"This hotel is sooooo modern. I love it, very close to the ferry terminal and about a few minutes away from the old city. Staff....what staff in the 4 days we were here I didn't see one member of staff once. It's nice that you have a table tennis table on floor 1 just a pity we couldn't use it due to no bat and ball and no staff around to ask for them. Nice facilities with the hiring a umbrella for €2 for 48 hours especially as it did rain hard on one of the days we were here. The shower room was nice but the water went everywhere, how can water get near the loo sink ares when you ain't even moving much when showering lol they have TV in a shared lounge kitchen area we would have paid extra to have one in the room. Electric go karting on the bottom floor with discount with your room key but still expensive for what it is. Building Development is happening behind the hotel so don't expect a nice view of the harbour anymore only a few rooms will have it."
"This hotel is in a perfect location being only 5 minutes walk from the ferry terminal and 10 minutes walk into the old town. The pool is great fun especially being able to swim to the bar and drink in the jacuzzi. Breakfast buffet was good but we did miss not having tea and coffee making facilities in our room."
"Overall, we had a very good stay. The hotel was exceptionally clean, well maintained, and in a great location, within walking distance of the Old Town while being in a quieter area. There are plenty of restaurants, shops, and a large mall next door. We felt safe throughout our stay.
The only area that could be improved is how security staff interact with guests. One evening, my son and I went downstairs to see if the sauna was open and spent less than two minutes looking around the gym and other public amenities. As we returned upstairs, a security guard immediately asked, "What were you guys doing down there?" and followed us to the elevator. The next day, another guard asked my husband to prove he was staying at the hotel while he was working in the lobby. I appreciate that the hotel takes security seriously, but a friendlier, more welcoming approach would make a big difference.
The extra bed is really a fold-out sofa, and ours would not stay fully extended because the bottom kept collapsing. Also, be aware that the spa and sauna require an additional fee. We only discovered this during our stay, so clearer communication about these extra charges at check-in would be helpful. Also, the room curtains do not block out the sun completely, so it was hard to sleep with lots of light in the room at 4am.
The bathroom is not very big, but it was definitely clean and functioning.
Despite these minor issues, our stay was fine."
"An extraordinary hotel in a lovely city, this Radisson Collection has thought of everything: iron and ironing board in room, coffee machine and kettle, excellent gym and pool facilities, close to the centre, and on and on. All for a very reasonable price. The hotel restaurant was also excellent."
"How can you call this wheelchair accessible room. We had to make some changes in the room so my whife could come in to the room! I’m happy she had a rollator so she could come in to the toilet! We sleept good in the bed anyway."
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