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"Nice hotel room and good service"

"The staffs are super friendly and really warm. She gave us all the required info to see the sun rise which is just 2 min walk. You can also see the tea garden there. The property is decorated with beautiful plants and lights. It is truely magical like I were in the fairy tale. The room is clean. Many parkings there. We were even able to see the flyer flies at the backyard. It was really 👍👍👍👍. Breakfast was great. It was a very good value for the price we paid. I would stay longer in the future if I were going back to alishan. Highly recommend "

"有用心型轉型的飯店，設備也有做更新升級，此次住宿體驗很好"

"I liked the clean room and staff friendliness. Breakfast was fantastic with vegetarian options. However I would have preferred if the hotel provided face towels and extra pillows. Stayed two nts."

"the best choice in alishan, location is good, food is incredible. suggest stay for 2 nights at least ."

"Sorry to say, the service at this property was really abysmal. Staff were not friendly at all (with the exception of one young lady). When we asked them for recommendations for best chicken rice in the area, they responded 'all the same, they're all good.' and when we asked them for directions to a certain area, they very were very snappy and said 'just take a taxi.' Mind you, there was no one else at the counter and no long lines. The cleaning staff were great though. One cleaner heard us asking and gave us a good recommendation for chicken rice, but our encounter with the counter service really did sour our experience overall. "

"Clean room and kind staff"

"Clean and comfortable rooms and beds. Great breakfast and Japanese restaurant. I recommend stay here. "

"The hotel was spotlessly, clean, the pool and hot tub on the rooftop were wonderful, particularly when you watch the sunrise. The rooftop bartender was engaging and entertaining, very fun. The staff at check-in and check out efficient, kind, and delightful."