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Reviews of Best Western Fort Myers Inn & Suites

2.5 out of 5
Best Western Fort Myers Inn & Suites
4400 Ford Street Ext, Fort Myers, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1007 reviews" "
Rating 8 - Good. 288 out of 1007 reviews" "
Rating 6 - Okay. 84 out of 1007 reviews" "
Rating 4 - Poor. 44 out of 1007 reviews" "
Rating 2 - Terrible. 45 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JACQUELINE, Tucson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and very clean
Stayed 2 nights in May 2024

10/10 Excellent

Ivanelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice and clean upon arrival. Breakfast was great. Some minor complaints would be the lack of hygiene products I typically find in the room, such as toothpaste and extra body soaps/ shampoos/ conditioners/ razors, etc. Also, the pancake machine was not working for breakfast, and there were no more sausage patties for selection. The breakfast attendant and front desk ladies were wonderful. I can't recall their names.
Stayed 1 night in May 2024

2/10 Terrible

Angala

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Katerina

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty, the sheets/blankets were old in the room, it smelled like smoke
Stayed 4 nights in May 2024
Response from . on 20 May 2024
Thank you for your feedback and concerns, we do apologize for the condition of the room, we do take our cleanliness and housekeeping very seriously and would have changed your room out right away if front desk was aware of this concern, we will be looking into this matter and address it with the correct department.

8/10 Good

Ralph, West Palm Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on 14 May 2024
Thank you for taking the time to review us. We apologize for not exceeding your expectations.

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we liked everything: location, cleanness, breakfast, free parking
Stayed 2 nights in May 2024

8/10 Good

Brittany

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful ,friendly,rooms clean and comfortable
Stayed 14 nights in Apr 2024

10/10 Excellent

Gabriella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to check out early and Monica was great at getting my account corrected and communicated greatly with Expedia. Great place and the people are friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pool and good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing worked well. Bed was comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

4/10 Poor

Johanna

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was not clean, the bedd was uncomfortable.
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Thank you for taking the time to leave us feedback. We truly wish we could have had an opportunity to address this while you were stoll with us and provide you with accommodations that better satisfied you. We will be addressing this with the correct teammembets so we can do better.

10/10 Excellent

Betsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Akosiana

Stayed 1 night in Apr 2024

10/10 Excellent

ACruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

James, Atlanta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
On the newer side. Clean, good work the person on the road frequently, who needs a mid range priced hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Jeannette, Bloomingburg

Liked: Staff & service, property conditions & facilities
The hotel was close to my final destination. The area has shopping, restaurants, gas, etc. Very nice property.
Stayed 1 night in Apr 2024

8/10 Good

Brian, Miami Beach

Stayed 1 night in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Mar 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fine, except for the bed. Probably the worst hotel bed I’ve ever slept on, or tried to sleep on. It was the hardest bed I e ever seen. I usually like a firmer mattress but this was like the floor. Other than the bed the hotel was rather nice and decent for the money.
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything I need. Place was clean and friendly. Out side was kept up. Overall excellent stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Misty

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

carmella

Liked: Cleanliness, property conditions & facilities
Parking was limited, did not feel secure.
Stayed 3 nights in Apr 2024

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 4 nights in Apr 2024

10/10 Excellent

Don

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to park
Stayed 1 night in Apr 2024

8/10 Good

Fidel

Stayed 4 nights in Apr 2024

10/10 Excellent

Alexsa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near by restaurants
Stayed 1 night in Apr 2024

10/10 Excellent

KeImari

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it here!!!
Stayed 1 night in Apr 2024

10/10 Excellent

??

Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the overwhelming smell of lemon pledge on the headboard
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beds and pillows were average had to play with the ac all night breakfast was good and got
Stayed 1 night in Apr 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing atmosphere during my time of travel.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
The was very comfortable clean the breakfast was great staff was great
Stayed 6 nights in Mar 2024

10/10 Excellent

Kristin

Stayed 1 night in Apr 2024

10/10 Excellent

Heydi

Travelled with family
Liked: Staff & service, property conditions & facilities
Amazing place
Stayed 1 night in Apr 2024

2/10 Terrible

Benjamin

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Room smelled like they let a feral cat loose and it peed everywhere in the room! Then I got charged 150$ because my toddler spilled a little bit of chocolate milk in the bed. I wouldn't recommend this place to my worst enemy.
Stayed 1 night in Mar 2024
Response from Management on 8 Apr 2024
Thank you for taking the time to review us. We are so sorry to not have exceeded your expectations during your stay with us.

10/10 Excellent

Deborah, jacksonville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night passing through - clean and economical.
Stayed 1 night in Apr 2024

6/10 Okay

Kathryn, San Ramon

Travelled with partner
The staff was a bit rude when I was checking in.
Stayed 1 night in Apr 2024
Response from , on 8 Apr 2024
Thank you for your feed back we do apologize for your experience at check in, we do take value on guest service and experience and we will address the situation for future guest stays.