Frenchtown Vacation Rentals

"Loved the stay at this hotel, rooms stayed clean, close to the airport 5mins , and close to the beach loved the view ."

"Staff was friendly and responsive. Our room was beautiful and well equipped and cleaned daily. The beach was lovely and the cove provided protection against the winds other beaches were facing. The waters were clear, and we saw a lot of sea life just outside our door with goggles! Parking was easy and close to our door."

"We had a terrible stay at the Westin on St. John. Unfortunately, this luxury hotel gave away our room even after I had called to confirm that we would be one day late due to airplane issues and we understood that we may have to pay for that night. When we arrived on St. John and went to the desk, we were told that we had been a no-show and they gave away our room. Luckily there was one studio left, but we had paid for a two bedroom. We never received the difference in the price of the room. On top of that there were erroneous holds placed on my credit card for very large amounts. The desk staff didn't know why those holds were being placed and could not tell me when they would be removed. By the end of our trip, I had several K worth of charges placed on my credit card. We checked in twice a day to ask about them and try to clear it up. The manager always seemed to be busy and did not respond to all of our calls. By the final day, we were able to talk to the manager, who still was unable to tell us why these charges were being placed on our account, but did write us a letter stating that we were not responsible for those charges. Unfortunately, that was my travel credit card and it caused issues for the rest of our trip because I had less to spend. We were given a small resort credit for the inconvenience. This was unacceptable but at that point we just needed to be done with them. Awful experience and they lost out on a potential client for time share. "

"It's ok. Convenient location, nice sized rooms. Be able to walk and climb many stairs to get to your room. Only 1 good option that is meh, staff is unresponsive, slow, and will just lie to make you go away and not deal with you on anything - even trivial things like getting a cab in the morning."

"Very clean resort with delicious food. Front desk was very rude upon checking in and out and the waiters at the pool area were beyond rude . The lady with short blonde hair ignored us on multiple occasions and the man with blonde hair kept talking about how horrible of a day it was . Their whole conversation was regarding how busy they were and didn’t ask us if we needed anything else. We ordered at the bar and had to get menus from the bar yet gratuity is automatically added. It is a beautiful and clean resort but the staff made the experience terrible. "

"Room is clean, close to airport for convenience. Alittle outdated but clean!"

"Nice place to stay. Clean. Close to airport. Great beach. My only negative was that I felt bad for the gentleman server in the morning. He had no help and did everything himself. The hotel needs more staff."

"Yes, it was a great experience in every way!"

"Amazing location. Owner/manager could not have been friendlier or more helpful."