In the heart of Innenstadt II, THE ROOMS - Hotel & House offers a warm welcome with a snack bar/deli and dry cleaning/laundry services. Unwind on the terrace, stay connected with in-room WiFi, or take advantage of luggage storage and 24-hour front desk assistance.
Located in Bockenheim, a neighbourhood in Frankfurt, THE ROOMS - Hotel & House is near a metro station. Alte Oper and Festhalle Frankfurt are cultural highlights, and some of the area's activities can be experienced at Taunus Therme and Golf Club Hanau-Wilhelmsbad. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle. Visit our Frankfurt travel guide
This aparthotel features a snack bar/deli, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellboy and a front desk safe are on-site. Each apartment boasts a heated floor (bathroom) and offers free WiFi and a kitchen. Comforts include premium bedding and a pillow menu, and guests will also find conveniences, such as a washer/dryer and a sitting area.
THE ROOMS - Hotel & House offers 52 air-conditioned accommodations with washers/dryers and minibars. This individually decorated accommodation has separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with digital channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, printers and safes. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 8 for children
Minibar
Snack bar/deli
Bedrooms
Down comforter
Pillow menu
Premium bedding
Rollaway/extra bed: EUR 49 per day
Bathroom
Free toiletries
Hair dryer
Heated bathroom floor
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Living spaces
Separate sitting area
Entertainment
32-inch Smart TV with digital channels
TV in common areas
Outdoor areas
Terrace
Yard
Laundry
Dry cleaning/laundry service
Laundromat nearby
Laundry detergent
Washer/dryer
Work spaces
Laptop workspace
Printer
Comfort
Air conditioning
Heating
Pets
Pet friendly
Fee: EUR 20 per pet per night
Service animals exempt from fees
Deposit: EUR 100 per stay
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
Height-adjustable showerhead
Lift
Stair-free path to entrance
Well-lit path to entrance
Designated smoking areas
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Daily housekeeping
Iron/ironing board on request
Local maps
Luggage storage
Porter/bellhop
Safe
Safe at front desk
Vending machine
Location highlights
Near a hospital
Near a metro station
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
52 units
Connecting units available
Individual decor
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20, per pet, per night, plus a deposit of EUR 100 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 49.00 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 50 per accommodation, per stay
A tax is imposed by the city: EUR 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
Pet deposit: EUR 100 per stay
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 49.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
THE ROOMS Hotel House
The Rooms & House Frankfurt
THE ROOMS - Hotel & House Frankfurt
THE ROOMS - Hotel & House Aparthotel
THE ROOMS - Hotel & House Aparthotel Frankfurt
Frequently asked questions
Is THE ROOMS - Hotel & House pet-friendly?
Yes, pets are allowed at this property. There's a deposit of EUR 100 per stay and a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
How much is parking at THE ROOMS - Hotel & House?
There is free parking nearby.
What time is check-in at THE ROOMS - Hotel & House?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at THE ROOMS - Hotel & House?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is THE ROOMS - Hotel & House located?
Located in Bockenheim, this luxury aparthotel is within 1 mile (2 km) of Leipziger Strasse and Frankfurt Trade Fair. Rebstockpark and Feldbergstrasse are also within 2 miles (3 km). An der Dammheide Tram Stop is 16 minutes by foot and Kirchplatz Station is 16 minutes.
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Reviews
THE ROOMS - Hotel & House Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
6.2
Amenities
7.0
Property conditions & facilities
Rating 10 - Excellent. 13 out of 55 reviews
10 - Excellent
13
Rating 8 - Good. 17 out of 55 reviews
8 - Good
17
Rating 6 - Okay. 9 out of 55 reviews
6 - Okay
9
Rating 4 - Poor. 6 out of 55 reviews
4 - Poor
6
Rating 2 - Terrible. 10 out of 55 reviews
2 - Terrible
10
Reviews
10/10 Excellent
Kishwar
24 Jun 2024
Liked: Cleanliness, room comfort, communication
Exceptional apartment hotel with so many services
This is one of the best apartment hotels in Frankfurt. Very close to messe. Decor is very nice. Very clean. Staff speak very good English and are so helpful. It is also very quiet and the restaurant is amazing. Highly recommend to all.
Kishwar
Stayed 3 nights in Jun 2024
10/10 Excellent
Allan
31 Oct 2025
Liked: Cleanliness, amenities, communication
The staff was very accommodating to my early arrival.
Allan
Stayed 2 nights in Oct 2025
10/10 Excellent
Roman
24 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
All was good
Roman
Stayed 3 nights in Oct 2025
8/10 Good
Humphrey
29 Dec 2024
Liked: Amenities, property conditions & facilities, communication
Just like home love it
Humphrey
Stayed 1 night in Dec 2024
2/10 Terrible
Alyssandra
11 Jun 2025
Disliked: Cleanliness, room comfort, communication
Cavemen at the reception
The property itself is not bad but the people working there is a nightmare, like caveman. At check in, I had a ten euro in my hand so the receptionist asked if it’s his tip, in fact it was but to ask is kinda cheap. Then he tried to negotiate more tips to give us the room on the floor we wanted, any simple request he cheeky asked for a “tip payment”. It’s also super dirty at the property . They charge a high deposit which is not mentioned here and guests are not allowed to have visitors even for 1 min kinda like a dorm .
The accommodation was very good, but the front desk was very bad and kept making things difficult for me. I know it was just an exception, but it happened to me.
Haochao
Stayed 3 nights in Nov 2023
8/10 Good
Jonsson
13 Jan 2023
Liked: Cleanliness, room comfort, communication
New hotel, nice bed!
The hotel is quite new, nice room but way too big! The bathroom is nice but not functional; no shower curtain or closure (water all over..) a big wash basin but no place to put things..
The hangers in the wardrope very simple/bad quality, chairs to eat but not a proper table… no waste basket..? the functionality had not been thought through.. quiet area, small balcony. Nice breakfast area, but no evening restaurant or bar, and located remote.. good distance to exhibition.
Jonsson
Stayed 1 night in Jan 2023
4/10 Poor
MARIJA
18 Feb 2024
Disliked: Property conditions & facilities
Hello, we stayed in this property for two nights. It was advertised as a very nice location on your website, however the actual condition is different.
Heating system was broken in both rooms, so it was blasting hot air. When we spoke to the staff member, they said they'd fix it same day. They couldn't so they said we would be able to change rooms for free next morning.
The other room was located 100cm away from reception, meaning I could hear everything. As people kept checking in throughout the night, I could hear everything and therefore couldn't sleep. When complained, the receptionist said I could also change the room next day.
However next day, they said all rooms very gone and we were left with the same issue.
I'm really not happy about this as it made the whole stay & work trip much harder. I would like to ask for a partial refund, either directly to the card or some sets of Expedia vouchers.
Thank you.
MARIJA
Stayed 2 nights in Jan 2024
2/10 Terrible
Theresa
31 Jan 2024
Disliked: Amenities, property conditions & facilities, communication
Checked in and they told me.my cc was declined and they cancelled my room. Told them that could not be possible because I was charged on Jan. 9th when I booked. He took my card and charged me again. Went to room, it had no heat. Called front desk they said they would send someone. No one came we had to ask the maid to help. He turned on the heated floor in the bathroom. We went down to breakast tolld them we would pay for it. When we returned to the room ... still no heat. We decided to check out. Told them fromt desk we were checking out and would pay for 1 night and meal to please adjust our bill. He could not do it. It was a nightmare! Rooms overlook a construction sight and trailers. No heat in the rooms. No luggage rack. You get 2 hangers. Not what their photos depicted. Now I have to work with my bank to get my money back! Warning .... Do Not Stay Here!
Theresa
Stayed 7 nights in Jan 2024
4/10 Poor
Amanda
29 Jun 2023
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
This property is definitely new and was opened before everything was fully done. Some artwork in the hallways still had the plastic wrapping.
The rooms are large, but that much space is almost not needed. The shower doesn't have a door so be prepared to enjoy a cold shower with water all over the bathroom floor.
The kitchenette doesn't have any soap or dish towels/sponges so be prepared to purchase.
They are no blackout curtains so be prepared to be awoken with the sun.
The air conditioning does not work in the entire hotel, I assume it has been installed but not actually connected to be functional. The laundry they claim to provide is actually just regular laundry machines that they also use to wash rags, etc. and they are hidden in closets without any signage. One front desk agent told me it was 5 euros to wash and another just told me where it was located... dryer didn't work either so had to use the balcony to air dry.
Front desk guy in the evening was rude and condescending and said he basically has no authority to make any decisions as that is for management only... not a very good sign of a well run hotel.
Honestly, just stay somewhere else!!!!!
Amanda
Stayed 1 night in Jun 2023
6/10 Okay
Julia
11 Oct 2025
Liked: Communication
Disliked: Cleanliness
Parkplätze nur mit viel Glück, begrüßt wird man erstmal mit „wie wollen Sie die 50€ Kaution bezahlen?“
Das Hotel befindet sich am Ende einer Sackgasse, der Blick vom Balkon geht direkt auf ein riesiges Krankenhausgebäude, in der Nähe ist absolut nichts.
Julia
Stayed 2 nights in Sep 2025
8/10 Good
Jose María
27 Jul 2025
Liked: Cleanliness, room comfort, communication
Escaso menaje, excelente lugar
El aparthotel está genial, tanto de aspecto como de limpieza y comodidad. La cama es muy buena, el sofá cómodo y el personal muy amable. Los contras son que el menaje de cocina es mínimo, dos de cada, y no hay tijeras, cazo, espumadera, etc, pero bueno, no es lo más importante. Solicité perchas para la ropa y amablemente me las proporcionaron. Lo más dificultoso es aparcar, ya que es una zona con bastantes talleres alrededor e incluso una base de taxis y siempre está la calle llena de coches. Aún así, lo recomiendo totalmente, porque cuando salgo lo que quiero es una buena cama y una buena ducha y eso lo consiguen. Recomendable al cien por cien.
Absolut und ohne Ausnahme keine Gäste erlaubt, auch nicht zum gemütlichen Treffen tagsüber zum Geburtstag, das ist kein guter Service
Maic
Stayed 3 nights in Jul 2025
6/10 Okay
Ahmet
24 Jun 2025
Liked: Communication
Disliked: Cleanliness
Hallo zusammen,
Für Frankfurter Verhältnisse okay!
Wer die Haare in der Suppe sucht wird hier definitiv fündig.
Sieht schick aus, ist es aber nicht.
Mittelmäßig
Macht eure eigene Erfahrungen ist immer am besten.
Kleiner Tipp, Zimmer zu Straßenseite nehmen, dann seit ihr Safe!
Pro und Contras gibt es jede menge!
Ahmet
Stayed 11 nights in May 2025
10/10 Excellent
Andrea
19 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Einfach super.
Andrea
Stayed 3 nights in Jun 2025
10/10 Excellent
Evita
7 May 2025
Liked: Cleanliness, room comfort, communication
God beliggenhed og komfortabelt hotel.
Virkeligt dejligt morderne hotel og venlig modtagelse jeg gerne benytter igen en anden gang.
Evita
Stayed 1 night in May 2025
2/10 Terrible
Yasmin Tracy
26 Mar 2025
Disliked: Cleanliness, amenities, communication
personal unfreundlich
Yasmin Tracy
Stayed 1 night in Mar 2025
2/10 Terrible
David
15 Dec 2024
Disliked: Cleanliness, room comfort, communication
Schrecklich…… darüberhinaus habe ich im Zimmer etwas vergessen und nicht zurückbekommen……..
David
Stayed 28 nights in Nov 2024
2/10 Terrible
Muhammet
2 Dec 2024
Disliked: Cleanliness, property conditions & facilities, communication
Kompletter Reinfall die Mitarbeiter sind die reinste Katastrophe sind gar nicht kulant und kommen einen auch nicht entgegen
Muhammet
Stayed 1 night in Dec 2024
4/10 Poor
Evelution
27 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dünne Wände und kein Bier im Kühlschrank.
Man hat alles in den Nebenräumen und Flur mitbekommen, als wäe man dabei. Wird nicht nochmal gebucht.
Evelution
Stayed 5 nights in Nov 2024
10/10 Excellent
Faiza
1 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Ich fand die Suite sehr sauber und schön. Habe mich sehr wohl gefühlt. Das Zimmer ist sehr Modern gewesen. Vor allem fand ich es cool, das es an der Rezeption, so wie bei Check In als auch bei Check Out ziemlich schnell ging. Die Rezeption war freundlich und man konnte in Ruhe den Aufenthalt genießen.
Faiza
Stayed 3 nights in Oct 2024
8/10 Good
Marc
25 Mar 2024
Liked: Cleanliness, property conditions & facilities, communication
Für eine Nacht vor dem Abflug oder nach der Ankunft am FRA okay
Sehr modern und schön eingerichtet!
Allerdings ziemlich abgelegen im Industriegebiet. Die Rezeption war mehrfach nicht gerade freundlich. Es gab keine Duschwand, sodass das halbe Bad unter Wasser stand. Die Klima funktionierte nicht und auch nach Nachfrage keine Hilfe erhalten. Das Bett ist viel zu klein und das Zimmer war nicht für, wie gebucht, zwei Personen ausgestattet.
Alles mehr Schein als Sein, dennoch für einen kurzen Aufenthalt ausreichend.
Laura
Stayed 2 nights in Jan 2024
4/10 Poor
Wolfram
4 Jan 2024
Liked: Cleanliness, room comfort
Disliked: Communication
OK
Hotel neu, Zimmer groß und schön, aber Gewerbegebiet und Flüchtlingsheim mit viel Müll direkt hinter dem Hotel. Rezeption etwas chaotisch.
Wolfram
Stayed 3 nights in Dec 2023
10/10 Excellent
Jacqueline
22 Oct 2023
Liked: Cleanliness, property conditions & facilities, communication
Ich war sehr zufrieden. Das Personal ist freundlich und kompetent. Ich komme gerne wieder.