Hotel di Estet McKinney

"Excellent location, a beautiful setting with great amenities and access to everything Incline Village and Lake Tahoe has to offer. To pick one fault however, it was the cleanliness and upkeep of the rooms and properties. Upon arrival, we found food crumbs and popcorn on the bedroom floor. We had a 6 night stay and did not receive housekeeping one time - we had to visit the front desk to request additional toilet paper and fresh towels (family of 5). There were issues with the hot tub during our...

"The Hotel, Restaurant, Bar and other amenities were great. However, the very best part was the staff, who were ALL exceptional-plus!! It was truly remarkable how genuinely friendly and helpful the staff members were. We even found the exceptionally friendly service in many of the other venues that we visited nearby. A fabulous few days in North Lake Tahoe that we plan to experience again."

"Great service from employees and very well maintained for a smaller hotel. Will stay again"

"No me gustó la limpieza, había mucho Pelo en el baño y huele un poco feo el cuarto, todo lo demás muy bien"

"There wasn’t house keeping or much service for hotel guests. The rooms are thin walled but are ok, the hot springs are underwhelming. Beautiful area, the resort was just average"

"The stay was very good. The lodge was well done. It's a renovated 70s building. We had some miscommunication from Expedia to the lodge though. I would recommend booking through them directly. The lodge honored the room but there at only one left so I could've been very unlucky if they weren't so gracious. The staff was very helpful. The pool is pretty cool even though it's heated. Incline village is a wonderful place to stay. Sand harbor and the east shore trail are right nearby. Enjoy the...

"I will NOT be using Expedia for further travel; due to the experience we had at this property. This property made it VERY clear that Expedia does not do any on-site Vetting, and if they do, they sure missed this one. The room we had was dirty, the bed felt like it should have been replaced a decade ago, so that made the bed sheets, (that didn't seem to be the correct size) VERY susceptible to coming off, wallpaper was coming off the wall, desk chair leather was cracked and brittle (needed to be...

"The ownership seemed in transition with policy like free breakfasts being changed. The buffet breakfast was not offered. Room was clean but the auto on lighting in the sink area would come on with any movement. Since there is not a door, we often would be awakened . The person on the front desk was very helpful as was the housekeeper."

"On the positive side, the location was great, the room was comfortable and the two bathrooms were very convenient. On the other hand, of the five nights we stayed, the room was partially cleaned only on the first night. The bed was made and towels changed however they left the dirty coffee cups, didn’t replenish the coffee, didn’t clean the floors or wipe down the surfaces. The next day the room wasn’t cleaned so we asked for more towels and coffee. The third day, again, no cleaning so we called...

"Fantastic experience! The staff were extremely hard working, helpful, and personable. Highly recommend!"

"Stayed in a cabin. It was pretty Cold outside. But it was beautiful. Like camping with many conveniences. Loved it!"

"Very nice cabin. Very quiet. Property had great amenities. Staff was helpful and nice. Definitely will be back."

"The Peppertree Inn is an older property, however, it is clean and well maintained. The staff is friendly and Casey (met at check-in), was very helpful. There is an elevator so getting up to the higher floors was easy (there are 7 total). Checking out was convenient with a locked box on the outside of the office. Tahoe City is super nice with plenty of restaurants and shopping. Safeway grocery store is close by with a Starbucks coffee station inside. We had friends staying at Star Harbor so the...

"Nice bedroom, quite big with a fire place ! Only one thing to review is the breakfast : quantity not enough, we had to ask to refill the buffet."

"Clean, spacious room. Awesome location!"

"Housekeeping staff was nice and helpful! There is no lobby to check in or have some refreshments. Checking in process only by phone. I personally didn’t like it. I like hotels face to face check in . It felt like once housekeeping staff leaves for a day, you on your own . Not my cup of tea! It’s my personal opinion."

"The room was specious but I found the bed and the room condition was so so. "

"It doesn't have enough amenities to be a resort."

"A lot space in the room, super clean, the environment was excellent"