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Hotel Arbre de Neu

3.0 star property
Slopeside hotel with snowboarding

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Photo gallery for Hotel Arbre de Neu

Bar (on property)
1 bedroom, desk, laptop workspace, blackout curtains
Reception
1 bedroom, desk, laptop workspace, blackout curtains
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Economy Twin Room

1 bedroom, desk, laptop workspace, blackout curtains

Economy Twin Room

Highlights

Heating
LCD TV
Renovated in 2020
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Digital channels
  • 1.1 sq m
  • Sleeps 2
  • 1 Single Bunk Bed OR 1 Single Bed

View all photos for Superior Double Room, Balcony, Mountain View

1 bedroom, desk, laptop workspace, blackout curtains

Superior Double Room, Balcony, Mountain View

Highlights

Balcony
Heating
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Separate bedroom
Private bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

1 bedroom, desk, laptop workspace, blackout curtains

Junior Studio Suite

Highlights

Heating
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

1 bedroom, desk, laptop workspace, blackout curtains

Standard Double Room

Highlights

Heating
Free cots/infant beds
LCD TV
Renovated in 2020
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
102 Avinguda de François Mitterrand, Encamp, AD200

What's nearby

  • Funicamp Ski Lift - 3 min walk - 0.2 km
  • Engolasters Lake-Les Pardines Path - 6 min walk - 0.6 km
  • Church of Santa Eulalia d’Encamp - 11 min walk - 0.9 km
  • Caldea Spa - 7 min drive - 5.9 km
  • Pyrenees Andorra Shopping Centre - 8 min drive - 6.9 km

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 45 min drive
  • La Seu d'Urgell (LEU) - 55 min drive

Restaurants

  • ‪Bar El Mirador De Quer - ‬11 min drive
  • ‪Borda Vella - ‬11 min walk
  • ‪La Cirera - ‬1 min drive
  • ‪Les Pardines - ‬3 min drive
  • ‪Borda del Pi - ‬11 min drive

About this property

Hotel Arbre de Neu

Hotel remodelled in 2020 and located near Caldea Spa
You can look forward to a terrace, a sauna and a restaurant at Hotel Arbre de Neu. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), smoke-free property and free newspapers
  • Tour/ticket information, snow sports gear and a lift
  • Outdoor furniture and concierge services
Room features
All guest rooms at Hotel Arbre de Neu include comforts, such as laptop-friendly workspaces, in addition to
Other amenities include:
  • Bathrooms with showers and hairdryers
  • 24-inch LCD TVs with digital channels
  • Wardrobes/cupboards, heating and housekeeping

Languages

Catalan, English, French, Romanian, Slovenian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 1:00 PM for a fee: EUR 2 to 15 for adults and EUR 2 to 15 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snow sports gear
  • Snowboarding

Family friendly

  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Renovated entire property - April 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with digital channels

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 2 to 15 for adults and EUR 2 to 15 for children
  • Housekeeping fee: EUR 15 per day; may vary based on length of stay
  • Laundry fee: EUR 11 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Arbre de Neu
Hotel Arbre de Neu Hotel
Hotel Arbre de Neu Encamp
Hotel Arbre de Neu Hotel Encamp

Frequently asked questions

Is Hotel Arbre de Neu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Arbre de Neu?

Hotel Arbre de Neu doesn't offer parking.

What time is check-in at Hotel Arbre de Neu?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Arbre de Neu?

Checkout is at 11:00 AM.

Where is Hotel Arbre de Neu located?

Set amidst the mountains, this ski-in/ski-out hotel in Encamp is within 1 mile (2 km) of Funicamp Ski Lift, Engolasters Lake-Les Pardines Path and Church of Santa Eulalia d’Encamp. Sant Miquel d'Engolasters and Blau Lake Trail are also within 3 miles (5 km).

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Hotel Arbre de Neu Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

9.4/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un accueil formidable, avec le sourire , trés pro

Très bien placé, à quelques km d'Andorre la vieille, et 2mn à pied des télécabines de la station de ski. Hotel familial, avec un accueil super chaleureux, avec le sourire d'un couple charmant et professionnel. Très confortable, ambiance sympa & chaleureuse. Nous vous le recommandons
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal del hotel. Stephan super atento y las indicaciones q nos dio para entrar despues de las 20 h super detallado.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020