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Franz Alpine Retreat

4.0 star property
Motel with free parking, near Glacier Hot Pools

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Photo gallery for Franz Alpine Retreat

View from room
Courtyard view
21-inch flat-screen TV with satellite channels, TV
1 bedroom, iron/ironing board, free WiFi, bed sheets
1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Unit, 1 Queen Bed, Accessible, Mountain View

Living area

Unit, 1 Queen Bed, Accessible, Mountain View

Highlights

Balcony or patio
Heating
Fridge
Flat-screen TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet 2 Bedrooms Disabled Access

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet 2 Bedrooms Disabled Access

Highlights

Balcony or patio
Heating
Kitchen
Fridge
Flat-screen TV
Portable fan
Separate bedroom
Hairdryer
  • 69 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Unit, 1 Queen bed

1 bedroom, iron/ironing board, free WiFi, bed sheets

Unit, 1 Queen bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Heating
Fridge
Flat-screen TV
Portable fan
Separate bedroom
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 2 Bedrooms

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Portable fan
  • 69 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Chalet, 2 Bedrooms, Courtyard Area

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Courtyard Area

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Fridge
Flat-screen TV
Portable fan
Separate bedroom
  • 69 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Private kitchen

Cottage, 1 Queen Bed, Kitchen, Courtyard Area

Highlights

Balcony or patio
Heating
Kitchen
Fridge
Flat-screen TV
Portable fan
Separate bedroom
Hairdryer
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalet, 1 Bedroom

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Fridge
Flat-screen TV
Portable fan
Separate bedroom
  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for 2 Bedroom Cottage

Living room

2 Bedroom Cottage

Highlights

Balcony or patio
Separate dining area
Heating
Kitchen
Fridge
Flat-screen TV
Portable fan
Separate bedroom
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Chalet, 2 Bedrooms, Garden View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Chalet, 2 Bedrooms, Garden View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Heating
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Portable fan
  • 69 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
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About the area

Map
2 Donovan Drive, Sh 6, Franz Josef Glacier, 7886

What's nearby

  • Westcoast Wildlife Centre - 4 min drive - 4.8 km
  • Glacier Hot Pools - 4 min drive - 4.8 km
  • Waiho Hot Tubs - 4 min drive - 4.8 km
  • Our Lady of the Alps - 5 min drive - 5.1 km
  • St James Anglican Church - 5 min drive - 5.5 km

Getting around

  • Hokitika (HKK) - 112 min drive

Restaurants

  • ‪Snakebite - ‬4 min drive
  • ‪Monsoon Restaurant at Rainforest - ‬4 min drive
  • ‪Full of Beans - ‬4 min drive
  • ‪The Landing Restaurant & Bar - Franz Josef - ‬4 min drive
  • ‪Alice May - ‬4 min drive

About this property

Franz Alpine Retreat

Upscale motel near Westcoast Wildlife Centre
Located close to Glacier Hot Pools, Franz Alpine Retreat provides a terrace and a garden. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Continental breakfast (surcharge), a front desk safe and tour/ticket information
  • Helicopter/aeroplane tours and laundry services
Room features
All guestrooms at Franz Alpine Retreat include comforts such as free WiFi and room service.
Other conveniences in all rooms include:
  • Heating and portable fans
  • Hydromassage showers, free toiletries and hairdryers
  • 21-inch flat-screen TVs with satellite channels
  • Balconies or patios, fridges and microwaves

Languages

Chinese (Mandarin), English

Similar properties

1 bedroom, free WiFi, bed sheets

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  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
9.0 out of 10, Wonderful, 83 reviews
The price is RM170
RM196 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service
  • Toaster

More

  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2.5 per cent for credit card payments
The front desk is open daily from 9:00 AM - 7:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 45.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 50 per day
  • Breakage deposit: NZD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately NZD 15 for adults and from NZD 15 for children
  • Rollaway bed fee: NZD 45.0 per night
  • Credit card charges are subject to a surcharge of 2.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Franz Alpine Retreat Cabin
Franz Alpine Retreat Cabin Franz Josef Glacier
Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin Franz Josef Glacier
Jag Escape Franz Alpine Retreat Cabin
Jag Escape Franz Alpine Retreat Franz Josef Glacier
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Motel
Jag Escape Franz Alpine Retreat
Franz Alpine Retreat Franz Josef Glacier
Franz Alpine Retreat Motel Franz Josef Glacier

Frequently asked questions

Is Franz Alpine Retreat pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Franz Alpine Retreat?

Self-parking is free at this property.

What time is check-in at Franz Alpine Retreat?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Franz Alpine Retreat?

Checkout is at 10 AM.

Where is Franz Alpine Retreat located?

Situated in the mountains, this motel is 2.9 mi (4.7 km) from Westcoast Wildlife Centre and 3 mi (4.8 km) from Glacier Hot Pools. Sentinel Rock and Alex Knob are also within 6 mi (10 km).

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Franz Alpine Retreat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 252 out of 468 reviews
Rating 8 - Good. 150 out of 468 reviews
Rating 6 - Okay. 45 out of 468 reviews
Rating 4 - Poor. 13 out of 468 reviews
Rating 2 - Terrible. 8 out of 468 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were fine, my wife and I booked a 2 bedroom cabin for one night. We had a friend traveling with us as well. When booking a 2 bedroom cabin I think most people would assume that would mean 2-4 people staying in the room. Upon check in we were charged an additional $50 for the third person. So in my mind they made an additional $50 on us for the use of one additional bath towel. A bit ridiculous considering we were the only guests for the entire night. There are plenty of other options around Franz.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Clean and modern. Fresh milk for coffee was a nice touch.
Stayed 1 night in Mar 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large nice new facility. Loved it!
Stayed 1 night in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Very quiet and close to Franz Josef shops although need a car to get there. Parking was excellent (next to the unit). Facilities were excellent - we made use of the washing machine and drying racks. Lots of info available at reception for things to do in the area. Comfortable beds and everything you could need in terms of cooking and entertainment/tv.
Stayed 2 nights in Jan 2025

8/10 Good

Wee Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

D. Eliana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, clean, comfortable, warm plenty of hot water, convenient for our plans. Although our accommodation was small we love the small details very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful mountain view. No nonsense room with just what you need at a great price.
Stayed 1 night in Nov 2024

8/10 Good

Louvain

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, quiet and well-appointed chalets. About 4km from town so no hustle and bustle. Basic but not 'budget' as it felt quite luxurious for what it was. Stayed in the 2 bed one bath bracken chalet - can't fault it.
Stayed 1 night in Dec 2024

10/10 Excellent

Sung Eun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely
Stayed 2 nights in Oct 2024

10/10 Excellent

Haisam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Someonestarted
Stayed 1 night in Mar 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice. 7 minutes drive from Main Street, but great location. Quiet. Modern and fresh. Multiple choices of unit size, so look for the one that is right for you. I recommend this accommodation. Parking right at your individual unit, which I prefer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Quiet, comfortable and clean.
Stayed 1 night in Oct 2022

10/10 Excellent

Ming Shun Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent place to stay near Franz Josef
Stayed 1 night in Apr 2023

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room - 5 minutes drive to the town centre.

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Really nice & clean .a few Kms out of main town but short drive .
Stayed 1 night in Feb 2023

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Property was clean and in a good location for Franz Josef activities. It would have been useful to have a sink in the kitchen area, so you didn’t have to wash up in the tiny sink in the bathroom. There was an error when we checked in and we were chased for payment. The maid did not make our bed the next day and forgot to leave milk and a tea towel. When we mentioned these mistakes, they were quickly remedied.
Stayed 2 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and staff were very obliging
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely roomy chalet in great condition. Short drive to the township.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view of the Franz Josef glacier from our chalet. Large and spacious, it was an accommodation we will never forget staying at. Conveniently located just outside of town, we were able to get what we needed, visit where we wanted, and finish the day with a beautiful stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Shah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and tidy, also our unit had a separate lounge from the bedroom which was great. Beautiful place

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious with a comfortable bed. It’s about 5 mins from town so nice and quiet

10/10 Excellent

Sheila

Great place to stay

Great place to stay,just outside Franz josef.great little place,heater if it’s cold,has microwave for simple stuff. Not keen on washing up in the sink you wash in tho. Has a fridge and utensils for two people.really nice to have chairs and table outside to sit in the sun
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect accommodation in paradise

Fantastic clean, comfortable, quiet, spacious accommodation just out of Franz Josef township. Close to everything and in a beautiful setting. Unit had everything we needed for our family or five and was a really lovely comfortable place to stay. Would definitively recommend Jag Escape Franz Alpine Retreat.
Stayed 1 night in Oct 2022

8/10 Good

Biyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well-equipped with bathroom amenities and even came with a microwave oven!
Stayed 1 night in Jun 2022