Every time my 10 yr old and i stay at Hayward inn, the staff is always amazing! With the medical issues involving cancer and other things im dealing with, they treat us like family! However, this time, our room was 45mins behind being ready due to the fact they had a bunch of athletes that were there the night before. It was out of their control, but, i was very tired and in a lot of pain.i will continue to go back to this Hotel as i said because of the girls in the front. I had asked for towels for the floor because of the shower and i guess the housekeeper forgot about us, i seen her on her phone quite a bit, so thats not good. Overall, they let us stay u til 1 the next day but im hoping for better outcome next time as im a single disabled mom and even though the room is fairly priced through expedia, i dont have money to waste. Morgan, Maddie, Maya, thank you for always going above and beyond for me and my babygirl!
