stayed 7 nights in Jun 2019
Response from Hotel Arena Suite on 11 Jun 2019
Dear guest, Many thanks for your rate and for sharing your experience. It is nice to see you had a good stay at Arena Suite. On the other hand we apologize for the incident with the waitress as it is not our standard. We transmit your comment to our maitre. We hope to see you again at Arena Suite. Kind regards

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
The entire complex was clean and well kept but the beds were far too hard and the pillows were a disaster. We won't stay here if were back in Fuerteventura.
Stayed 3 nights in Mar 2019
Response from Hotel Arena Suite on 2 Apr 2019
Dear guest, Thank you for your feedback. We are sorry that we did not achive your expectations with bed and pillows. We would like to inform you that our mattresses will be changed 100 % during this month. Kind regards

6/10 Okay

Zi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was here for the 2nd time. The room was clean, renovated, nice furnished. But the food was very poor quality, kitchenware was dirty! So I had to use plastic glasses, which is not so good for environment. Also I asked for the silent room, but they provided me a room over the disco, so drunk people were loud till the midnight.
Stayed 5 nights in Mar 2019
Response from Hotel Arena Suite on 27 Mar 2019
Dear guest, First of all thank you for have choosen Arena Suite again for your holidays. We are sorry that on this time we did not achieve your expectations. We take into account all your comment to avoid that happen again. Sorry again and we hope to see you for 3rd time. Kind regards