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Grand Catalkaya Hotel

Savor the flavors of your stay with delicious meals. Enjoy seamless travel arrangements thanks to roundtrip airport shuttle service.

Choose dates to view prices

Grand Catalkaya Hotel in Erzurum City Center offers a warm welcome with a free breakfast buffet, daily manager's reception, and dry cleaning/laundry services. Connect to free in-room WiFi, enjoy the convenience of valet parking and an elevator. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room
The current price is RM299
RM331 total
includes taxes & fees
28 May - 29 May
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About this property

Grand Catalkaya Hotel

  • Hotel located in Erzurum City Center
  • Take advantage of a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services at Grand Catalkaya Hotel. In addition to a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • You'll also enjoy the following perks during your stay:
    • Free self-parking and valet parking
    • A round-trip airport shuttle (surcharge), a 24-hour front desk and 2 meeting rooms
    • A lift
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All 80 rooms offer comforts such as laptop-friendly workspaces and separate sitting areas, as well as perks such as free WiFi and minibars (stocked with some free items).
  • Other amenities include:
    • Bathrooms with rainfall showers and hairdryers
    • 40-inch LCD TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and highchairs

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The price is RM291
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includes taxes & fees
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: TRY 100 per person (return)
  • Airport shuttle fee per child: TRY 35 (return), (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 2022-25-0064

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Grand Catalkaya Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Catalkaya Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Grand Catalkaya Hotel on 28 May 2026 start from RM299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Catalkaya Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Grand Catalkaya Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Catalkaya Hotel?

Checkout is at noon.

Does Grand Catalkaya Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of TRY 100 per person applies.

Where is Grand Catalkaya Hotel located?

Located in Erzurum City Center, this hotel is within a 10-minute walk of Rüstem Pasha Caravanserai, Erzurum Citadel and Castle of Erzurum. Erzurum Archaeology Museum and Turkish-Islamic Arts & Ethnography Museum are also within 10 minutes.

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Reviews

Reviews

8.6

Excellent

8.4

Cleanliness

7.4

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 90 out of 148 reviews
Rating 8 - Good. 34 out of 148 reviews
Rating 6 - Okay. 9 out of 148 reviews
Rating 4 - Poor. 3 out of 148 reviews
Rating 2 - Terrible. 12 out of 148 reviews

Reviews

Verified

10/10 Excellent

Enayatollah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel at a reasonable price. Helpful staff. A good restaurant.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Within easy walking distance of the train station, castle and old town. Very friendly staff who spoke English. We went to the restaurant for dinner. Great service and food. Breakfast was incredible... for a start 13 different types of cheeses!! Room very clean and large.
Stayed 1 night in May 2024
Verified

8/10 Good

FARIBORZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and provided good service and assistance. The location is very convenient and close to city center. The only thing that took us by surprise was the cost of the laundry, nearly $11, which is extremely high even for Europe and the US!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Nagihan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast buffet.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service
It is a very good cityhotel.
Stayed 2 nights in Sep 2023
Verified

2/10 Terrible

Azer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet was broken. I fell. Somewhere could be broken. The necessary checks were not done. I definitely don't recommend it.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

N A

Liked: Cleanliness, staff & service, room comfort

Great breakfast

Pleasant stay. Great breakfast spread. Bathroom clean and functional but could do with some attention.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For me the best hotel in Erzurum!

We liked everything, the hotel and its decorations, the colours of the corridors and the rooms, the paintings, the rooms itself, the heating in the bathroom, the generous give-aways, the best buffet ever in North-East Turkey and last but not least, the competent and helpful friendliness of the personal. Thank you, when nearby, we’ll come back.
Wall decoration
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely hotel

We had a lovely stay at this hotel. Very nice. Rooms lovely and kept very clean. The whole hotel smells lovely everywhere ( no smell of smoke) 👌 wonderful breakfast and very good choice. Nice staff. Very polite. Would highly recommend
Restaurant for breakfast
Reception
Reception
Stayed 10 nights in Feb 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had one night at the Grand hotel Catalkaya in Erzurum. I should have stayed for two nights. Erzurum is a very nice town to wander about in. The hotel is excellent value for money. I stayed there in summer, which I suppose is their off season. The room was great, the staff were professional and helpful. The Catalkaya has a great breakfast buffet with a large variety of dishes. It is one ofvthe nicest hotels I stayed in In Turkey.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it‘s a very nice hotel, friendly staff, only a few know english though. They gave us different rooms than first assigned due to renovations.
Verified

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service
Just one - it's very hot and when you open the window, from there caming very bed smell from another house.
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Hashem

Disliked: Cleanliness, amenities, property conditions & facilities
No window small window to garage no air condition nobody talk English, dad smell in toilet. Dirty sheets and pillows,
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Elif Berfin

Liked: Cleanliness, staff & service, amenities
temizlik zayıf kahvaltı mükemmel
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Daghan

Liked: Cleanliness, staff & service, amenities
Muhteşem ilgiliki alakalı otel
Stayed 1 night in Nov 2025
Verified

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erzurumda 1 gece konakladığım bu otelde konum olarak çok memnun kaldım merkezi bir yerde, tren istasyonu havalanı ve Palandöken otobüslerinin kalkış noktasına sadece 500 metre falan otel odaları standart ne iyi çok kötü yani parasını hak ediyor ama kahvaltı için ayri bir parantez acmazsam. Haksızlık olur kahvaltıda inanılmaz çok seçenek vardı daha çok soğuk meze gibiydi ama bende harikuladeydi. Onun dışında çalışan arkadaşlar gayet samimi ve hoşgörülüydü bir daha gidersen.tekrar kalırmıyim kesinlikle evet parasını sonuna kadar hak ediyor biz çok memnun kaldık
Stayed 1 night in Oct 2025
Verified

8/10 Good

amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel centrico. Habitación grande, cómoda y limpia. Personal de recepción rápido en el check in. Desayuno muy variado y bueno. Cuenta con un restaurante con buena comida y camareros muy amables.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel avec le meilleur buffet de la ville!
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Odaları son derece kirliydi yataklar veyastiklarda hep kıl ve saç vardı özensiz di ancak kahvaltilsri mukemmeldi
Stayed 1 night in Jul 2025
Verified

8/10 Good

Emanuele

Liked: Cleanliness, amenities, property conditions & facilities
Odore sgradevole in bagno. Lunga attesa per acqua calda in doccia
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiyata göre Erzurumdaki en iyi otel olabilir.

Müthiş bir Kahvaltı çeşidi var. Sadece kahvaltı için bile gidebilirsiniz. Temizlik ve yatak kalitesi iyiydi. Kaldığım oda küçük bir odaydı, kalmak isteyenlere önerim; müsait oda varsa daha büyük bir odada kalmaları. Bir de klima yoktu odamda. Galiba birkaç odada yok, daha önce büyük odada kaldım orada klima vardı. Girişte sormanızı öneririm. Personel ilgisi de çok iyi.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Erithelgi

Liked: Room comfort
Το δωμάτιο ήταν άνετο τα κρεβάτια δεν είχαν καθόλου καλό στρώμα το μπάνιο δεν ήταν σε καλή κατάσταση το προσωπικό καθόλου εξυπηρετικό δεν μας βοήθησαν με τις βαλίτσες μας παρόλο που είμασταν δύο γυναίκες ..... είχε όμως πολύ ωραίο και πλούσιο πρωινό ...δεν νομίζω ότι θα ξαναμεινω εκει
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Ali Osman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi yerde,şehri gezmek,alışveriş icin arabaya ihtiyac olmadan konaklamak için uygun otel.
Stayed 1 night in May 2025
Verified

6/10 Okay

Arif

Disliked: Cleanliness, staff & service

Resepsiyon ve temizlik ❌

Otelin konumu, yemekleri, kahvaltısı güzeldi. Ancak resepsiyondaki arkadaşın müşteri karşılama, iletişim ve mimik konusunda kendisini geliştirmesi lazım. Otele geldiğimde ne selam aldı ne hoşgeldiniz dedi ne de yüzümüze baktı. Ayrıca oda maalesef temiz değildi. Banyo ve duşakabin içi kirliydi. Tekrar konaklama için tercih eder miyim büyük bir soru işareti.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Mehmet Ceyhun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tümüyle pozitif

Temiz. Konum mükemmel. Hizmet çok güzel. Canlı. İyi niyetli insanların hizmet verdiği çok misafirperver bir işletme.
Stayed 3 nights in Feb 2025