Hotel Mesra Haiwan Kesayangan di El Monte

"We had a multi bedroom, my husband our 3 kids, and myself. The pool was clean and in the morning it was heated the kids loved that part. We used the hot tub it was clean and enjoyable. Kids said they would of liked more coverage instead of the see through glass. Breakfast was amazing. The kids loved they were able to make there own walffle and egg sandwich. They had so many options and 6am to 10am. Room and bathroom was clean. Everything worked. Only "complaints" was the soap and lotion...

"This situation appears to be a scam. After purchasing the room through Expedia for $90 I was charged an additional $150 to my credit card as a security damage deposit. There were no damages and the security deposit was supposed to come back to my credit card. A week later still no return the $150 is shown as charged but pending. Then you got to ask yourself how long does it take to refund your $150 back to your credit card. So my grand total is now $240 for a room not worth half that price....