We were trying to make it to St. George in the middle of the night and couldn’t do it. We got too tired. I tried booking a reservation at the Scipio hotel online. It was after midnight, so apparently I reserved for the wrong day. We showed up around 1:30am. I could tell the front desk clerk had been asleep. I felt bad waking him up. But he was extremely unpleasant. He couldn’t find our reservation, which makes sense because I messed up the days. When we realized what happened, I asked if we could just cancel that reservation and get the same price for tonight. He said yes. The online total price for my reservation was $75. When all was said and done, he charged us $108. I know it was a different day, but he had said it would be the same price. I was too tired to fight it or go somewhere else. Another guest came in when we were checking in, and he stopped helping us to have a conversation with this other guy before continuing to help us.
We finally got to our room, and it was dirty. Dried spilled coffee was on the tile. The bathroom smelled horrible. The sink wouldn’t drain well. The only good thing was the bed was comfortable and seemed clean. I was grateful for that. We just needed a place to land our heads for a few hours before we finished our drive.
As we were leaving in the hotel, my boyfriend told the front desk guy that the room wasn’t cleaned well. All he did was point to the Google review QR code. He didn’t care to hear what we had to say. His attitude was awful.
