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Reviews of Howard Johnson by Wyndham Ft. Myers FL

2 out of 5
Howard Johnson by Wyndham Ft. Myers FL
4811 S Cleveland Ave, Fort Myers, FL

Reviews

6.0
Rating 10 - Excellent. 180 out of 1003 reviews" "
Rating 8 - Good. 235 out of 1003 reviews" "
Rating 6 - Okay. 205 out of 1003 reviews" "
Rating 4 - Poor. 156 out of 1003 reviews" "
Rating 2 - Terrible. 227 out of 1003 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Juana

Travelled with partner
Liked: Cleanliness, staff & service
This was are second time in the hotel, am never spected to be disappointed this time. First I didn't like the location of room. Was in from of the ice machine, area was dark, other guest smoking near my room. About the amenities: Towels meed to replaces , blanket had a hold. Bathroom door didn't close. I requested a room change and reservationist said they don't have other room in first floor.
Stayed 2 nights in May 2024
Response from Manager on 22 May 2024
Hello Juana,We appreciate your loyalty with us. We regret to hear about the challenges faced during your recent stay. We value your feedback and will address the concerns raised to ensure a more satisfactory experience for all guests. Please contact our management team directly to address any further issues from your stay.

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Amenities
For the price, just what I needed. But the property is dated. I was by mysell, so price made up for all deficiencies. However, I could not have come with my wife. She would not accept the dated facility and moldy smell. Sorry.
Stayed 2 nights in Mar 2024
Response from Manager on 21 May 2024
Hello David, We appreciate your feedback and are glad to hear you found value in your stay with us. We take all guest comments seriously and will share your thoughts with our team for future improvements. We hope to welcome you back and meet the expectations of both you and your wife in the future.

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaness
Stayed 2 nights in Feb 2024
Response from Manager on 14 May 2024
Hello Junior, We appreciate your feedback and will share your comments with our housekeeping team for further review. Our team is dedicated to maintaining high cleanliness standards for all our guests to enjoy their stay to the fullest. Thank you for bringing this to our attention.

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Relatively inexpensive compared to others. Staff always nice. Good location. Room always clean. Great working person hotel.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Mark,We're delighted you appreciated our affordable rates, friendly staff, and convenient location. It's fantastic to hear that your room was always clean during your stay. Thank you for highlighting us as a great option for business travelers.

6/10 Okay

Laticia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the girl at night Amanda, no problem checking in. She knew what she was doing. I used Expedia. I had a pet, no problem . Room keyscheerfully handed to us. However, when I was checking out I was met by a taller grumpier man. I don't think he liked to work will Expedia. He grumbled about my 😺🐈 he was grumbling that we should of been charged more. Expedia is what brought us here 2times. And a lot other people. That tall man with the buzz cut should realize we are business paying people. Too bad Everyone else was friendly. Even the housekeeping. Ty.
Stayed 4 nights in May 2024
Response from Manager on 10 May 2024
Hello Laticia, Thank you for taking the time to share your recent experience at our hotel. We appreciate your feedback on our team members. We aim to provide excellent service to all our guests, and we are pleased that you found most of our staff friendly. Your comments will be shared with the team for further improvement. We look forward to welcoming you back in the future.

10/10 Excellent

Corrine, Fort Myers

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. So much better than it use to be. Nice fix up
Stayed 1 night in May 2024
Response from Manager on 6 May 2024
Hello Corrine,We are thrilled to hear you appreciated the enhancements we've made. We aim to continuously improve for our guests' satisfaction. Thank you for sharing your positive feedback with us.

6/10 Okay

Debra

Business traveller
Liked: Cleanliness, staff & service
Cl8se to hospital. Affordable price
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Debra,We are pleased to hear that our convenient location near the hospital and competitive prices met your needs during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Please feel free to reach out to our management team for any further assistance.

10/10 Excellent

Ashin, Jacksonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Easy Parking and release
Stayed 2 nights in Apr 2024
Response from Manager on 4 May 2024
Hello Ashin,We appreciate your positive feedback on our parking facilities and convenient check-out process. Your satisfaction is important to us, and we value your support. We hope to welcome you back for another enjoyable stay.

2/10 Terrible

Catherine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt unsafe drugs were trying to be sold to us in the front parking lot. Crack addiction was very real there
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Catherine, We take guest safety seriously and have security measures in place for all guests. Your feedback will be shared with our team for further review and improvement. Any incidents of concern are promptly addressed to ensure a safe environment for our guests.

10/10 Excellent

Roger

Liked: Cleanliness, amenities, property conditions & facilities
The staff was real generous and helpful I had a beautiful time
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Roger,We are thrilled to hear you had a beautiful time with us. Our team always strives to provide excellent service to all our guests. If you have any more feedback or would like to share your experience further, please do not hesitate to contact us. Thank you for choosing our hotel for your stay.

8/10 Good

Jennifer

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always my first choice because all the staff treats u with respect , even though they barely understand they figure it out I. The end and all is good . I enjoy my stay there and it’s like my safe place because I was homeless but every month when I got my ss chexk I’d spend it all o. Staying there just to be off the streets. I want to thank Expedia and Wyndham for being able to be at ease but broke for those days I really needed to just feel better when I was sick . Thank u !! I still think breakfast would be good though. Lol!!!
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Jennifer,We are glad to hear that you felt respected during your stays with us. Your comfort and well-being are important to us, and we appreciate your feedback. Our team works hard to provide a welcoming environment for all our guests. We will certainly take your breakfast suggestion into consideration for future improvements. Your kind words mean a lot to us, and we hope to welcome you back again soon!

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Kaitlin,We are thrilled to hear that you had a fantastic experience during your stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon at our hotel!

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just ok
Stayed 2 nights in Apr 2024
Response from Manager on 17 Apr 2024
Hello Lewis,We appreciate you sharing your feedback with us and regret to hear that your stay was just okay. Our team values all comments as they help us improve our services for future guests. If you have any specific details you'd like to discuss further, please feel free to contact our management team directly. Thank you for choosing to stay with us.

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was amazing! Amanda was very professional and helpful. Property is old, but clean. Serve it's purpose.
Stayed 2 nights in Apr 2024
Response from Manager on 12 Apr 2024
Hello Lisa, We are delighted to hear that you found our staff to be amazing, especially Amanda. We appreciate your feedback regarding our property and are glad it served its purpose for your stay. If you have any further comments or require assistance, please do not hesitate to reach out to us.

2/10 Terrible

Mike, Saint Petersburg

Disliked: Cleanliness, property conditions & facilities
This hotel was a party house music all night long actually all day. Towels were disgusting. never would I recommend this location to anyone even my worst enemy.
Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Mike, We appreciate your feedback and regret to hear about your experience. Please reach out to our management team to discuss this matter further and address any concerns you may have.

2/10 Terrible

Ivette

Disliked: Cleanliness, amenities, property conditions & facilities
Very outdated. It should not be on Expedia list. I did not feel safe.
Stayed 1 night in Mar 2024
Response from Manager on 5 Apr 2024
Hello Ivette, We're sorry to hear about your experience and appreciate your feedback. Your safety and comfort are our priorities, and we'll pass your comments along to our team for review. Please feel free to reach out to management directly to further discuss your concerns.

8/10 Good

Vicky

Liked: Cleanliness, staff & service
Only used it to sleep at night. Didn’t like that house keeping knocked on our door at 8:30 in the morning when we were still sleeping to try to clean our room.
Stayed 3 nights in Mar 2024
Response from Manager on 5 Apr 2024
Hello Vicky,We apologize for any inconvenience caused by our housekeeping schedule. Your feedback will be shared with the team. We strive to improve our services for all guests' comfort and convenience.

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 7 Apr 2024
Hello Miguel,We are delighted to hear that you had a fantastic experience at our hotel! We hope to welcome you back soon for another memorable stay.

8/10 Good

Shawn

Business traveller
Liked: Staff & service, property conditions & facilities
Place has a clean pool with decent rooms
Stayed 5 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello Shawn,We're delighted to hear you enjoyed our clean pool and found our rooms to be satisfactory. We appreciate your feedback and hope you had a pleasant stay overall. If you have any more comments or suggestions, we invite you to reach out to our management team directly.

8/10 Good

Shawn

Stayed 2 nights in Mar 2024
Response from Manager on 20 Apr 2024
Hello Shawn,We're delighted to hear you had a pleasant stay at our hotel! We hope to welcome you back soon for another enjoyable experience.

10/10 Excellent

Alan

Stayed 2 nights in Mar 2024
Response from Manager on 14 Apr 2024
Hello Alan,We are thrilled to hear that you had a wonderful stay with us! Please do not hesitate to reach out if you have any further comments or suggestions.

2/10 Terrible

Robert, Miami Beach

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was nice. Not a very good neighborhood next to the airport.
Stayed 1 night in Mar 2024
Response from Manager on 22 Mar 2024
Hello Robert, We appreciate your feedback on our pool. We understand location preferences vary and recommend reaching out to the hotel management for any further assistance regarding your stay. Thank you for choosing our hotel.

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Manager on 17 Mar 2024
Hello Maritza,We are thrilled to hear that you had a wonderful experience at our hotel! Our team looks forward to welcoming you back again soon for another exceptional stay.

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Constant Noise. Very Low Class Motel.
Stayed 9 nights in Feb 2024
Response from Manager on 14 Mar 2024
Hello John, We are sorry to hear about your experience. Guest feedback helps us improve, and we will address your concerns with our team. We strive to provide a comfortable stay for all our guests.

2/10 Terrible

Kayla

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had damage to the walls, air conditioning filter needed to be changed (notified front desk and it was never addresse), and smelled bad. Lots of people smoking weed and yelling at all hours of the night. Other vacationers weren't cleaning up after their dogs and there was literally a wall of poop along the fence. Housekeeping stole items. They still haven't refunded my deposit for the room. Hard to enjoy the pool with my son when there was a group of people smoking weed poolside and having conversations not suitable for young ears. I will not be staying here again and I do not recommend it to anyone traveling with kids. They also do not offer breakfast as advertised.
Stayed 6 nights in Mar 2024
Response from Manager on 14 Mar 2024
Hello Kayla, We're sorry to hear about your experience and appreciate your feedback. We encourage guests to report any concerns during their stay for immediate assistance. We strive to maintain a comfortable environment for all guests but are unable to control the behavior of others. Regarding your deposit, please reach out to our management team directly for further assistance. Thank you for sharing your thoughts, and we hope you reconsider giving us another chance in the future.

2/10 Terrible

Vincent

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
The room and hotel was. A dump dirty and broken furniture, chipped and marked up , dirty bathrooms rusted fixtures, terrible experience
Stayed 1 night in Mar 2024
Response from Manager on 13 Mar 2024
Hello Vincent, We regret to hear about the issues you encountered during your stay. Your feedback is valuable for our team to address any areas needing improvement. We appreciate you bringing this to our attention and encourage you to reach out to our management for further assistance.

4/10 Poor

lorna

Stayed 2 nights in Mar 2024
Response from Manager on 31 Mar 2024
Hello lorna,We value your experience and would love to hear more about your stay. Please reach out to us directly so we can address any concerns you may have had during your time with us.

2/10 Terrible

Pasquale

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to like. If you like- Broken mirror, moldy shower curtain and old run down furniture and microwave - this is for you I would avoid it
Stayed 1 night in Mar 2024
Response from Manager on 12 Mar 2024
Hello Pasquale, We appreciate your feedback and regret to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns. Thank you for bringing this to our attention.

2/10 Terrible

Cheyenne

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
First and foremost, the windows look like jail cells which just gives an uneasy vibe. Some stragglers walking around. NO parking. The rooms are decently clean but the theme is tan and turqoise and it gives almost an aztec mudhut vibe. All around just gave me an uneasy feeling. The property itsself is meh, but the surrounding area has some nice stuff going on. I see why its cheap though
Response from Manager on 9 Mar 2024
Hello Cheyenne,We appreciate your feedback and take all comments seriously to improve our guests' experiences. Your observations will be shared with our team. We strive to offer a comfortable stay in a unique ambiance. We hope the surrounding area added to your visit, and we aim to provide affordable rates for all guests.

2/10 Terrible

Zach

Stayed 3 nights in Mar 2024
Response from Manager on 24 Mar 2024
Hello Zach,We're sorry to hear you didn't fully enjoy your stay. Please don't hesitate to contact us directly with any specific feedback you may have, so we can improve our services for future guests.

6/10 Okay

Jared

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Area was convenient
Stayed 1 night in Feb 2024
Response from Manager on 5 Mar 2024
Hello Jared, We are delighted to hear that you found our location convenient. Our hotel strives to offer a prime location for our guests to enjoy the area to its fullest potential. Your feedback is greatly appreciated and we hope to welcome you back soon for another enjoyable stay.

8/10 Good

John

Stayed 1 night in Feb 2024
Response from Manager on 3 Mar 2024
Hello John,We appreciate you choosing our hotel for your stay! We hope you had a wonderful time with us and enjoyed our amenities. Please feel free to reach out to us directly with any further feedback you may have so we can continue to improve our services.

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
The half-lighted Howard Johnson sign on the street was the first indication this property was getting old and tired. It was budget priced, but he dim light in the shower area, malfunctioning shower head and a large gap under the door that allows plenty of light and who knows what else into the room were a just a few of my disappointments.
Stayed 1 night in Feb 2024
Response from Manager on 27 Feb 2024
Hello Michael, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take all guest comments seriously and will address these concerns with our team for improvement. Your insights are valuable to us in enhancing our guest experience.

10/10 Excellent

richard, Pompano beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 28 Feb 2024
Hello richard,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Stella

Stayed 1 night in Feb 2024
Response from Manager on 24 Feb 2024
Hello Stella,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback, please do not hesitate to contact us directly. We value your experience and would love to hear from you.

10/10 Excellent

Rand

OK
Stayed 2 nights in Feb 2024
Response from Manager on 29 Feb 2024
Hello Rand,We regret to hear your experience did not meet expectations and apologize for any inconvenience caused. Feedback like yours is valuable to us as we continually strive to improve our services. Please feel free to reach out to our management team directly to further discuss your concerns.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Place In Town for a visit
I stayed here a number of times and each time I had a great experience. I would recommend Howard Johnson Inn to my friends when they come to town
Stayed 4 nights in Feb 2024
Response from Manager on 24 Feb 2024
Hello Alan,We are thrilled to hear that you enjoyed your stay at Howard Johnson Inn multiple times and appreciate your recommendation to others visiting the area. Should you or your friends have any future stays, feel free to reach out to our team for any assistance needed.

10/10 Excellent

Scott

Travelled with family
Liked: Amenities
Front desk Gigi was awesome. Room clean and suitable. Facilities were good as well
Stayed 1 night in Feb 2024
Response from Manager on 22 Feb 2024
Hello Scott,We are thrilled to hear that you had a positive experience with Gigi at the front desk and enjoyed the cleanliness of your room along with our facilities. Feedback like yours motivates us to continue providing exceptional service to all our guests. Thank you for sharing your experience with us!

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
We were slightly nervous about staying here because of some of the ratings. But, it was really nice and we were pleased! The beds were tiny, but they were comfortable. Everything was clean. The only complaint we have is that the shower had issues where it took just shy of 10 minutes to heat up and then it went from scalding hot to freezing cold and continued going back and forth the whole time one of us were in it. We would definitely stay here again and were very pleased with our stay.
Stayed 2 nights in Feb 2024
Response from Manager on 21 Feb 2024
Hello Ryan, We are delighted to hear that you had a pleasant stay with us and enjoyed the comfort of your room. Your feedback regarding the shower temperature will be shared with our maintenance team for their review. We look forward to welcoming you back for another enjoyable visit in the future.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel has been my go to place since I have been in Ft Myers. It close to what I have to do, has good places to eat. I just keep coming back
Stayed 4 nights in Feb 2024
Response from Manager on 20 Feb 2024
Hello Alan,We are delighted to hear that our motel has become your preferred choice in Ft Myers. We strive to provide a convenient location and proximity to local dining options for our guests to enjoy. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do NOT stay here!!!
Rooms were extremely small. Front office smelled like cigarettes. Front desk person charged me a deposit BUT waved it for other people that were staying there (we are all part of the same sports team). Asked for extra pillows, blankets, and towels, never got them. Broken glass all over the parking lot. Rats in the parking lot at night. Booked online through hotels.com (obviously) at one rate, was charged a higher rate when I got there. Had another patron basically threaten the kids I had with me and when I went to say something to the front desk I was told “I would hate to have to kick you out”. Walked out of our room to the smell of weed. Front office lady had a bit of an issue with my small, super friendly shih tzu while people are LIVING there with much bigger aggressive dogs.
Stayed 2 nights in Feb 2024
Response from Manager on 21 Feb 2024
Dear Guest, We appreciate your feedback and apologize for any inconveniences you encountered during your stay. We will certainly share your observations with our team for improvement. Kindly note that various rates may apply based on different booking channels. We invite you to contact our management team directly for any further assistance regarding your experience.

6/10 Okay

Sommer

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Sommer,We appreciate you choosing our hotel for your stay. Should you have any concerns or feedback to share, please reach out to us directly so we can address them promptly. We hope to welcome you back for an improved experience in the future.

10/10 Excellent

Michael

Business traveller
Liked: Room comfort
The hotel in good condition
Stayed 1 night in Feb 2024
Response from Manager on 17 Feb 2024
Hello Michael,Thank you for your feedback about our hotel's condition. We appreciate your observation and are glad to hear that the overall condition met your expectations. We strive to maintain a high standard of cleanliness and upkeep throughout the property. Should you have any further comments or suggestions, please feel free to reach out to us.

2/10 Terrible

Koby

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn’t go in due to much deposit
Stayed 1 night in Feb 2024
Response from Manager on 16 Feb 2024
Hello Koby,Thank you for sharing your feedback. We apologize for any inconvenience with the deposit requirement. We strive to maintain a high standard and provide a secure environment for our guests. We appreciate your understanding and hope to have the opportunity to welcome you in the future.

6/10 Okay

Chris

Stayed 4 nights in Jan 2024
Response from Manager on 17 Feb 2024
Hello Chris,We appreciate you choosing to stay with us! Please feel free to reach out to us with any specific feedback you may have from your recent visit. We hope to welcome you back soon for an even better experience!

2/10 Terrible

Pam, Caledon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was filthy and smelly. Check in person was rude, check in through a barred up window which shows safety concerns. We check out after the first night even though we paid for 2.
Stayed 2 nights in Feb 2024
Response from Manager on 17 Feb 2024
Hello Pam, We sincerely apologize for the inconvenience you experienced during your recent stay. We strive to provide a clean and pleasant environment for all our guests, and we regret that your room did not meet our usual standards. We will address this issue with our housekeeping team to ensure it doesn't happen again. As for the check-in process, we will look into improving our procedures to create a more welcoming atmosphere for our guests. Thank you for bringing these concerns to our attention.

4/10 Poor

George

Disliked: Cleanliness, amenities, property conditions & facilities
People were outside playing music all hours of the night and day. Room was newly psinted but nothing repaired. Its not worth it and seems unsafe
Stayed 3 nights in Feb 2024
Response from Manager on 15 Feb 2024
Hello George, Thank you for sharing your feedback. We apologize for any inconvenience caused by the noise outside the hotel. We strive to maintain a comfortable atmosphere for all our guests and will take your comments into consideration for future improvements. We appreciate your observations regarding the room condition and will address this matter promptly. Your safety is our utmost priority and we ensure that all necessary precautions are in place. Your comments help us enhance the guest experience, and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Sharon ann

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Just thank you!!!😊
Stayed 2 nights in Feb 2024
Response from Manager on 14 Feb 2024
Hello Sharon ann,Thank you for taking the time to leave us a review! We appreciate your positive feedback and are delighted to hear that you had a great experience at our hotel. Our team strives to provide exceptional service and we're glad that we exceeded your expectations. If you have any future travel plans, we look forward to welcoming you back to our hotel.

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely filthy very old needs lots of updates people hanging around the fence when checking in smoking smell in room hair in tub microwave yellow and old doors were busted in the hinge area mirror was foggy
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Richard, Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered. It is our priority to ensure a comfortable stay for all our guests. We will pass along your comments to our management for further review and improvements.

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
Unpleasant experience. Dirty environment, stains on sheet, mediocre service.
Stayed 1 night in Feb 2024
Response from Manager on 15 Feb 2024
Hello Theresa, Thank you for providing your feedback regarding your recent stay. We apologize for any cleanliness issues you encountered and for the subpar service. We appreciate you bringing this to our attention and will share your comments with our housekeeping and service teams for immediate improvement. Your satisfaction is important to us and we hope to have the opportunity to welcome you back in the future to provide a better experience.