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Ulasan tentang Best Western Fort Lee

2.5 out of 5
Best Western Fort Lee
2300 Route 4, Fort Lee, NJ

Ulasan

7.6

Baik

Penilaian 10 - Cemerlang. 391 daripada 1003 ulasan" "
Penilaian 8 - Baik. 275 daripada 1003 ulasan" "
Penilaian 6 - Boleh diterima. 148 daripada 1003 ulasan" "
Penilaian 4 - Lemah. 79 daripada 1003 ulasan" "
Penilaian 2 - Teruk. 110 daripada 1003 ulasan" "

8.2/10

Kebersihan

8.0/10

Kakitangan & perkhidmatan

7.2/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.4/10

Mesra alam

Ulasan

8/10 Baik

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not bad and a decent price. Breakfast was good.
Menginap 1 malam pada Mei 2024

8/10 Baik

Nick

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to NYC for a great price
Menginap 3 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

2/10 Teruk

Craig

Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Absolutely terrible stay. The next door neighbors were making so much noise that it was impossible to sleep. Had to call the front desk 3 times. Walls seem thin, staff is nice enough, but it should have been dealt with faster at 2am. Asked for a refund, was told the manager would have to deal with it, no card for the manager, had to take a picture with cell phone. Sent email, no reply. On top of all that the hotel is literally 100 feet from the expressway, hands down one of the worst hotel stays in 10 years.
Menginap 1 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Cemerlang

Nelson

Sukakan: Keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

6/10 Boleh diterima

IRENE

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Just the room is small, the area here is safe and convenient. Service is good, would come again.
Menginap 1 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Boleh diterima

sanjay

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Housekeeping was every 3 days not convenient. Staff were nice.
Menginap 4 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Lemah

YOUNG KWON

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Noisy and inconvenient.
Menginap 2 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Baik

Jinhwa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Teruk

sadisu

Pengembara perniagaan, Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This experience was a nightmare, the staff was rude, and the property was old and run down looking in a very unpleasant part of the city. At check in the counter person tried to charge soo many additional fees then what was mentioned on the site. So I refused the reservation and left. This crooked company took the money out of my account any way and refuse to give any of it back. HOW IS THIS LEGAL? Don't stay at the establishment.
Menginap 2 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Cemerlang

shao

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
nice
Menginap 2 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

M

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
It was comfortable and free juice available!
Menginap 1 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 Baik

Mustafa

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room was okay except I saw some mosquitoes and ants.
Menginap 4 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Cemerlang

Quasheema

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
N/a
Menginap 1 malam pada Mei 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Kofi

Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Equilla

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Ricardo was very helpful and friendly. He provided top tier customer service!
Menginap 1 malam pada Apr 2024
Respons daripada GM pada 3 Mei 2024
Thank you for your positive comment about Ricardo! It's fantastic to hear about the excellent service he provided.

10/10 Cemerlang

Nighderly

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are friendly!
Menginap 1 malam pada Apr 2024
Respons daripada GM pada 3 Mei 2024
That's great to hear! Friendly staff can really make a difference in the overall experience. It's always refreshing to encounter a welcoming atmosphere. If you have any other positive experiences or feedback about the staff, I'd love to hear more!

10/10 Cemerlang

Jade

Menginap 1 malam pada Apr 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Jay

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Our room was pretty clean and we didn’t have much interaction with the staff due to my party being very low maintenance so I have no complaints I would stay again if in the area definitely one of the cheapest hotels around
Menginap 2 malam pada Apr 2024
Respons daripada GM pada 3 Mei 2024
It's fantastic to hear that your room was clean and that you had a positive experience overall, even with minimal interaction with the staff. Finding affordable accommodation with good standards can be a real win. Thanks for sharing your experience, and if you ever need assistance or recommendations for future stays, don't hesitate to reach out!

10/10 Cemerlang

Zuhelly

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada GM pada 3 Mei 2024
THANK YOU FOR TAKING THE TIME TO RATE US, WE APPRECIATE IT VERY MUCH

8/10 Baik

Yamin

Menginap 1 malam pada Apr 2024
Respons daripada DW pada 22 Mei 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Baik

ZHIKANG

Mengembara bersama kumpulan
Breakfast at 8:30 am was terrible.
Menginap 1 malam pada Apr 2024
Respons daripada DW pada 26 Apr 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Baik

Oscar

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
The time i spend at the property
Menginap 1 malam pada Apr 2024
Respons daripada DW pada 21 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Vladimir

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 21 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Veronika

Menginap 1 malam pada Apr 2024
Respons daripada DW pada 22 Mei 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 Baik

Richard

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Close to the Palisade Park
Menginap 2 malam pada Apr 2024
Respons daripada DW pada 21 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 Baik

Janna

Pengembara perniagaan, Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall it was clean and the staff was very nice. Parking was available and they even had continental breakfast available. Janna
Menginap 1 malam pada Apr 2024
Respons daripada DW pada 21 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Sovy

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2024
Respons daripada DW pada 16 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 Baik

soo ja

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada DW pada 16 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

2/10 Teruk

Rochelle

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed at this Hotel for 3 days, throughout the night you hear running above your head in the room and creaking of the doors. The hotel manager charged my credit for smoking in the room when that never happened. She claims that housekeeping said the room smelled like smoke and when renting the room the people said they smelled smoke. She don’t know if it was cigarettes or hookah. I signed my name on the contract for the non smoking policy. Why would there be any smoking in the room? This hotel looks like shelter and honestly I wouldn’t recommend anyone to stay here. It’s has a stench smell the moment you walk in the front door of the front desk as well as the rooms. I didn’t leave the hotel due to other hotels that were close by was already booked for the weekend. I will be taking this further because there’s no concrete evidence that there was smoking in the room.
Menginap 3 malam pada Apr 2024
Respons daripada DW pada 13 Apr 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Teruk

Mindy

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The manager Lorena is very inconsiderate even if you pay your money for your stay . They don’t care about your investment into the property.
Menginap 4 malam pada Mac 2024
Respons daripada DW pada 9 Apr 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Cemerlang

vinicius de andrade

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
All good. Very clean. Nice staff
Menginap 1 malam pada Apr 2024
Respons daripada DW pada 9 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Moses

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very quiet
Menginap 6 malam pada Mac 2024
Respons daripada DW pada 5 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Gail

Menginap 1 malam pada Apr 2024
Respons daripada DW pada 9 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Mindy

Sukakan: Kebersihan
Menginap 4 malam pada Mac 2024
Respons daripada DW pada 5 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Ginne

Menginap 3 malam pada Mac 2024
Respons daripada DW pada 26 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 Baik

David

Menginap 2 malam pada Mac 2024
Respons daripada DW pada 26 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Veronika

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 2 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

ENID

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Everyone was so polite and helpful.
Menginap 3 malam pada Mac 2024
Respons daripada DW pada 2 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Henry, Englewood

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Easy to access and clean
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 13 Apr 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

4/10 Lemah

Damian

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
They gave me a room with a broken Air conditioner. It was super cold at night. Was freezing all night due to the heater wall unit not working.
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 28 Mac 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 Teruk

Yong Beom

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 28 Mac 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Lemah

julio

Menginap 1 malam pada Feb 2024
Respons daripada DW pada 28 Mac 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Lemah

Jordan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 22 Mac 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Cemerlang

Anna, North Brunswick

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Decent and safe, not far from NYC
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 22 Mac 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

6/10 Boleh diterima

Jenny

Mengembara bersama pasangan
Tidak sukakan: Kemudahan
The rooms are super thin.. Can hear the whole phone conversation next door and even hear the other person on the phone.......I woke up every single time because of the thin walls. I never complain about noise but this was just horrible. The door to my room was also left open, felt a bit uneasy...front desk said house keeping just probably forgot to close my door but not sure how others would feel.. entering a room that anyone could have now been to....... The sink faucet gets stuck so easily.. when I try to turn water on, it splashed all over my clothes....
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 19 Mac 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Baik

Midale T

Mengembara bersama pasangan
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Our neighbors seem to be having a party after 11 pm. Woke up a couple of times due to the disturbance.
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 19 Mac 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Cemerlang

Rebecca

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This place is very nice and clean
Menginap 1 malam pada Mac 2024
Respons daripada DW pada 19 Mac 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 Cemerlang

Evelin

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Exelente lugar, con buen desayuno y una buena atención.
Menginap 1 malam pada Feb 2024
Respons daripada DW pada 19 Mac 2024
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.