Hotel Dekat Folsom Valley Railway

"My room smelled like a cattle farm, no one cleaned our room for 4 days, the bar was never opened charged me 250 deposit and no amenities. It was awful will never stay there again. Stayed there last year and wasn’t that bad as now. The staff was not nice never spoke. Non friendly. "

"Some staff were excellent. Others rather unhelpful. "

"Mattress was hard and seemed broken down. We both left with back aches. Room appeared clean but when I went to get a spoon out of the drawer the drawer felt greasy. Air conditioner was noticeably loud but cooled the room off. The door was difficult to open… the lock mechanism wasn’t functioning correctly. We reported it. We were told “ 90% of the time you have to lift the door handle up hard.” That worked the first night, second night we had to push it down. The hotel felt worn. I think I’m...

"It was a good place to stay I had no issues."

"I will never stay there again. 1st you have to pay $12 a day to park while staying at the hotel. 2nd , no carts for luggage, i had to make 3 trips to my car to bring up luggage. 3rd you want coffee in the lobby you have to pay for it, no comp anything. 4th, TV kept going black every 5 minutes. 5th, tried to call front desk, phone cord kept falling out."

"Breakfast was good, eggs, baccon, baggels, etc. "

"Front desk staff and cleaning staff friendly."

"We enjoyed our stay, first time got to enjoy our stay used almost all the amenities and great customer service. We appreciate all but especially Susan. Coming back soon "

"It was very bad but "

"Quality por"

"Beautiful room. "

"Breakfast was quaint but incredible!!! Waffles were delicious and staff was very helpful!!!"

"The rooms were clean, breakfast was good and the staff was great!"

"We stayed one night. It was a nice stay. In the morning we had breakfast and the staff was excellent. Helpful, friendly and gracious. "

"Hotel was really good but has went down a little bit in maintenance. Good for 1 nite. They charged a parking fee of us$ 12 for parking "

"I had a very disappointing experience with this hotel. I contacted them in advance to add a guest to my reservation, carefully spelled the name, and provided all necessary instructions. However, when my guest arrived, the front desk had no record of him, which caused unnecessary delays and frustration. When I called the hotel to resolve the issue, I was placed on hold for an extended period, and when someone finally answered, the front desk staff was rude and unhelpful. To make matters worse,...

"I was so pleased to find this hotel for a weekend retreat stay. Great amenities and beautiful place. Was very satisfied 😃 "

"The people were super nice and helpful, super polite, i wish they worked at a better hotel. The pool smelled like a dumpster and i thought we'd get an infection swimming in it."

"plumbing issues sink was excessively slow drain and the toilet cogged as well. "