Hotel Mesra Haiwan Kesayangan di Ewing

"Pk"

"Staff was great."

"Bed was supposed to be king sized but that was the smallest king sized bed ive seen, at best thay was a queen size but they said that is their king sized room. Bed was very uncomfortable. When my husband moved it immediately bounced me on my side. Felt like i was in a trampoline not a bed. I asked them to make the extra bed in couch and they barely left any covers for that bed. I booked this hotel for the pool access and the pool was not even open. Not satisfied. Felt i paid too much for what...

"The sheets on our pullout bed were dirty and it holes in them. That’s where my kids slept. It was 11 o’clock at night and we couldn’t not get new sheets because there was no one available."

"Needed to print a document in the business center. Staff member stopped what he was doing and went out of his way to help. Room was quiet and just what I needed to complete work on a project. No time for the pool. But it looked great.. breakfast was OK totally adequate. No diet drinks, a minor disappointment."

"Did online check-in and waited for digital key as I always do. Check-in time came and went and several hours later app still said that the room was being prepared. Had to go to the front desk only to be told that the room was ready. Not a big deal… But frustrating. Woke up at 6 AM to loud hallway music playing, open the door to find a speaker right above room 112 where we were staying. I’ve never been in a hotel where the hallway music was playing let alone loud enough to wake people up. Went...

"Great place to stay"

"This was a terrible experience from the moment I walked in. As I was trying to check in another guest was the the reception desk requesting a new room because her room smelled like "Death". The hotel clerk said I was registered for 2 rooms, which I was not. She then said "well I will charge you for both rooms then you can dispute with your credit cad company" I asked 4 times to speak with the manager. He never came to speak with me. As far as the room goes: outdated, mold in shower,...